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November 2023 by Gills Motorworks
Very caring and friendly hard to find in businesses anymore.
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August 2023 by K D
I was having an issue with my 2001 Toyota Tacoma. The stick shift kept popping out of third gear. I was nervous that it was going to be a very costly issue, but I was hopeful it was a cheaper fix involving just the stick shift.There is also always the question of trust when it comes to auto repairs because, I like most people, know very little about the vehicle that I depend on.Transamatic does a general free-inspection that involves them driving your vehicle and maybe some visual inspection. If they have to take stuff apart (your transmission), then it costs money for labor etc.It turned out to be a simpler and cheaper fix involving a part for my stick shift that they were able to detect from just driving.I will definitely bring my vehicle back here if I have issues with my transmission in the future.Service: Transmission
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August 2023 by Tim Gannon
Highly recommended by people I trust. Long wait for service. I hope it is worth it.
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July 2023 by D. P.
I was having an issue with my 2001 Toyota Tacoma. The stick shift kept popping out of third gear. I was nervous that it was going to be a very costly issue, but I was hopeful it was a cheaper fix involving just the stick shift.There is also always the question of trust when it comes to auto repairs because, I like most people, know very little about the vehicle that I depend on.Transamatic does a general free-inspection that involves them driving your vehicle and maybe some visual inspection. If they have to take stuff apart (your transmission), then it costs money for labor etc.It turned out to be a simpler and cheaper fix involving a part for my stick shift that they were able to detect from just driving.I will definitely bring my vehicle back here if I have issues with my transmission in the future.
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July 2023 by Larry S.
Worst customer service on the planet- by far. They are rude, and they do not care about your business. They flat out said so. I brought my Jeep in for diagnostics, it turns out it needed a transmission rebuild. Ok, no problem. I did not balk at the quote. I accepted their findings and did not go elsewhere. I tried to schedule an appt. They do not take appts. You have to drop off your car and "get in line" and they get to it when they get to it. If it's not "in line" it doesn't get worked on. They told me they would have my car for two weeks. What?! I live 25 miles from the shop, so I asked if there was any way I could drop it off the day before it was worked on or if there was any way possible to shorten the time my car is just sitting their idle. I even offered to pay the $3800 UP FRONT. Andrew, (son of owner), literally said I was a problem customer (exact words) and told me to go elsewhere. This was after I already waited a month for an appt with them for diagnostics, then when I tried to schedule the work, they showed their true colors. They could give a whoop about their customers. They do NOT deserve to be in business. The attitude of "they are doing us a favor" just resonates with their every word. This is a first for me. I have never left a negative review before. The city of Chico and outlying communities deserve MUCH better. It will be interesting to see how they respond. I'm sure they won't be self reflecting and realize that's not the way you treat customers - or anyone. They'll probably reply with a rude, curt or disparging remark.
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July 2023 by Larry S
The worst customer service I have ever experienced in any business. Overpriced, rude and they hold your vehicle for two weeks before working on it. That is their policy. You have to drop it off and then wait. They don't give you any idea how long or when your vehicle will be repaired. They don't care if it inconveniences you and they will say that right to your face. Seriously, they are the case example of poor customer service. It's amazing they remain in business
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July 2023 by Forrest Ensworth
They did an awsome job. I'd go back in a heart beat. Thank you for whar you do! The Best Hands Down.
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June 2023 by Hey Pop
Worst business I have ever been in customer service went right out the window! The rudest people I have ever met wanted me to just leave the vehicle without even knowing possibly what the problem is very shady indeed I will never use or recommend this business ever again.I wish I did not have to give 1 star if it was up to me it would be -5 stars.
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May 2023 by Ron B.
Exceptional service, added value, professional and courteous. They fixed my truck transmission issue in just over a weeks time. And it was warranty work!While local Ford dealerships further distance themselves from customers by making repairs and service incredibly (impossible) challenging and frustrating for vehicle owners, this local dependable transmission shop out performs other repair garages.2017 F150 6 speed with gear selection lights disappearing, blinking, etc. @wittmeier #wittmeierford error code P1702 present. Transmission Range Circuit Failure.Thanks, Andrew and the rest of the team at Transamatic. Strong work.
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April 2023 by Sam Polk
I had my 4l60e transmission in my 05 Chevy truck go out on me (I lost 3rd and 4th gear) so they replaced my transmission with a rebuilt unit that they rebuilt in house with a few upgraded parts and a transmission cooler added to the truck. Well I’ve gone about 500 miles or so and it’s basically a new truck the transmission shifts smoother and firmer than it ever has and I couldn’t be happier!! Highly recommend.Services: Transmission
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January 2023 by B
Horrible customer service, I polietly asked to speak to the manager or owner and was denied. Remained on hold and they never picked back up the phone. Then they never answered the phone when I called back. This is why I like to deal with people face to face, people act differently over the phone or keyboard.Service: Transmission repair
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December 2022 by Tina M Chavez C.
I paid over 4 grand to have my transmission done here and they failed me!!! A .50 cent part the pin in the transmission shifter wasn't replaced and it failed while I was out of town!! All I heard when I called them is what they weren't going to do? Taking them to the BAR!!
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November 2022 by Marietta Reid
Great communication and awesome service! My car runs like brand new! Don’t waste your time or money anywhere else!!! Transmatic is the BOMB!!
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October 2022 by rick Hyde
I just had my transmission rebuilt at an affordable price and its working like a new transmission. I definitely recommend TransmaticService: Transmission repair
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September 2022 by Nick Cruz
Pure Professionalism. I was having an issue with my transmission ghost shifting since I bought the vehicle. I brought it in and prior to doing the job, Andrew called me and explained what is happening and what is required to fix the issue. I was given an estimate that was well within reason. When I picked up the truck the problem has been 100% resolved along with some other issues that they went above and beyond to repair. I had a wonderful and positive experience with the work Aaron had done and did not feel overcharged. Aaron was very knowledgeable and treated and spoke about my vehicle like it was his own. If you need transmission work and decide to try Transmatic it will be evidently clear that Andrew and Aaron are the best what they do in the Chico area. Highly Recommended.Services: Transmission
