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March 2024 by Rosina Madonna
She has rubble a blind dog won't let no one adopt him or get him to another rescue I don't know if he still alive
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March 2024 by Connie McHugh
Lots of dogs to choose from. The woman working there was very nice. If there was an adoption amount on the website I didn't see it. My dog was $425 which is about double at my local shelter. But I did get a very nice companion.
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March 2024 by Rhonda Shaffer
Not a rescue!!!
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March 2024 by Jen L
I had an amazing experience adopting a cat thru them. Lucy was great, a quick process. The most loving, friendly cat I had ever met and a dream come true to own. I'm so grateful and thankful for this blessing and couldn't be happier.......
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March 2024 by Crystal Dean
This place is clearly in it for profit and not the animals well being. They are up charging for speciality breeds in a rescue shelter. They want to charge 3x an adoption fee! I thought you want to help rescue animals not pad your pocketbooks.
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December 2023 by Sarah Glenn (Mammafox03)
Absolutely the rudest people I called to ask a question about the adoption event and was spoken too like I was stupid and then hung up on while I was asking a question about the process. She was absolutely hateful and if she treats others like that then she needs to be let go . Going into the facility myself at wags&Whiskers it was absolutely foul the smell was putried. The animals were all bunched together. And had excess eye slime and runny noses . When I asked about it they said these were the animals going out to adoption locations. And that's why they were all shoved together and some in the same cage they refused to answer about why the animals were sick and then said adoption ranges from $300+ depending on the breed and you can only use their onsite vet .. absolutely horrible. I suggest fixing your staff and the living conditions of these pets and the prices if you want people to adopt . Many people have adopted and had huge medical bills for their pets catching parvo and kennel cough while living at wags!
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November 2023 by Chris
I really wish I would have read some of these reviews before volunteering myself as a foster for this place. Horrible experience, they did not do proper medical evaluations before or during the time I was fostering for them.About a month ago I started fostering an older Great Dane, sweet boy by the name of Paul Bunyan. He was emaciated and neglected, I started fostering him with the intention of helping him recover and making the best of his remaining time. Right away there was a problem with him being incontinent, always dribbling urine constantly everyday, would wake me up in the middle of the night everyday to pee, and sometimes would lose control and urinate full stream. I addressed this problem with the vet (Dr Lewis), and instead of evaluating Paul Bunyan (most likely he never got a proper evaluation), the doctor prescribed some antibiotics based on my observations assuming the incontinence was related to a bladder infection. I was not satisfied with the doctor's lack of accountability and effort, so I brought Paul Bunyan back and insisted he be put under medical observation.Fast forward a week, and apparently the meds did not work and Dr Lewis eventually found a testicular tumor as well as rectal growth that were causing complications. Pretty sure if proper evaluations were done previously they would have found this. They did a surgery, and a few days later I get a call that Paul Bunyan is no longer incontinent and ready to come back home with me to finish his recovery. This was a couple days ago. Today Paul Bunyan urinated all over himself again and I had to force bringing him back to the vet AGAIN for observation and eval.The big bummer is I most likely will not be able to foster Paul Bunyan again. Not only have I completely lost confidence in the veterinarian at this business, it also seems like Paul Bunyan was never in good enough health for me to take care of him. When it comes to incontinence, I researched it a bit today and found out dogs are usually euthanized for this issue. In other words, the vet never made me aware of this condition before I started fostering. And now I'm just becoming aware of how likely he will be euthanized despite the efforts I've been making to foster him and the progress he has made.This place neglects the suffering of their animals and burns bridges with their fosters and adopters. They have a lot of animals to choose from because their facilities are way overfilled, which you could say it's just working with a bad situation, or you could say that they do not provide adequate care for their animals. This place is a "non-profit business", but what I've come to learn is non-profit just means the owner doesn't earn extra profit. Wages for managers and whoever is in charge can be way overpaid. I would not be surprised if this place is just run like a meat grinder to turn a profit on stray animals.
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November 2023 by Delilah Ogarrio
If I could give this place negative Stars I would. First of all my client and I went out to Orland to see one of their adoption fairs since we have been struggling finding him a new Esa animal. When we showed up nobody was there to greet us the dogs were in small kennels and barking as if nobody had given them attention or clearly dont have people showing up often, which is understandablebc it is in the middle of nowhere. There was a groundskeeper on site that kindly directed us where to go or to try to locate somebody. The area was unpaved and very uneasy to push my client around since he is in a wheelchair, thankfully the visit went well and we found a dog that we thought would suit his needs we expressed to the lady that we very much like to be contacted if anybody else was interested in the dog that we saw whose name was finch. I gave her my contact information and my clients and proceeded to go through with the adoption process as they had explained to us. We initially saw this dog about 3 weeks ago. During the last week of October I filled out an application for my client so that we could go revisit Finch and introduce him to my dog since I work with my client daily and also bring my service animal. Once the application was filled out my client was contacted on around the 3rd, to confirm that we could go and see Finch again. Today I just called their service line in Chico asking if we had to make an appointment to go and see Finch today and the representative had explained to me that over the weekend Finch had gone into a foster home and was adopted on Saturday I expressed my emotions to the representative and she started to talk to me as if I was an uneducated.. I had expressed that it seemed unfair and not the communication between staff wasn't organized well because my I just asked client and I should have been notified that somebody else was interested which we never did. I honestly would never recommend anybody to go here every time I have gone to any of their dog fairs the care conditions were poor and none of the staff seem to be organized as mentioned before my client and I were waiting around in Orland for at least about 20 minutes before somebody actually came out and greeted us.
