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August 2023 by Brian Ambrose
Sean...... and his team have taken care of me from the moment I called them in the little bit of issues I’ve had with my F350. Definitely highly recommend these guys they know exactly what they’re doing and they take care of you. If I had a better picture of my truck, I would post it but these guys are amazing. Thank you for taking care of my truck.
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August 2023 by j s
Shawn and his team are amazing! They are very helpful, skilled and professional. I plan to stay with them for all my F350 diesel needs. Highly recommended!
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August 2023 by Mack M. Stone
Thanks so much Sean for the hard work you put into my truck, we really appreciate you taking on the headache! We'll ba back with more work for ya. Want it done right Trilogy Diesel is the place to go!!
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June 2023 by Rose Beeson
Shawn is a great mechanic. We have trusted him with our truck for 2 years on long trips with a 26 fr RV. Very honest and knowledgeable very professional. 1/3 less than the competition in price. Highly recommend!
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March 2023 by Julie Duncan
We have been bringing our cars to Sean for years and can not recommend him more! It’s hard to find a trust worthy mechanic that isn’t trying to upsell you on every little part, but it has never once felt like that. He truly cares for your safety and what will keep your car running the longest. And he’s quick! Best shop in town
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February 2023 by Kris Leonard
These guys are the best! They treat you with respect they are honest and great at what they do. They even wiped down and cleaned the inside of my work truck. Can’t be happier with these guys.
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February 2023 by James R.
I was very lucky to have Sean and his shop recommended to me by my daughter who has a newer Deisel truck that has been serviced there. She also was involved in a trailer sale with Sean and that went very well with fairness and respect. I blew the turbo on my 2005 Ford F350, my fault, and had to have the vehicle towed to the shop while I was out of town. Sean and his team were not only fair and accommodating, but they are also very knowledgeable and performed excellent service on my vehicle. Sean understood the need for a fair price and understood that all things can't be completed at once without a ton of cash. I can not thank them enough and recommend them very highly for any of your diesel needs. Beyond a Five Star business.
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February 2023 by Stephen Beebe
The front end on my f150 was shaking violently so I called Sean and he told me to bring it on by. Right then and there they gave it diagnosis and found not only were my control arms shot and needing replacement but that I was running rich and burning more fuel than I needed. Couple days later after struggling with rusted parts they were able to get me back up moving. I depend on my truck for work and Sean and his guys were life savers in this instance. Super pleasurable to communicate with and understanding the issues and what needed to be resolved. I’ll definitely take my vehicles back to them in the future, if needed. Thanks you guys!!!
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January 2023 by Shawn Anderson
Sean and his team are great. After taking my truck to a different place and having a terrible experience, I called Sean and immediately knew I was in good hands. No fluff they assessed the issues that needed to be addressed and communicated with me the route we needed to take. Telling me that some parts I wanted to be replaced didn't need to be instead of just doing it and taking my $$. The honesty and communication when working with a mechanic is just as important as the guys behind the wrenches. Roberts Automotive will be the only shop that touches my old girl!
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January 2023 by Mendy Beardsley
Excellent service! I highly recommend Robert’s Automotive! Knowledgeable and upfront with concerns on our Dodge 3500! In addition, they told us about recalls that were on the list and needed to be taken care of that we were not aware of!
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December 2022 by Skyler Pienack
These guys were awesome! They got me in on the spot today to fix a fuel pressure issue on my van. They took my concerns seriously and explained things well, which is always nice. Also the staff were very friendly, felt right at home, highly recommend!
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November 2022 by Mike Mutony
Recently brought in my 5.9 Cummins for service here. Sean and his team brought my truck back to life and their commitment to customer service was over the top. I would highly recommend this business for anything truck related. I will be taking my vehicle here as long as I live in Chico and nowhere else.
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November 2022 by Neva Duran
If you want to be treated right and honest, you need to be supporting this wonderful small businesses, that we are lucky to have right here in Chico. After months of dealing with the worst automotive care in chico (chuck pattersons) I went to Roberts! They had my truck fixed in 2 days, WASHED and the repair done at a fraction of what Chuck Pattersons quoted.I feel 100% at ease using Roberts Automotive. Now I will be back on the road taking my horses to go for a ride.
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October 2022 by William Barker
Had the shop install new steering linkage, track bar, exhaust manifold, turbo, and injectors in my new to me but old truck (all of it aftermarket).The job ended up ballooning in hours more than expected but we came to an agreement that worked for both of us. I came up more than I would have liked, and the shop came down more than they would have liked to make it work on both ends. They were friendly the whole time even though I get the feeling both of us are a little disappointed in how it turned out (The truck turned out good, just the situation itself). While I am not necessarily happy with the outcome overall, I am satisfied that it was fair.I can't really fault the shop... sometimes things just don't go well and I think how a shop behaves when things go wrong is far more valuable to a consumer than when everything goes well. So they still get 5 stars from me for making the effort to be fair in a less than ideal situation.
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September 2022 by Amelia B.
To say Sean and his team of experts saved the day for my husband and I would be an understatement. These guys literally SAVED us from suffering through a 2-day road trip without A/C. The day before we stumbled on the amazing team at Roberts Automotives my husband and I had flown up to Washington to collect our RV (which had been stuck there for nearly 3 months being repaired after we hit a deer while exploring Washington's National parks over the summer). On day 2 of our road trip back to Los Angeles from Washington, our newly repaired A/C stopped working! It was late in the afternoon on a Friday so we knew finding a mechanic willing to help us close to closing time, and in an RV no less, was going to be a challenge but after speaking with the owner Sean on the phone we trekked an hour out of the way to visit his shop in Chico. Not only did he and his guys stay after hours to help us but they were also the friendly faces we needed after a stressful day on the road. They took amazing care of us, communicated in detail what was wrong and how they were going to fix it, and even took us on a road test to ensure all was working as it should before we headed out. We even got a call from Sean after the weekend was over to check in on us and make sure we were able to make it home safely and didn't have any further complications. This is SERVICE AT ITS FINEST. For Chico locals or fellow travelers in need of a trusted mechanic trust us, with this team you are in great hands.