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July 2023 by Vicki I.
Good clean honest. Nice manager on site during business hours. I'm happyWe hv had a locker for 3 months. I'm finished this won't let me out of t
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June 2023 by Jessica Brandt
Clean, good customer service, easy to use website for automatic payments, no riff raff and very minimal weirdos. In the two years we rented there I only saw two questionable folks there, one taking a nap in his storage while his dog was in his truck and another just going to town on his rats nest of a storage unit. Both seemed harmless though. They left me alone and I them.Mice ended up getting into our storage the last couple of months we were there and shredded some things. They do have rat traps visible throughout the complex so they’re aware and fighting the issue.Other than that it was great!
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March 2023 by Ben Johnson
Had a storage unit for 3 years as I moved out of town for a while. Upon my return, I find everything in my storage unit ruined by water damage and mold from a leaking roof. Price might've been nice, but what's the point if everything's ruined at the end. Lesson learned for me I guess.
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September 2022 by Jason D.
Beware!!! My aunt almost lost her stored belongings at this place with an over $10,000 value because her credit card on file expired. They sent notice of a planned lien sale when the rent was only unpaid for less than 5 weeks because her credit card expired. They prevented the rent from being paid online, and required it to be paid in cash, added 40% of the amount due in additional fees, cut her lock off and photographed her belongings for sale....all in less than 7 weeks of unpaid rent. All of this after the unit had been fully paid for years and years. She was out of town because of a family death. If she had been gone for a few more days, she would have returned to having her belongings gone. This is how they treat someone who has paid for that storage for years and years!!! We will be warning eveyone to not rent here!! My aunt is traumatize! Our family's antiques, valuable rugs, expensive outdoor furniture, 100+ year old doors to the family home/estate that is currently being remodeled.... Almost lost forever! Your family's belongings are not safe here. If they were to pass away, you would not have time to get the death certificate and secure their belongings before they will sell them! Do not rent from them!!!
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August 2022 by bkgourmet
Left my belonging there (mostly art work and collectibles) for a year. price is reasonable. $85/mo for 7 x10 ft. no contracts. clean facility.
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July 2022 by Jordan J.
This one of my favorite storage units in Chico is very safe it's amazing amazing customer service the manager Bob does amazing follow up with the customer payments easy no problems communicate with people you would never lose your stuff over there is very clean please very secure A lot of cameras big gate beautiful neighbors I recommend it for everyone
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March 2022 by Christina Hixson (Oceouna)
I have been with Red Top storage since the beginning of 2019 and I have to say I feel very safe having my cherished belongings stored here. The gentleman Bob who runs this establishment is been nothing short of a great manager to work with when there's a problem from billing to the grounds themselves. The grounds are kept just emaculent with a amble amount of video security located throughout the property. The prices I feel are a bit more then most storage facilities but then there is more security on the property then most also. I will continue to store my belongings here at Red Top Storage till I no longer need to and encourage others when looking for a storage facility themselves to check out Red Top Storage on Nord Ave.
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December 2021 by Tiffany Humphreys
Clean facility
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June 2021 by World Peace Deathray
I had a storage unit here for two years. Overall I had a smooth experience, but there were several frustrating moments forsure. I lost my key and instead of being able to provide me a backup, they told me they would have to cut the lock and change me 50 dollars.... Yeah no. (I ended up finding the key thankfully) then there was the issue of transferring ownership, see my parents got it for me and shortly after I took over payments. Well my parents were across the country and the manager insisted they would have to be there in order to transfer....yeah no that's not how the world works anymore buddy we have this thing called the telephone now... Anyway I am happy overall the facility is shockingly clean and using the gates is a breeze.
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February 2021 by Adam Andrade
I love the gated entry system and always feel safe when im on the premesis.
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December 2020 by Marcy Morgan
This place is secure and profesional sevice.
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November 2020 by Lucille Ramsey
Love this storage place, clean, friendly and I've been there a couple years now.
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October 2020 by Bobby Warren
Very economical
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August 2020 by Kathie Leung
Though the website and the outgoing message said the office was open (on a Sunday), it wasn't. But I called the emergency contact number because, technically it was an emergency. I had two huge trucks full and 4 paid movers waiting and the other storage unit I arranged a week ago in Paradise had their gates closed and couldn't access the already paid for (3 MOS!) unit. Bob was good enough to look up and see if they had 2 10x20 units from home. Called me back, they did. Met me there and had me and the movers in quickly. Place is immaculate, very secure. Highly recommended!
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July 2020 by SaraJean Weller
I have been at this storage for almost 10 years. Beside the fact that rates keep going up.... I love this place.
