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March 2024 by Alexis P.
I tried to use the vacuum outside and it didn't work. The cashier told me that there's no way that I can get my $1.75 because "They don't own the vaccuum". I understand that items get contracted and such, but this is unacceptable. I wasted 1.50 at first and it didn't work, so I put in an extra quarter just to try my luck. Thanks, AMPM. Now I'll go look for another vaccuum that hopefully actually works. This is ridiculous!
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December 2023 by Peter Lee Budi Banjarmasin
great gas prices. no waiting.
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July 2023 by Lynn Scalzo
Good gas prices
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July 2023 by Haneef Khan
I stopped by to get some gas and I went inside. I saw the man walking around. I just asked him if he working here and he was mad. He said “no I don’t work here” and there’s a lady in the back, I asked her, so I believe she was a customer. She said no that guy works here. So I told him like why did you say that and he’ll like you don’t see me wearing uniform, can’t you see it. I was like should I know everybody’s uniform? I walked out. please let your employees people know what customer service is. Thank you.Location15380 Fairfield Ranch Rd,Chino Hills, CA 91709
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March 2023 by Sam Samtani
A convenient station I use often.Ample filling spots and large convenient store.
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February 2023 by Edward Lee
Can't complain and the bathroom is clean
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November 2022 by Efrain Lima
Cheap gas and great service
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August 2022 by Mike W.
No hi no bye! Playing with phone then 35 cents extra if you use debit card. I just bought like $3.00 medium size Gatorade. That's like more than 10% overcharge. Arco Arco Arco!
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May 2022 by Cynthia N.
The car wash is always out of soap. The first time, a guy who works there fixed it and had me go back through. The next time it happened, I couldn't stop and tell them so I told them the next time I was in and he said some of the car wash options don't have soap, there wasn't any notice to advise us. No refund. This last time, I called while I was in it, she said she didn't know how to fix it but offered me a refund. If you're in a hurry and need a quick wash... don't use this car wash. You don't ever know if it's working.
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March 2022 by Josh U
I have noticed that the card readers at this Arco have not been working for my ATM card, the past few weeks, forcing the use of a credit card when I don't have cash on hand. I've use multiple pumps, and the card reader at the desk, and still no luck. The effect is, instead of paying a 35 cent ATM fee for the transaction, which is common amongst Arco stations, I end up paying the credit card upcharge, which is an additional 20 cents per gallon. I use my ATM card at other businesses, ATM machines, and other gas stations, with no issues. With gas prices as crazy as they are at the moment, it is quite the shyster who forces this type of upcharge for those who do not have cash on them.
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December 2021 by Teresa Martinez
Busy but the associates are so friendly..
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November 2021 by Amer AAQ
I had Great experience, and wonderful customer service there !All the best !
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August 2021 by Anthony R.
It's cool and all that arco now uses credit, but Apple Pay from your digital wallet was easy and allowed debit. Now it forces you to use Apple Pay as credit and its $.10 more per gallon as credit. A warning or notice before hand would've been appreciated since this is a new service. Always crappy customer service here
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June 2021 by Mark Pope
The gas prices were lower than other area gas stations and the employees were very friendly BUT and it's a HUGE BUT...I would not advise using the car wash service. I was fooled as the Arco offered a $4.00 deal for a basic wash but the service takes sooooo long. There were two cars ahead of me in the line and I was waiting for my turn for almost 40 minutes. As I left the car wash, the cars waiting increased to four! Unless if you enter the Arco from Fairfield Ranch Rd. entrance, you can't see how many cars are awaiting in line for a wash as once you are in the line, you're stuck as it's extremely hard to back-out of the narrow pathway to the wash area. If there is no other car in line, then proceed to a wash but, if so, you've been warned : )
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May 2021 by Sean P.
Today this location really showed their colors. The cashier put pump 15 in when I asked for pump 13. While I was walking to my car I saw someone at pump 15, behind my car, pumping. When I realized there was a mistake she berated me for not telling her sooner and then uncovered a dirty sign by the registers saying they aren't responsible if I gave the wrong number. She then said I'd have to show up in person tomorrow so her manager could review the video to find out if I said 13 or not. With the loud music playing in the store I doubt it is possible to hear. It is suspicious that someone happened to pump the gas I paid for and that all Norma had was blame.
