The United States Postal Service location at 14071 Peyton Dr in Chino Hills is a huge postal location with plenty of parking. The staff is well trained, helpful, welcoming, friendly, patient, kind, and professional, providing excellent service. This Post Office offers walk-in passport services and handles mail and package pickup and sending. While a package was lost on one occasion, the staff took the time to research the issue and went the extra mile to help with the claim. Workers are noted for being incredibly helpful and quickly resolving issues, even during busy times with long lines, ensuring customers are in and out quickly. The experience is made smoother and more pleasant by their positive energy and great customer service.
This USPS has the most friendly staff that I’ve been ever been to!
February 2025
Marcus is a rockstar! He was patient, helpful and friendly with processing my passport application and making sure that i was good to go before shipping it off. Thank you, Marcus!
February 2025
Lost a package for us, but really took the time to research the issue after. Send a letter confirming the lost of package to help with the claim. Really when the extra mile! Thank you!
