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December 2023 by Chloe N.
Honestly, despite the reviews, the efficiency and price for this car wash was more than satisfactory! Dropped my car off around 5:10, when they did close at 6, but they were welcoming to take my car. I got the $25 wash, which included an air freshener (that I didn't get), but at least my car turned out clean! I didn't have too much expectation, I just wanted my seats vacuumed and my exterior cleaned, which it was.. but my mats weren't cleaned properly and the leaves/tree debris wasn't emptied from my windshield wiper crack(?) but definitely this service was extremely quick for what I got! I'd say I waited around 20 minutes or even less.. would definitely come back for a quick car wash if i'm in the area
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December 2023 by Lois L.
I am so impressed with this carwash,It is a 100%Hand CarWash,Detail Services are available,They are open 8-6 Mon through Friday for Summer Hours and 8-5 Mon through Sunday for Winter Hours,I brought my car in needing detail work and Gabriel provided the service immediately and because I go there regularly he did not charge me.Gabriel is the supervisor,He is very professional as are all of the employees.The location is clean and customers are provided with indoor and outdoor comfortable seating with umbrellas at the tables to block sun.Drinks and snacks can be purchased there and television viewing is available,Reasonable pricing,Thnk you for a great experience!
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November 2023 by Louise M.
I've been here twice once to get a car wash and once to get an oil change. The car wash was good, no complaints. My issues are from the oil change. I researched the cheapest place to get an oil change and this was it. I went in and the pice that is published online they said "is not accurate" and it was in fact something like $30 more. According to California Business and Professions Code Section 12024.2 BPC, engaging in inaccurate or deceptive pricing is a criminal offense that can potentially be filed as a misdemeanor. Legally they have to charge the price advertised and they refused. I left and went elsewhere, never going back, not even for a car wash.
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November 2023 by Andre T.
I requested the bed of my truck to be cleaned. When prompted to retrieve my vehicle I gave the service person a tip. I checked the bed of my truck and found it untouched. I asked them to clean it as requested and was told they don't do the back/bed of trucks. I'm very disappointed with the customer service. Furthermore, when I got home I noticed other areas on my truck that was missed and unclean. Needless to say I was charged $50.00 for this substandard service.
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October 2023 by Rachel E.
My car was in need of a wash given the recent rain and being out of town for 2 weeks. I came upon this business and decided to give it a shot, despite the majority of bad reviews, as some reviews were good, and I needed my car to be washed. I saw on one of the reviews, a customer mentioned the interior was not cleaned. So when I drove up to tell staff what package I wanted, I specifically asked if the interior would be cleaned, which I was told it would. While waiting for my vehicle to be cleaned, I couldn't see what my attendant was doing as he was blocked by other cars. But when I got my car back, I was not happy with the interior. It did not look like it was even touched as I saw particles, dust, and spots. When I got home, I looked at the body of my car and there was still dirt and water marks. I had to do some additional cleaning myself. I will say my car came out better than it came in. But the price I paid, along with the tip, did not seem worth the service.
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September 2023 by Tanisha Amaya
I honestly score them a big Zero! I don't know why I ever went back. But now I'm done with them! No attention to detail! I'm glad I didn't give them a tip!!
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August 2023 by Jay Shah
The wash was ok. The vacuuming was very good. There are 2 guys that do the hand wash. You can see what they are doing thru the window. The 1 guy did a good job the other barely cleaned. When the guy was wiping the car down he did a decent job on the body of the car. As far as any windows or glass was concerned he did a terrible job especially on the inside. You don't notice it when you pick up the car due to the sun. You see how dirty the glass is when you are driving and don't have sunlight in your face. NOT worth the $28 they charge. Might as well get it done at a gas station for half the price if I have to redo the windows.
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July 2023 by Cassandra C.
Today was the second time I came and I was disappointed again. They don't clean the cars right. They don't vacuum correctly , they don't dry the car correctly , the don't wipe down your seats correctly. I came the first time last week and did the basic Wednesday deal and came today and did the Diamond and there was no difference. They didn't vacuum my car correct , they don't clean my cup holders , they didn't wipe down the back of my rear seats correctly. I had to tell them to come and fix their mistakes. For the price you pay it isn't work it. Just go to the gas station or self serve car wash and do it your self. You'll get better quality and spend less. I have leather seats and my car is a Prius , doesn't take much to clean this car so I don't understand why they can't do their job right ? And management takes no ownership to fix the issue
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May 2023 by Erin J.
Paid for the $80 car wash. Prices range from $20-$40 for most of the general washes. I chose the top of the line and left my SUV there for an hour to be worked on. The outside was well washed however it looks like no one touched the inside. None of the cup holders were cleaned, I have three rows and the last row seats still had dirt on them.The shifter still was dirty and wasn't even wiped down. This place was recommended and I would not consider going again.The windshield still has spots on it and the inside is foggy with streaks.Will be working on it myself tonight as going out of town for the weekend with friends and not comfortable having them in my car.
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May 2023 by Carla Michael
They do a pretty good job, but on one occasion one of my floor mats was missing and instead of them looking for it they blamed me saying I was missing the floor mat. Come to find out several days later I figured out they put two mats on top of each other. They were acting like I had a missing mat when I brought it in. Everyone kept putting their hands up like they didn't know what was going on instead of trying to figure out what happened to my mat. The manager did offer to review the cameras, but I doubt they would have seen the error or replaced my full price BMW all weather mat.
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May 2023 by Connie P
FRIST time my windows were not clean. I drove off and noticed they were very dirty as the sun shined on the front wind shield. I had to drive back which I was not too happy.My SECOND time trying this place. They didn’t vacuum my carpets right. They we’re still dirty. The most UPSETTING thing was they broke my driver seat control. Not very good service. I don’t even want to give them one star.I’ve been to better places. I just thought I would try this place. NEVER AGAIN!ZERO ⭐️
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May 2023 by John Lee
No attention to detail. Better to take your carelsewhere. Even automated car washes do a better job.
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May 2023 by Donald Ward
Big place they have many services besides the car was...I have only done the basic wash at this time....
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April 2023 by Angela V.
I'm writing this only so that others will be cautious when coming here. It was my first time coming here and I believe giving a place a chance at least 3 times however, this was just an unpleasant experience so it's best people know in case it's their first time too. I purchased the Diamond wash and at the very least I was hoping my car would look somewhat washed. I understand that businesses are going through a time where there's a shortage of staff but, at least I could have been told, "this may take longer because we're short people" - no problem. Understandable. Basically, don't take on what can't be handled and risk doing a bad job and having unsatisfied customers. I've posted what my car looked like for the Diamond wash. Such a bummer. There was dirt litterally still on the wheels, interior and exterior. There was cleaning product that they use still left dripping on the interior door. Just be cautious and look at your car before you leave.
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April 2023 by Veronica Espinoza
The only place I trust with my car! the staff is super friendly and personable! and their work is really good. Great attention to detail.Services: Polishing
