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July 2024 by Richard Keys
This place is ridiculous. Don't worry about what time you are gonna pick up your rental because it doesn't matter. The line is so long and the people here are so slow be ready to spend at least 45 minutes waiting in line to get your stuff
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June 2024 by Melanie Yuhnke
Such poor customer service skills. I'll never go back.
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March 2024 by Adam Mcclaskey
Blew 2 tires on the trailer after 50 miles terrible experience make sure you check the tires before you pick up the trailer. Staff was very helpful though
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March 2024 by Jim Ayers
Customer service was excellent. Great employees!
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February 2024 by Steve M.
We rented a 6x12 trailer on Friday. Drove it to our location Friday. Saturday morning got up and it had a flat tire. There was no cell phone service where we were and the only option was to fill it with Fix A Flat. Luckily I was safely able to drive it back Sunday. I brought it back and told them it got a flat tire and I just wanted to be reimbursed for the fix a flat. They could care less. They didn't even want to see the images and they didn't ask which tire had to issue! Just rent it out to the next sucker who will either get a flat or possibly a blow out, since Fix a Flat is no permanent solution.
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February 2024 by Justin Owen
Wonderful experience, Everyone was friendly and helpful. Best U-Haul location ever.
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January 2024 by Joshua “Mr. J” Noyes
Was pleasant and fast service.
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December 2023 by Stephena Bodenhamer
Uhaul is ' the best ' for moving and storage. Do employ theirproducts and vehicles. Uou will be so glad you did.
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November 2023 by Justin Vodden
hire more staff(if you are having trouble hiring more, offer more). the few who were there were doing great and 1 or 2 more would vastly improve service times
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November 2023 by Rayshell V.
A professional place to rent a Uhaul. But what really was wonderful is the offer to help you set up with movers, and I wanted to rave about the team of men I picked from Pro Helpers out of Orland Ca. They arrived on time, absolutely professional and know their business when moving. They handled my easily broken boxes with care, brought moving blankets and carts as well. Went and unloaded to my storage and everything is nicely packed in there. You can't beat their price or their professionalism. I recommend them highly.
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October 2023 by Geno Morelli
Great, sturdy, clean, nice-towing and braking trailer. Solid customer service made for a smooth check out and in. And lastly, you'll find the best prices here.
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October 2023 by Carree Jay
I have always gone to this location because they are the hub for U-Haul they always have the equipment I'm looking for. Polite staff
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September 2023 by Ingrid Jones
Ari was fantastic. He was so helpful and informative. He was comical and made a crummy job not so bad. No one likes renting a uhaul or moving, but he made the experience great! He needs a raise! #holdontothatemployeeUhaul location in Chico off Skyway/Park Ave.
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September 2023 by Google user
Ari was fantastic. He was so helpful and informative. He was comical and made a crummy job not so bad. No one likes renting a uhaul or moving, but he made the experience great! He needs a raise! #holdontothatemployee Uhaul location in Chico off Skyway/Park Ave.
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August 2023 by Frank Vara
Lack of customer service
