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February 2024 by Caleb Peterson
The selection of items is fine but the extreme anti-theft policies leave me feeling like I’m shopping in a prison. Worst retail environment I’ve ever experienced.
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February 2024 by Tonika King
Great prices
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January 2024 by Julia Martinez
Usually find good deals
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January 2024 by Amina Haddadi
This store has quality items at really cheap prices but when I go there I feel like I’m in a hospital with the florescent bulbs & warehouse-like set up.
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January 2024 by Dirk Wohlau
Typical Ross. Great bargains but they go fast.
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January 2024 by Samantha Franklin
They always have what I need for good price
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January 2024 by Blake R.
I got helped by the manager Brandy and she was the sweetest worker I've spoke to she helped me find a pair of shoes I had seen the day before. She went above and beyond helping me and making me feel welcome, THIS GIRL NEEDS A RAISE!!
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December 2023 by Shannon C.
How on earth can this place get bad reviews. I've been to many Ross stores in California and the one in Chico is 10 times better than the one in Santa Cruz.. this location has excellent selection excellent prices, and the staff is always friendly.
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December 2023 by SL819
The shopping experience is so bad there, it's unorganized and the kids toys are broken and overpriced. I won't be going back.
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December 2023 by David Sullivan
A little Christmas shopping is a pleasant and enjoyable experience at Ross Dress for Less in Chico. The staff is exceptional nice and helpful, the store is clean and organized, and the inventory allows you to find your needs. It also has unique items that you stumble across.
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October 2023 by Heather McCasland
Open late!Updated to say they aren't open as late. I still love shopping here. Get better quality usually for cheaper.
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September 2023 by Nikki Fraser
Pretty decent store, more organized than most of the other stores.
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August 2023 by Jerry Prince
Needed some work shoes and finally found some thereMy feet will be happy
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August 2023 by Lydia C.
If I could give a zero stars, I definitely would. I do not recommend this location at all. It is a pigs pen,so filthy. everything is everywhere. Nothing is organized and they do not have any types of disinfectant wipes, and or gels for those of us that feel the need to use them, whether it be on the shopping carts or our own person during and after shopping. The inside of the place is truly indicative of its management team. You might walk out with an infection or an illness of some sort. Now, for my personal experience, I walked into the Chico California Ross location for the very first time yesterday I requested disinfectant wipes, so I can clean off the handles of the filthy shopping basket to no avail . I was told they did not have any. I wasn't shopping for anything in particular. I just happen to see it and decided to come in and see what I might find. I found four items and I went to get in line to only one cashier, open management and security person standing guard at the front doors, while other employees walked around casually Throughout. Meanwhile, the long line continued to grow so I decided to go to self check that was completely free a woman assisted me with taking the magnetic clips off of a particular item, and I proceeded to ring up my purchases and pay for them to my right was a second security person, keeping a close watch of my transaction(clearly making sure that I wasn't stealing anything) this made me feel very uncomfortable as I felt stereotyped and discriminated upon by the obvious. I paid for my items, put my receipt in my purse, and as I stepped away to walk out, the gentleman stopped me at my path and asked to see my receipt. He made the comment and said," I saw you ringing up so I know you didn't steal anything but I have to look at your receipt." I pulled the receipt out of my purse, noticing that he leaned his head over so as to get a good look inside my small purse. due to my innocence that really bothered me. So I brought it to his attention after he looked at my receipt and then asked me to open my shopping bag so that he can go through the things that I had just purchased.. I was extremely offended and disrespected. My attire and person does not give off any sense of negativity against myself being that I am a very proper person with my personal care and so that leads me to know that I was discriminated upon for no reason at all. When the section security guard requested to search my shopping bag, I asked him to call his manage, Maria steps up and confirms with him with regards to searching my bag. I brought to her attention that he had no business prying into my personal possessions inside my purse, and that he had specifically witnessed me ringing each item up, as well as verified it with a paid receipt. There was no need for the nonsense. I got back in line and returned all of the items back to the store. I will not ever shop at any Ross stores as they should be boycott specifically the Chico location they have such an incompetent manager. I was told by my returns cashier that the managers name is Maria. Maria shows no sign of management potential to include her personal self and attire, personality and people skills. This store is highly prejudicial and extremely discriminatory. I would not recommend the store to anyone and highly advise you stay out of it. It is absolutely nasty inside. I will be contacting corporate office regarding my horrible and embarrassing shopping experience at this location.
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August 2023 by Patrick
It was fun just being with my girl and doing something with her I love you Natalie
