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January 2024 by Ann Brinkley
Lawson was very professional and actually was earlier than the expected appointment time given! He also was very polite, knowledgeable and efficient with the repair to my refrigerator. I highly recommend him from Choice Home Warranty.
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December 2023 by Marisela Villegas
Technician was great .
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December 2023 by Jim Roberts
Brian was great. Very knowledgeable, efficient and explained everything in great detail. Made me feel very comfortable and well taken care of.
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December 2023 by Erik Owens
Great customer service on phone. Wish my landlord would have used them
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December 2023 by Carolyn Heinz
He fixed our problem in about a minute. We are so grateful!
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December 2023 by michele jordan
Good job, appreciated being told what he was doing.
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December 2023 by Marla Forrest
Lawson was very knowledgeable and professional.
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December 2023 by KF
Excellent customer service
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November 2023 by Karen Starkey-Holder
Tech was very knowledgeable and friendly. Took care of the problem & clearly explained everything.Service: Washing machine repair
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October 2023 by Jeff Hamlet
Technician was great. The company has major communication issues. Cannot ever speak to a real person. Website messed up our appointments numerous times. Had parts in two days but took 5 weeks to get appt confirmed. Hope to never have to deal with this company again. 5 stars for technician, 0 stars for companyService: Refrigerator/freezer repair
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April 2023 by Pamela J.
I was not expecting a good outcome since this was set up through my home warrantee company. Lawson was prompt, polite and professional. He quickly fixed the refrigerator after carefully checking the whole thing. He could have told me anything and I would have believed it and probably paid. Great experience, I would use them again.
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March 2023 by John A.
In a word -- terrible. They do everything in their power not to help you. Service appointments are challenging to schedule, many weeks away, expensive and useless. If you like your money and your sanity, DO NOT DO BUSINESS with this clown show.
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July 2022 by Ron S.
Scheduled on line. Nearest appt was 26 days out. They sent notices the day before and day of saying they were coming. An hour into the window, I get a computer call that no one is coming and I need to reschedule. On the website, the scheduler was broken. It is impossible to speak with a live human. Worst customer service ever. Avoid them if you have any other option.
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December 2020 by LouEllen G.
Dave W was the sears specialist that came and serviced my washing machine. He was exceptional. Polite cheerful and very professional. I give him a 10 Rating!!!!