“Only issue i had with this place was the service could use some help. The person behind the counter was helping us and answered the phone to help that person. Instead of saying I am with a client can you hold for a second to finish with us. Other than that they got us right in and did a good job..”
“I’m leaving my honest review for American tire. We have Tesla Model 3 and the tire was blown off by a nail. We went to the store and asked them to check and quote. After they quoted, we do feel very expensive decided to leave. However, the staff refused to restore the tire and basically forced us to make the purchase. I’ll file a complaint in different regulations. Those people suck!
Update on 2/15: we went to the store and the store did the price match. I really appreciate and the store manager Jovis completely changed my mind for future purchases. Thank you.”
7:30AM - 6PM
14632 Pipeline Ave, Chino Hills
Tire Dealers
“Had a pleasant experience. I can’t remember the gentleman’s name at the front desk, but he was very, very nice and explained things in detail, and showed me the problems on the vehicle.”
“I got a nail in my tire, and these guys were such a huge help. Armando got my tires replaced quickly and made the entire experience so easy and stress-free. I really appreciated the great service and would definitely recommend them.”
“Great experience with Joey at the front desk. Came in this am to drop off a tire that had a nail and was getting it patched. There was already a bunch of people from appointments, walk ins, dead batteries, phone constantly ringing. The printer also didn't work this am. The Costco tire center here is always busy. Joey did a wonderful job navigating everything”
“I had a really positive experience at this Pep Boys. The staff was professional, helpful, and easy to talk to. They explained everything clearly, treated me with respect, and made the whole process feel straightforward instead of stressful. The service felt efficient and organized, and I appreciated that they took the time to answer my questions without making me feel brushed off. Overall, this location gave me a much better experience than I expected, and I would definitely come back.”