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November 2023 by John Bratina
Hod a great car wash here. Nice store & friendly staff.
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October 2023 by Sarah M.
shout out to Scrubs in Chico!!! excellent services, helpful and knowledgeable staff, and fun shopping while you wait. Chico and surrounding communities are lucky to have such a gem of a place to keep our vehicles looking good! Thank you, Scrubs, for helping us look great while we drive through life!
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September 2023 by Mary B.
I went in for a car wash and inside detail, was given 10.00 off because I had been in recently. I'm blown away by the attention to detail, felt like driving a brand new car. I will be back.
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August 2023 by Kathleen M.
The prices are still wayyyy too much for the service, but I had a great experience today. Finally. Kudos to Zack for atleast allowing me to feel listened to. He communicated with his crew when I asked for a light brush instead of the usual intense scraping scrub with the brush. He is respectful and kind and is probably beyond underpaid. He is probably the only reason I will keep going back. The wash was good and I love the hispanic lady to runs her cleanup crew well. The only thing is that one person can do half of your vehicle really well while the other person on the other half doesnt. Problem is, its the only game in town. Thankyou Zack. I hope you get a raise or a great paying job some day. You keep customer service alive.
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August 2023 by Danie Schwartz
I usually love this place, I have a red book card . Today was a major miss though, and it includes car damage to my brand new car… Today was a mediocre car wash job. I was pretty frustrated because I opened my car door and it was obvious that they didn’t vacuum my dog hammock… They typically always vacuum it and it’s no problem… I asked the guy about it and the guy said oh well it’s just gonna cause more trouble if we try to vacuum it which doesn’t make sense for so many reasons but the biggest one is that I come here often and they’ve never had an issue with it before. I thought it was weird that my car came back so quickly, but didn’t think much of it. I was gonna let it go… Then I walked around my car and found several instances of black smudges… The guy said it was from tree sap, but it was kind of surprising that no one tried to get it off… I called them over and they got it off within a few minutes. It was no big deal. None of these things are that hit or miss but then I got to my car and I noticed that they totally scratched the buttons on my steering wheel. It’s a brand new 2023 car and I’m super livid that the crew here would scratch it up. I don’t have any other scratches anywhere else but this pissed me off. When I was grabbing my car, the guy was paying extra close attention to the steering wheel, but didn’t say anything… Even acknowledging that they did it would’ve gone a huge deal but I’m pissed today was a terrible experience and I’m really frustrated. I would like the button on my car to be fixed.
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August 2023 by Rachel Reichard
Never again. Paid $300 for wash and interior detail. At first all looked fine. My mistake for not inspecting the work. First my driver rear door was left with some type of film I had to wipe off. Then I noticed a plastic flashing piece around my windshield was missing I can't say for sure Scrubbs is responsible but I don't rember it being missing prior to my visit. Then when I open the back passenger door the rubber seal fell . All but one of the fastners were gone. The rubber was still intact but fastners were gone. My car is very well maintained only 6 years old with 40,000 miles on it. I know this was in perfect condition before I left it with them. So now on top of paying $300 for a mediocre detail and bad wash, I have to pay for repairs. I'll stick with the chevron car wash.
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August 2023 by Selina McD
Best service hands down. What great people. 100 degree weather and these folks worked like no other. No hard water and I appreciate the greeters! Thanks again guys you rock!
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August 2023 by Russell Reichard
They did a good job, eventually.Had to send it back through as they forgot to do the interior, yea, paid for initially.Update: spent $300 for interior exterior detail and am amazed at how bad a job they did. The outside was half washed, a white film was left on the drivers side of my black car. Kinda obvious. None of the hard water marks were removed. 2 pieces of the car were torn off: driver side interior molding and hood detail piece. Both torn off. ALL doors now squeak/creak. And EVERYTHING inside is now slimy and unpleasant to touch, armorall.Do not give these "detail" guys a chance to lay hands on your car. They have NO IDEA what the word "detail" means.
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July 2023 by Lee Gallegos
Follow their workers guidance when you line up for the automated car wash! They do a pretty good job. Check your vehicle any missed spots when they call you when it's done.
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July 2023 by Darlene C.
I brought my jeep in and paid $45.00 for a wash and full service interior cleaning. What a waste of money. The interior was not fully cleaned, dust still on the dash and console, back floor boards not vacuumed and doors still dirty on the inside. The outside wash left a lot to be desired also. Tires and rims still dirty. Looks like they just hosed the car off and did not put much effort into washing it. I had to go home and finish cleaning the interior and touch up all the exterior that they did not get clean. I will not be wasting my hard earned money going back to Scrubbs. My 5 year old nephew could have done a better job.
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July 2023 by Scott Williams
Best car wash in Chico. I always get Wash and Dry. No water spots like othe car washes.
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July 2023 by Desiree G.
Took my Bronco there last week...haven't had it cleaned in quite a while. They were very through, did an awesome job and got a big tip. Shoutout to Becca at the counter.
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June 2023 by Freddy Sanchez
Had an accident today where I put my truck through the car wash. My truck got stuck in there and almost got hit from the oncoming car behind that made me really upset then I called from inside the car wash telling them. Hey, you need to stop the car wash and they were trying to blame it on me.
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June 2023 by Maureen C.
I had my car washed here for the first time. I was very impressed the job they did. My car looked great. I really want to comment on the staff. They were all so polite. I was looking at my tablet while I was waiting and thought I might have left it on the seat when I left. When I called to ask if it was turned in they not only looked outside they went back and looked at the camera and found that I put it in my purse when I go up, I found it on the floor of the car when I looked. They went out of their way to help me and did it so nicely. Thank you for the great wash job, but especially for the excellent ccustomer service.
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May 2023 by Tim Gannon
Reasonably priced multi level car wash. Decent waiting area. Sales space packed with usual and unique gegaws.
