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December 2023 by Michael Molokwu
Good service
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November 2023 by M'F Kitty
I came dazed and confused on how to hand a title transfer . Mrs. Denice Santos went above and beyond to help me! Her sweet demeanor really helped set me at ease that there would be a solution, she helped me from beginning to end ! I’m so grateful Denice , thank you for exceeding my expectations and making this process easy for me??
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November 2023 by A Saucedo
Barbie and Dawn are always very helpful with all my concerns. thanks
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October 2023 by Ramon madrigal
It was great best deal lower then AAA liberty mutual Geico it was the best deal the agent Michael was awesome worked with me to me best deal no lip service I will definitely recommend you to my friends
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September 2023 by Genesia McCowan
The representatives are professional, and easy to communicate with. Helpful and good customer service.
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September 2023 by Wayne MOORADIAN
I HAVE recommended your company to a few different people. Easy to deal with and fair priced
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August 2023 by Phylici R.
If you were thinking about going through them for insurance, I would suggest probably you're better off going elsewhere. They are extremely unprofessional I called to get help and instead of the lady telling me that she couldn't help me she literally hung up on my face and wouldn't answer the phone call mind you this was 20 minutes before closing so she sat there for 20 minutes yesterday listening to the phone ring and not answering it. You guys are really crappy and you should be ashamed of yourself for saying that you help people in times of need who actually are paying customers you guys are horrible. I'm only giving one star because I can't give anything lower do better.
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August 2023 by Mike Dickinson
We’ve been using Alsop & Associates for years for our commercial policies. They are hands down a classy operation and I couldn’t be happier. Highly recommend!
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May 2023 by Eric Malstrom
I have been able to call and ask questions regarding my policies and have received quick and informed replies. The staff is responsive, polite, and helpful.
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May 2023 by Shelley M
Haven’t had any issues, I recommend Aslop and Associates
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April 2023 by J&J McKellar
MORE than VERY pleased with Sylvia!!! She has been excellent with her service over the years with Alsop account. Keep up the great work.
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March 2023 by Sara Mckillip
I can always get someone on the phone ... Communication is great ...I don't even have to think about insurance.
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March 2023 by Tiffany Britt
To agree to $183 a month, been with them for over a year now and no accidents or anything and for them to raise my monthly excessively is not OK. The care representatives do nothing except pushback. All in all worst insurance aside from AAA
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February 2023 by Virna Santos
A very disappointing experience with the Allstate in general and with this particular agency. I was in an accident Dec 29 of 2021. It wasn’t my fault. The guy who hit me at full force didn’t have insurance & actually provided false info, which I understand made things difficult and delayed the claims process. Fist & foremost, I’m thankful neither of us were hurt in any way!Because I use my car for work, specifically Uber, Lyft, and DoorDash, I needed my car fixed ASAP.After calling the local Police of Perris, CA and filed the report, I called my agency. I tell them about the accident. The first thing the agent asked was, “Are you hurt?” (That’s why I gave 2 stars). The next thing they state is that I should file the claim with the other party’s insurance. I responded to that saying they provided false info as I immediately recognized the expiration date as it had already expired with Progressive. This agency rushedly returns with, “Call this Lawyer…(she provides name & number) and do exactly as he instructs.” So while still in a state of distress, I call Allstate’s claims dept. and file the claim. I had to pay my deductible of 1k but was told that it would be returned to me once fault is investigated and determined.It took a year to be reimbursed! It took 3 months to completely repair my vehicle! There were hidden damages discovered during inspection and of course auto parts production delays as a result of the Pandemic. During this very long wait, I made follow up calls with no outcome or resolve.It was not until I received an email asking me to provide feedback of my recent experience. So I did and included that if I don’t hear back by 3 days I will attain a lawyer to sue the other party INCLUDING Allstate.Since the accident, my monthly premium payment has doubled to almost $300 a month. I have a good driving record, clear of violations of any kind and included a good-driver discount.This experience perpetuated a loss of work and extreme financial hardship. The agency was no where near helpful and the claims depart just read their “script” each time I made follow up calls.Apparently, I was NOT in good hands with Allstate!!
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February 2023 by Shane OBrien
We have had Home, Fire and Auto insurances with Alsop & Associates Insurance Agency since 2015 without any hitches, issues or problems and will continue our relationship going forward with confidence and peace of mind
