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October 2023 by Trixie Delight
Great owner. Perfect with customers, and grew up in Chico. Who could ask for anything more?
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September 2023 by J. Miravalle (666Hood_Wood)
The beer has been cooking in there coolers for over a month...smh
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March 2023 by Quinn Farley
They have the Best staff here. Everytime they are super friendly and help. Also they have such a great selection of drinks. Plenty of hard to find beers that aren't anywhere else. Going here always has something new to try. ?
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January 2023 by R W.
If the sign says $10.99 it probably is really $13.99. They have plenty to choose from but didn't have one common item you can buy everywhere. Maybe they should concern themselves with dusting off some of those old bottles on the shelf. Especially for a store that nickels and dimes you on everything. I only discovered that I also got charge; a 3.5% customer service charge?...After looking at the receipt because I was told a lower price but then really charged a higher price. I ended up spending $5 more on 2 items than any other place in town including some restaurants. Forget this place, customer service sucks and the only thing you get out of Spikes bottle shop is ripped off. If I knew I was also getting charged an unannounced service charge I would have just left and went somewhere else. Shame on you! I am not going to be a customer at Spikes or any other of this owners establishments. In response to Kevin J: That's great you have some signs, you have a lot of signs, I'll just go to places that I don't have to read a sign to know that I am being nickeled and dimed, and again I saw one price ,was told a higher price and actually charged even a higher price. I'm sorry you can't keep your costs down. Re-read the 1st sentence: "sign says $10.99 sold for $13.99..." plus crv, plus tax, plus fee. Regarding customer service: 1. Clean up the very dusty shelf items. Remove items in middle of floor walkway that just don't belong there. 2. The dog that use to be there was nice but I found it really annoying being barked at and having to step over the dog and leash. 3. When the clerks like to have long discussions not having to do with anything about selling liquor and other customers are waiting. Don't get me wrong there is nothing wrong with a conversation, but it really sucks to have to wait for something that has nothing to do with why anyone is there. 4. When I ask for the item you didn't have after looking and told its in the corner left fridge, but it is not and have to ask "are you sure? do you not have it," only to find out you don't have it because it "doesn't sell??" I mean there are some empty shelf spaces and everyone sells it. Nobody was helpful or went the extra mile. 5. When I asked the clerk in this case about the overprice when it has label everywhere for $10.99 but not a single label for $13.99 that is misleading, they didn't care and claimed they would let you know. Did they let you know? Because the only reason I just may go back, is to take some pictures of your signs and pricing tags for the AG to discuss with you. Again, Nobody was helpful or went the extra mile. 6. I was obviously paying with a credit card why did the clerk tell me the wrong price, maybe I would be willing to dig some cash out? According to your receipt " CUSTOMER PRICING NOTICE Subtotal below includes a 3.5% customer service charge which is applied to all store sales" So why was a told a lower price than charge when "ALL STORE SALES" have this charge and it is only discounted when paying cash. The $0.00 Thank you charge is cute, but the 3.5% charge is not even itemized on the receipt. The Subtotal DOES NOT ADD UP. Again, Nobody was helpful or went the extra mile. My impression is they didn't even care at all. 7. I don't need to call you to discuss it further. Not sure what "()/!& you." means, hopefully it was either typo or a new positive emoticon. The bottom line, there are other very fine liquor stores in town that don't give an excuse like that for why they charge so much more and nickel/dime you. The right way to address your card issue is to charge the credit price upfront and then give the cash discount. Many places just charge up front and never give a cash discount. Don't you think it would be a good idea that your customers see them getting something instead of just being charge even more? It's really that simple I'm going somewhere else and just think people should know. Nobody w
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December 2022 by Katy Deaton
Best locally owned spot for spirits, wine, and beer. My personal fave - the singles of craft beer! I can always find something new that I like. Also they have a food wagon!
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December 2022 by Bobby Fromm
Big selection. But kinda crowded? And the shelves don't seem to be very organized?
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November 2022 by Donya F.
Spikes has the best selection of beer and liquor in all of California! The staff is great too
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November 2022 by Tiffany L.
Best spot in Chico to grab a beer or bottle of wine. Huge selection, reasonable prices. The folks that work there are always able to answer questions and make recommendations. I always find what I need!
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November 2022 by michael s.
Very good spot for all your spirits. Awesome beer selection and very helpful staff. They go the extra mile for ya
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November 2022 by Sierra C.
We LOVE spikes! We have been coming to spikes since 2008. The worst year ever was when the store burned and we had to try and find somewhere as good. Didn't happen. Lucky for us they opened back up.
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November 2022 by Ginger B.
Spikes always has the best selection of beer and alcohol in town. The owner is warm and friendly and knowledgeable of the products.
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November 2022 by Ava L.
Wonderful selection. The staff is super nice and they have cheese! Thank you to the owner that runs a great business.
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November 2022 by Jasmine I.
Without a doubt, Spike's has THE best craft beer selection in Chico. The owner loves to bring in a variety of great new beers, so you can constantly try new things, but also grab your tried and true faves.
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November 2022 by Daniel O.
This place has everything you want and if not Kevin will get it for you (except maybe hotdog buns). The knowledge and friendly employees make it easy to get some New IPA's, Stouts, Sours, liquor, wine and what ever you prefer.
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November 2022 by Brian F.
This place has to have one of the best selections of craft beer in the Chico area. The bonus is they are knowledable about the products they sell. True story.
