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October 2023 by Al S.
This was the only time I had flu vaccine that was hurtful. Actually, I never had any vaccine shots that were so hurtful. I will never get vaccinated in that pharmacy again. The pharmacist must have done it at the wrong place.
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November 2022 by Jay Kang
Today went pharmacy for mom’s Covid vaccine. Call before there someone said don’t need appointment and wait 10~15 minute. I went checked in and all paperworks ready but technician said wait 30 minute and I did OK but she say again wait 45 minute to increase wait time. We give up waiting too long and back to home . We decide find out other pharmacy and never comeback to this Costco pharmacy. Just reference for user technician her name is Madison and unkindness and speak rude.If see her in counter? Wait other technician or pharmacist.
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November 2022 by Jay K.
This Costco Pharmacy location is not recommendable and staff make customers away.Today I visit with my 85 years old mom and for her Covid vaccine.Before call availability and someone told walk inn and waiting 10 to 15 minutes.I checked in and every paper works ready but I had shocking advise and feel up blood pressure. Technician her name is Madison and she said waiting 30minutes and I said OK but after second wait 45minute elevated. She was unkindness and speak very rude .My family feel very disappointed and will never comeback again this pharmacy.
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November 2022 by Mary Hyatt
Great pharmacy friendy staff great prices
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June 2022 by Bea Y.
Greg (supervisor) and Gail (self-checkout) provided one of THE POOREST consumer experiences I've ever had. I received an email from Costco stating that the weekly sale (ends 6/12) was good for in warehouse or online. Upon check out, nothing was coming off the total so we asked for assistance. We showed Gail the email & said that a supervisor would need to override the discount. Greg himself was able to see the deal on his own device but stated that the email we received was false because if it didn't come off the system then it didn't exist EVEN THOUGH he was able to verify the discount as it "should have" applied. Greg then proceeded to say there was no way to honor the deal as there is no way to override the system. He then left us to ask another manager and never came back. We were pushed off of self checkout so that other customers could use the kiosk since we were "holding up the line". We waited & waited and Greg never returned. He went to assist another guest. Subpar experience! Associate Customer service: 1/5 Supervisor Customer Serive: 1/5 ***Costco promoting "FALSE ADVERTISEMENT" ***Does NOT honor their weekly sales! ***Management ignores and neglects consumers/customers.
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June 2022 by Francine L.
Costco knows how to get people in here and try all the different items that they sell. You can think you're just going to get one item but end up with a full basket of things for your house. The house looks like a mini Costco and most of the time I go to this location because it is closer and I feel like this one doesn't get as busy on the weekdays as some other locations. Sadly though sometimes when I am here they don't have any of their roasted chicken. The parking lot is huge and also has a lot of spaces. But one thing that I have noticed is that the line for hot dogs is inane and also the like for the gas right now is out of this world.
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June 2022 by Norbert K.
We stopped here on a Saturday morning to pick up chicken wraps, rotisserie chicken, and a salad for lunch with a friend while helping him move. The store was busy around 11:00, but rotisserie chickens were not yet ready. We opted for rotisserie chicken legs in the "deli" case.
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May 2022 by Ay Y.
Yes, price is good but they treat their members/customers like dirt. Compare Costco to Trader Joe's or Target No, I won't give them $60 just to shop there
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May 2022 by Mike S.
Typical Costco with good/great quality products, fantastic return policy, happy workers, good selection, good auxiliary services available (gasoline, tire services, optometry, etc). Only drawback are the crowds which I'm grown to expect from just about any location so there's no point in docking a star.
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April 2022 by Shavown G.
I live close to this Costco. I needed 13 whole chickens from the deli dept. I called to to ask what I needed to do since I needed so many. The gentleman told me their was nothing I could do. They make chickens all day long. I have gone to Costco many of times and have seen an empty case. I said thank you and called the San Dimas Costco. Cody answered and had awesome customer service. Took my name, date I wanted the chickens and the time I will pick up. Thank God for people like Cody who make what could be a stressful situation better. The chickens are for a funeral.
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March 2022 by Shanice P.
Went to Costco on a rainy day, thankful for the employees and the service as we had to leave the umbrella outside. Went the next day to find out the place was I unfortunately closed on the weekend
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February 2022 by Nikki T.
I just realized there was a costco in Chino Hills! I love costco- it's great! I love how costco caters to the asian community with all their products. They sell Boba mochi chewies; which are AMAZING! Great deals all the time!
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February 2022 by Richard C.
They should hire Quality control manager, so they taste before they sell in the store. The grapes are so sour t I brought todays. Why don't someone taste before they unload them from the Truck. I don't know they supposed to sell sour grapes. What a waste of money for costumer. I would avoid grapes from Costco. Good luck to those who buy.
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February 2022 by Jenny C.
Just an individual incident but the cashier Luana Z. was extremely rude. My family and I asked for separate receipts for a big table we bought and the groceries, since the table was to be paid with a business credit card. Luana first said no since it was during a busy time, which was fine, but then she agreed once she saw we had 2 costco memberships. However she wouldn't let the same person pay twice despite swiping both membership for the two transactions. That rule was bizzare since we paid for 2 memberships and who is she to tell us who gets to pay the bill? Since she made the situation more complicated herself and held up the line, I'd argue that she was just lazy and blatantly rude if not racist. I don't expect this review to do anything, just letting everyone else who want to go to this location to watch out for Luana Z.
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January 2022 by James V.
An epic Costco location. Upon turning in on a weekday evening, the gas line was insane to the point where I accepted I wouldn't be getting gas... Parking lot itself wasn't bad. The store wasn't too crowded either. Great selection and excellent pricing as always. Nice lunar new year selection as well. Check out was slow despite short lines. Not a huge deal. Overall, still a solid location but not outstanding.
