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October 2025 by Curious George
Moderately pricy.
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September 2025 by Linda Holmes
Ver clean. Nice, helpful employees
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September 2025 by Brandon David
Worst customer service. They put me on hold for literally more than 20 minutes and when I called back atleast 4 times after. They put me on hold again and again. They wouldn’t even let me talk and they would just say(can you hold) and bam they put you on hold u didn’t even have time to say anything back. They had an hour till they closed. Get better or don’t even stay open if you can’t handle simple business hours. I’m writing this at 8:20pm and they close at 9pm by the way. Pathetic.
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August 2025 by Marci Tim
best services
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April 2025 by MrProject Manhattan
Has everything I needed and accepted HSA
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March 2025 by Mr Random
Their pharmacy sucks. Wait wait wait and wait some more.
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May 2024 by Daniel Green
I've unfortunately been in to pick up prescriptions for sick kiddos several times this week, never the same staff, and no one besides for the pharmacist, ever seems to know what is going on. They wander around looking lost. It's like it's the first day on the job for everyone. Does Walgreens staff their pharmacy exclusively with temp workers?
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November 2023 by Google user
I was waiting almost 20 min for my prescription when there were two people in front of me. When one customer left the worker looked at me and the line that had formed and left and just stood at the window where there was no one and went on her phone. When I did finally get to the front the lady helping me found my medication and set it down and then started helping the person behind me. Not because she needed approval or anything because she came back right after and finished checking me out. The whole time they were mixing up medications and dropping boxes full of them all over the ground. This happened several times it felt like no one knew what they were doing except the pharmacist. I’ve gone here multiple times the service has always been slow, rude, unorganized, and seems like they’d rather socialize then help customers.
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October 2023 by The Original Pancake
I was waiting almost 20 min for my prescription when there were two people in front of me. When one customer left the worker looked at me and the line that had formed and left and just stood at the window where there was no one and went on her phone. When I did finally get to the front the lady helping me found my medication and set it down and then started helping the person behind me. Not because she needed approval or anything because she came back right after and finished checking me out. The whole time they were mixing up medications and dropping boxes full of them all over the ground. This happened several times it felt like no one knew what they were doing except the pharmacist. I’ve gone here multiple times the service has always been slow, rude, unorganized, and seems like they’d rather socialize then help customers.
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September 2023 by James P.
Frequently out of stock or under stocked on sale items in the retail store. For example, sale price applies to purchase for 2 or more items, but there are not enough on the shelf to qualify....or they're out. The pharmacy is okay and staff seems qualified, but occasionally under staffed. Sadly, I find this to be the case at most retail pharmacies.
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August 2023 by Bobby D.
I'm happy to say that even though this didn't end exactly how we were hoping it would, this company and especially the managers at this store on East ave in Chico did show amazing customer service and follow up to get our issue resolved. They showed perfect customer service and professionalism, repeatedly reached out to us to start a dialogue and came to a quick solution. Thankyou Steve and Sarah (apologies if I got the names wrong)
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May 2023 by JOJO M.
I think the pharmacists and staff really care - I hate that all the drug stores in Chico are so old fashioned and ugly though
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March 2023 by Lory A.
Walgreens should be ashamed because they caved into the far right's pressure campaign, their war on women's health, and announced that they would no longer sell the abortion pill in 20 states. Pathetic, just a gutless decision. This is a safe and important drug for women who have had a miscarriage or have any other circumstances where it is needed. I will BOYCOTT your store from this day forward and encourage others to do the same. SHAME.
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May 2022 by Blue M.
The pharmacy is the most disrespectful group of employees I have encountered. Good luck trying to get any information about your prescription because they will talk to you like a child and give unwanted sass and get no information. Called in to ask someone who was able to give me the information needed to help get my prescription. My prescription is t easy to get and then being unhelpful and flat out rude makes it worst. I have had multiple issues with Walgreens Pharmacy here. I believe if you want to get answers with helpful staff you shouldn't go here.
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May 2022 by BL F.
My daughter came down with stomach flu or food poisoning on her wedding day, and I had to take her to an urgent care clinic. They sent a prescription to this Walgreens for something to help with the nausea and vomiting. This was obviously a pretty desperate situation since the wedding she had planned for months and spent a lot of money on was to occur in just a few hours. When I got to the pharmacy at Walgreens, the dark-haired lady behind the counter told me they were going to lunch and I would have to come back in an hour. I explained the situation, and she absolutely could not have cared less and refused to delay her lunch by 2 minutes to give me the medicine. After some desperate pleading, she grumpily agreed to look it up, then told me they had no record of it. I assume she was just lying to get rid of me, but there was nothing else I could do.
