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November 2023 by Karen
Extremely worst experience I never had! Extremely long waiting time, 3 hours waiting after you check in. And then nobody take care of you after you enter the room. Waiting for another extremely long time to see the doctor. If it’s an urgent care, people will dead. Do not waste your time
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October 2023 by Anas Al morei
Worst ever. Staff are uncaring and very unprofessional. I walked out after waiting 45 min inside. I should’ve of just went to the er it would of been better waiting time.
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March 2023 by John Perry
Dr. Hansen is a very caring doctor, and spends enough time with you to understand the required path forward.
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February 2023 by White & Goldstein Holdings
Always takes care of business for me
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December 2022 by Nita Clements
Most unorganized and unprofessional place I’ve ever been. Never answers phones, doctors don’t listen and they say the close at 7 but doors are locked at 5.
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September 2022 by H D
I'm not sure about this medical facility. Dropped in for an urgent care visit, said they were closed at 1. I guess maybe they're having COVID staffing problems.
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June 2022 by Mercedes E.
HATE THIS OFFICE SO SO SO MUCH.They are the absolute worst and EVERY single month I have an issue getting my medication refilled I end up going a full week with no meds and the office staff just says "call your pharmacy" I call the pharmacy and they advise they have sent over the refil request for me five times and have documented transcripts of the faxes being delivered. Its literally a run around trying to get the meds i need. Im not asking for pain killers to abuse or anything addictive. We are talking about BLOOD PRESSURE. Seizure meds and a anti depression medication. Things that LITERALLY affect my quality of life. I am Completely infuriated at this point and I'm going to report them to Medi-cal AND change my doctor this is a complete joke.
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November 2021 by Daddy M.
The sloth from Zootopia moves faster than these folks. What an unprofessional and lazy staff. Empty lobby and waited an hour to see the doctor. Another hour to get checked out!! The answer to every question is "30 min to an hour!" I could have driven to LA Urgent Care and seen by a doctor and come faster than this place!! Bottom line, take your business elsewhere! You will thank me!!
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September 2021 by Amjad Farooq
I live close to this Urgent care and was interested to get my medical check-up there, but they don't answer the phone and don't return your phone calls. Not sure how they are doing business there in this tough challenging and competitive business environment. Not happy
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September 2021 by Frederick Byeon
Great staff! Nurses and doctors are professional and caring. Doctor Hansen is a good, excellent doctor.
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September 2020 by Jill N Chris Van Dorne
Love this place. Never wait longer than 30 minutes, even when we walk in. Doctors are very knowledgeable and professional.
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September 2020 by Laurie Hatch
Love Dr Handson and the PA. Staff the best.
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September 2019 by Casey Wheeler
I LOVE this office and the staff! Everyone is kind, professional, and Aaron is the best PA i've ever been to. I live 20 miles a way and I drive that far because of the excellent care and service I receive. I highly recommend this office.
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September 2019 by Nikki Berry
Been here an hour with a sick toddler. Intake paperwork is tedious. After over an hour we just left. Very slow. Frustrating to hear staff laughing leisurely in the backgomeound while I wait in anguish. If it wasn't NYE...!
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September 2019 by Chris P
Call to make appointment then the day of the appointment go to be only told sorry but they don't have you down. Its the most unorganized doctor front office you could go to. Also the main doctor who opened the office and passed which never told anyone of his passing 3 years later still using his name.