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October 2023 by Jessica
These people have become all about profit! I was absolutely willing to pay $495 for the little baby we made an appointment to adopt. They called 30 minutes before appointment to tell us she was already adopted but if we came in we wouldn’t notice the difference between the puppies yet if we made another choice we would be paying $800-1000 because the breed is very valuable. We’ve previously fostered several dogs from wags and whiskers and adopted 2 others into our family.
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August 2023 by Stoogemaster Henderson
Nice place to go get a Dog or cat they seem to be really busy and under staff but they get the Job done. The prices are a little high for a rescue animal if it was a little lower price I would consider Adopting one. In any case they treat you good and are nice people. Thanks for the look
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May 2023 by Tyyler Burrett
Don’t buy into all the negative things being said about this place- people complain about high adoption fees because they want to adopt puppies and rare breeds or play into typical animal consumerism instead of adopting one of the many animals that may be older or overlooked, I for one- didn’t pay a penny for my dog and he was by far the healthiest shelter animal I have ever adopted.I adopted my best friend from them about 5 years ago- he was a fully grown dog that was slated to be killed and they rescued him from a shelter and brought him into my life. They didn’t charge me a cent and he came fully vaccinated and screened- I understand not everyone will have a positive encounter when you have a rescue that adopts literally thousands upon thousands of animals out. Sure, they can improve- but the service they are offering saves lives of animals and puts animals in forever homes. They aren’t out here making a killing or ripping people off- in most cases the adoption fee is free or less than the cost of a single shot at the vet. Not every case is going to be perfect- but my dog came trained, vaccinated, neutered and ready to go. Never once have had an issue with him. You can’t expect every shelter dog to come perfectly healthy no matter where you get them from- every animal I have ever got from the pound was full of parasites, worms, kennel cough, etc. i had to spend thousands to nurse them back to health. Wags was the only shelter pet I ever got that came healthy and ready to go out the box. Trained, chipped, neutered, dewormed- and he was 100% FREE. I recommend wags and whiskers to anyone looking to save a pets life.
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April 2023 by BRIANNA LUNA
Went to go adopt a poodle. I was told the adoption fee would be around $500 in person. They asked me to fill out some paperwork and told me that they would contact the foster to bring the dog. They foster could not bring the dog that day and that I would have to wait another day which I was okay with because I wanted to meet the dog first. Some one called me later that night saying that if I don’t pay for the dog now I’m not guaranteed to being able to adopt it. I told them to that I would like to meet the dog first but she kept saying that if I don’t pay for the dog now I won’t get the pup. (Also this looked like my moms dream dog and it was supposed to be a bday gift for her) The lady asked for my credit card info and then told me that the fee was over $1000. I was shocked. She said that the dog was a purebreed and the reason why they charge so much is so that they can help pay medical expenses for other dogs. I decided to look more into this business and I’ve gone back two more times. The next time I went, I walked into their adoption lobby. Pens full of puppies and nobody was there. I was there for. 10-20 mins asking if anyone was around. No one came. I could have taken the puppies without anyone knowing. The last time I was there I asked to see a dog. The dog was clearly a mutt. They told me the adoption fee was $600 because he was a pure breed healer. He was clearly some heeler mix. Don’t trust this business. Not matter where they move. Doesn’t matter how many dogs they take in or how many dogs they rescue. Even if it’s not a kill shelter. They are greedy people that sell animals for just the money. No matter where they go they will always have that mindset. Adopt at local shelters. I promise you will find the right pup or cat, they are healthy and won’t cost you so much.
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March 2023 by D J.
These people bring sick dogs to the community. The City Council denied them a license for good reason. Please go somewhere responsible to adopt an animal! Not here!
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February 2023 by Mary Lusty
I got my dog Daisy 3 years ago. She's a awesome girl. Healthy and happy with my little family. She's the best and she's really good with my grandkids. I would so go to wags and whiskers for my next dog. Not sure if that's in the cards for us yet.
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February 2023 by Ella M.
We adopted a dog named Lully, (we changed it to lulu), from this rescue. My kids were so excited because it was their first dog that was just theirs. They said she could be home alone, wasn't destructive, and was house-trained. All turned out to be false. About 2 months after having her she was diagnosed with a tick-borne disease that they either didn't know about or didn't tell us about. Although, the vet told us that she had likely had it for a very long time because of how it affected her. She was on medications for a while and eventually it was cured. Then we put her in a crate. She wined at night and kept on screeching. Then she started hurting herself. She nearly broke her paw once trying to get out. She also broke too many of her nails that she eventually had to get paws surgery to get the broken ones removed and the remaining ones cut very short. But, we couldn't let her out while we were gone because she was highly destructive and she was not housebroken. (She is three years old and not a puppy). So we tried compression vests and other calming products for her but nothing worked. So when we had to take her to the vet to get her vaccines, they said she had been severely abused in the past. (I am not accusing wags and whickers of abusing her, it was probably her previous owners before the rescue, I just wonder why they didn't tell us.) She is on tradition as well as some other stress tradition medications. But, we decided it was best to give her to someone who can be home all of the time so she wouldn't need to be in a crate relieving wouldn't he will not be destructive or go to the bathroom in the house if you are there because both of those behaviors are the result of separation anxiety. We ended up giving her to a rescue for mentally and physically disabled dogs disabled where they could take care of her. All the dogs they won are in foster homes and not in kennels like this rescue. She especially loved one of my daughters and was HEARTBROKEN when we had to give her away. It was sad because she was still the sweetest dog on planet earth but she was so stressed. One of my daughters misses her and is pretty depressed :(. I strongly advise you not to adopt from this rescue, and if you do, I wouldn't depend on what they say about the dog, you it's probably wrong.
