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April 2024 by Ryan S.
PLEASE PLEASE PLEASE OPEN THE DRESSING ROOMS AND BATHROOMS! Covid policies closed these services but it seems they are still unavailable because the employees no longer have to clean them. Its been a while now, I love yall but open them back up!!!!!
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February 2024 by Bruce K.
I used to work across the street and loved coming here. They used to have suits, but someone there decided to separate the pants from the jackets, despite my advice not to. They used to have good vintage bargains until some employee started using google search and pricing things at Beverly Hills retail prices. It is sad just how far downhill this place has gone.
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January 2024 by Mimi L.
I love this store! The merchandise is the usual thrift store fare, but here, there is just way more of everything, especially clothing. Everything is well sorted, and in pretty good shape. Greeting cards, while more expensive than other thrifts stores, have been matched with envelopes, then sealed in a sleeve, to keep the pieces together and clean. There is a huge jewelry counter, with what seemed to be a designated person just for that area. The merchandise prices are really good to begin with, then there are the daily colored tags specials, which make shopping here an especially delightful bargain. I went on Monday when I, a senior, received a 20% discount on things not of that week's colored tag colors, so everything I bought was on sale! What I went home with (beautiful, name-brand items!) would have easily cost 2-3x more at most any other store. Don't forget to look behind the check-out counter for boutique things. If you're a rabid thrifter, plan on spending at least 2 hours to see most everything.
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January 2024 by Tasha T.
I love this place! My family has been donating here a long time. I haven't shopped here in a while, so I cannot speak to that currently, but donations are easy and they are one of the only places around who will take so many items, even books. I don't know how they do it--take SO much at once, but I'm glad they do.
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November 2023 by Ann F.
Haven't been here in such a longtime, but always find great reads and jewelry. Looking for some Disney pins while my mom looks at the jewelry as always. This young lady behind the counter just friendly and personable as can be mentions Disney Ornaments and runs to get them. Then we had a good old chat. Gave some tips on collecting and cool character backpacks we both like. I think Sabrina is such an asset to your company. She is genuinely a friendly, cheerful, and helpful that is engaging with every guest she meets. That kind of customer service is so very rare in this day and age, so we thank you Sabrina and best wishes on your bright future.
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November 2023 by Cliff H.
Donated a box full of really nice Pyrex cookware. And the guy took the box and dropped it in a crate. Shattered all of it and didn't care. I should have taken it anywhere else. Never donating there again.
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November 2023 by Dan M.
These people are prima doñas ... went to take them some dress pants and dress shirts and they would not take them because I did not have them in a bag... See ya ...
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September 2023 by Jeff T.
Most of electronics have high price tags. Some of them are at retail. It's frustrating because it's suppose to be a thrift shop, not a retail store. The store pricer has recently hiked the prices on video games too.
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September 2023 by Cindi B.
Nice sized store. Big selection of stuff to check out. Pretty busy too. We went later in the day close to closing so we didn't get the chance to cruise the isles. We did find, for the most part, what we were looking for. My daughter, the thrift queen, did go back again and found some good deals in a wide array of stuff. I gave it 4 stars because the check out line was long-but did go pretty fast. Nice friendly girl at the counter helped with the star selection. I will definitely be back.
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August 2023 by Brandon Sugiyama
The Chino store location is a much larger location than the Montclair store, including a covered outdoor patio section, an adjacent donation center, and longer store hours. Constant stock replenishments with great deals storewide, especially on 1/2 off COLOR TAGGED items!! No membership required, friendly and helpful staff, clean and organized environment. I shop at BOTH stores weekly.?
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August 2023 by Brad W.
They take away the colored items so you can't buy them at half price. I saw one of the workers taking away all of the pink and yellow tagged items (the 50% off tags). This is disgusting
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August 2023 by Stephanie S.
new to the area and i recently visited for the first time. found some great items! for a second hand store, there were a few things over priced (in my opinion) that i saw, but they have great discounts which can definitely come in handy for some of those items. My kiddos love thrifting and we are glad we found a new store for us to enjoy browsing for great finds! Staff was friendly considering how busy it was that day. and i have to admit, the music playing was a HUGE plus for us!
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July 2023 by Ms. P.
My new fave place to go on Mondays!!! They have so many good items, some new with tags and some in VGUC!!! Why have I been spending so much on my kids clothes all these years?? With discounts, coupons, etc. my items are usually less than $1 each!!!! I love walking up and down the aisles seeing what's new to shop! Just be aware that aisles are narrow and you may need to maneuver your cart around other shoppers and staff stocking items if the store is crowded at the time; carts also go quickly on busy days as well! Staff are friendly and you can't beat the prices! I love that they give back to the chino community and always take my donations there rather than other local thrift stores!!! They also have a donation drop off area and it's easy to get in and out!!!
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June 2023 by Joanna S.
This place never has anything anymore it's gone downhill honestly prefer the Montclair location always crying annoying children running around playing with toys parent not watching them, over priced mugs and household items, men's selection of clothes are gutter clothes nothing nice cashiers aren't friendly at all
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June 2023 by Mariana S
Today as usual I shop here leave half my check here with you guys I come here even if prices have gone up becuz I enjoy it everyone usually very nice but this one girl named Vivian skinny with glasses two buns she had today 6/21/23 very rude when I asked her if I could see a shirt she was about to put away answered me very rudely don’t you see I’m putting it away! ? I right away told her she didn’t have to answer me soo rudely felt very uncomfortable the rest of my shop and I buy lots everyone knows me there even when I went to go pay she was looking at me with attitude and rudely I have never felt soo uncomfortable in all the years going there and it’s not the first time Iv seen her be rude to staff and customers next time she’s rude to me I’m gonna bring the manager right over to her so she stops with the bad customer service not ok hope the owner takes in consideration this becuz I’m not the one to come n rant like this on the other hand Saul needs a raise he was very kind to me made me feel a comfortable and apologize for her actions works very hard always hear everyone call him greets us with a smile thank u for having employees like him you need more like SAUL! Thank u will be seeing me more hopefully with less attitude from ur employee
