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April 2024 by Charlotte S.
To start, I love their cakes, esp the frostings. My favorite is the Red Velvet. For our office bday celebration, I would buy my cakes here. For my kids bday parties, I would buy a few dozens of the bundtinis to pass around. That said, recently I have realized the size of the bundtinis has gotten smaller where it is actually noticeable. Not so happy with that. I have tried other nearby stores. Same issue. I know the economy is bad but the cakes are not cheap. Please have them sizes back to the way it was before. Thank you
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March 2024 by Bridgette S.
There is always a line here! The staff is super quick to help, keep the line moving! Always friendly! Very friendly and helpful! Inviting window displays! Sometimes they have prepackaged mini bundts (3 pack) for easy grab n go, rather standing in line to individually choose! It's great when someone is in a rush. All the cake flavors are delicious.
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March 2024 by Mekai Holloway
Associate cashier at counter named Beth, asian woman. Associate Beth got my order wrong was not apologetic was rude and not professional. Associate beth got my order wrong twice and since there were no other cakes i had to take the cake she gave me. I order strawberry cake and she gave me oreo cake. Highly dissatisfied mostly because of associate Beth, she ruined my experience buying a cake for my mother’s birthday.
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March 2024 by 愛麗絲
Cakes used to be bigger and more frosting. It’s still my favorite cake though. I paid extra for more frostings or else it linda look like spider legs
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March 2024 by Patricia Gray
Great service and delicious bundt cakes. I hope they will be able to open earlier again by 9 am so I can stop on my way to work to pick up bundtinis for my staff. The 10 am opening time is too late. Today was National Employee Appreciation Day and I stopped to pick up 2 boxes of bundtinis at 9:40 am, but they were not open yet. The salesperson asked me to wait 10 minutes and she opened 10 minutes early for me which was excellent customer service that my staff appreciated as they got their bundtini treats today!
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February 2024 by Rosie L.
Limited time for the Reese's Bundt cake. Too bad they don't always carry it. So delicious. Friendly staff. Sign up your email for coupons
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February 2024 by Rose F.
Whatever the occasion. a bundt will fit right in with the festivities! We simply placed an order online and went to pick it up. One of our favorites is Red Velvet or Chocolate Raspberry. For some reason, the Pineapple cake (September flavor of the month was discontinued). The cakes are absolutely delicious, the service is top notch. Check out their website to see the many options, you will not be disappointed. P.S. don't forget to tell 'em Rosemary sent ya!
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January 2024 by Nette A.
My guests enjoyed the lemon and chocolate chips cakes very much and thanks for the free bundtlet for my birthday
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October 2023 by Vanessa C.
My son loves Bundt cakes. This year he wanted chocolate cake and little Bundt cakes too. Went the morning of his birthday party to buy what I needed. The young lady that help me was very nice and helpful. She made some recommendations Every time I go there they make me feel welcome. Pretty cool place. I like to look around while they get my stuff ready.
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October 2023 by Viv I.
Pricey but Bundt cakes are moist and delicious. The Chino Hills location is small enough to just pick and chose and go.
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August 2023 by Jasmine P.
staff is always so pleasant and patient when i change my mind! also alwayyyyssss so delicious
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July 2023 by Cynthia V.
First time there and very helpful and welcoming. Service was quick and easy. My daughter was happy with her surprise.
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June 2023 by J. Crew
If you are in a rush for a go to snack or a simple but delicious gift Nothing Bundt Cakes is the solution. Ordering is easy just tell them particular details about your order and you will never be disappointed. Ask questions before finalizing your order or making changes.
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June 2023 by Breanna W.
Seriously the nicest staff ever. Super helpful and extremely fast. It was very clean and neat. I highly suggest.
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May 2023 by Betty Cheng
Do NOT trust this business with any special occasions!!Insist on checking your order at pick-up before paying. Horrible customer service!!!We pre-ordered a 10" lemon bundt cake for my son's birthday party. At pickup, they barely opened the box a crack for us to see but we saw it confirmed it didn't have frosting (as requested) so we paid. When we got home to decorate the cake, we realize it's an 8" cake (see photos)!!! No way this was going to feed our 20 guests so we had to ask all the adults to forgo cake so at least the kids would have cake. Super embarrassing!Next day, we called the store and provided photos of the cake. The owner argued that the cake is the correct size, that a 10" cake would shrink "a little" upon baking down to 8" (as in our photo). We argued that the cake we were given wouldn't feed 18 people as advertised and asked for a refund of the price difference. But she refused unless we give her back the original cake, which we already told her we served to (some of) our guests.I have tried to report this to Nothing Bundt Cake facebook page, and was directed by the rep to a website form and then an email to post my feedback. I did both and replied 'yes' to whether I would like a callback. It's been 1.5 months and no word. Horrible customer service from the store and the business!!!Advice to the business: if your cake is going to be 8", just advertise it as such so people can plan accordingly. If you aren't going to respond to customer feedback, then don't bother asking us to report it.
