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February 2024 by undefined L
I was extremely impressed by how your team is so united and work together to accomplish excellent service! The time I was there was worth my outcome! Thank you so much and I look forward to working with you with any of my future needs. Unity is power and you got this!
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February 2024 by Marlene Nava
Excellent Customer Service
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February 2024 by Brittany W.
This store is always a so well kept and quiet. I've never had to wait more than 7-8 minutes for someone to assist me. I walked in today knowing what I needed and wanted to do, and was helped by a wonderful guy named Gus. He was quick and efficient and didn't try to push anything on me that I didn't need. He mentioned a promo for a specific phone and that's exactly what I got at a great monthly price. He thanked me for my service and we had a great conversation while he got it all set up. I definitely won't hesitate to come back in when I need something. Thanks, Gus, for being so friendly and for a pleasant experience!
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January 2024 by Sarah Geiger
This is the ONLY AT&T Store you wanna go to in this area! Don’t go anywhere else. This team is so helpful, kind, and on top of it. It’s a Corporate store and you can really tell: A+++ professional communication and service!Jghakarie totally saved the day after a bad experience at another store, and I left smiling! He was so patient and knowledgeable… I am so grateful. The manager Juliana was super nice and helpful too.A lovely experience and atmosphere all around! Will return here for sure.
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January 2024 by Pearl
I went to buy a new phone. Jerry helped us , he was very professional , patient ,friendly and answered all our questions that we end up buying 2 phones. Even though they were not in stock he offered a solution and they will be shipped to the store and once he receives them he offered to personally help us with activation. That is a 10+ service, we will definitely look for him for future upgrades.
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January 2024 by Cao Huyuh
Thank you for all your help!
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January 2024 by Marco M
I was at the store with my Family on Thursday 6/5-20, sales rep was outside the store waiting for a new customers. Right away we notice his great dedication as we started the conversation, he was very proffesional with important and relevant information, his dedication and pasion to do the job was excellent, we went over that many topics and he dedicated the qualiti time to responded our questions. Were very satisfied as a Family at the end of the real conversation. We concluded on a very positive way and we recognized the way Osmin representated the values and Principles for att Company. Were able to obtained what were looking for as a good plan, up-grade the phones, and continued with att Company. If you have the opportunity to visit the store ask for Osmin, I totally reccomended you. Thank you Osmin for your great service, well done Sir.
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January 2024 by Cristy G
Very nice and professional staff. I will be coming back soon to upgrade my phone.
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December 2023 by Jose A.
Just a reminder to always read the fine print on the receipt. I went into the store for an upgrade. After review of my account, I noticed there were add-ons, i.e. insurance, Next Up option, and Asurion. These were add-ons I did not ask for or was mentioned during my visit. These add-ons add up to your monthly bill. The sad thing is that my visit for the upgrade went smoothly but wasn't happy that the other services were added to my account.
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December 2023 by Dalia L.
The service at this location was atrocious and not customer service friendly. Not only did the salesman not ensure that my phone was ready for my use, but he added additional charges that I never agreed to in the first place. Additionally, I spent a few hours with AT&T phone customer service to finish setting up my phone properly.
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November 2023 by Mags B.
Wow is all I have to say! Service here is above and beyond. Anthony is soooo nice and very professional. Every worker today was so polite. Was saying "thank you, Ma'am" never been into a phone place and been treated this great. I love when a business hires amazing and nice and professional men like the ones working today. Anthony, thanks so much for all your help. You definitely need to be a manager. I recommend this place to everyone!
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November 2023 by MK II
Have had unpleasant experiences with my local AT&T store reps but this location made me wish it was within my area! It was my first visit to this store and I was able to get what I waited a week for resolved. The rep that assisted me yesterday was Anthony. Excellent customer service, highly recommend!
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November 2023 by NANCY PEREZ
Jghakarie Stone provided excellent customer service. I was having billing issues and called AT&T first, even spoke to a supervisor over the phone and was not able to get my issue resolved. Decided to go into the store and glad I did. Jghakarie was able to resolve my problem right away. Glad he was able to help me out. Will come to him for any future needs.
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November 2023 by Calvary Chapel Solo Cristo Salva
I was helped by Jghakarie Stone, great store and awesome salesperson. Thank You for my wife’s and my apple 15.
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October 2023 by Kathleen C.
First off let me say the phone customer service for this company is horrendous! But when I went into the store, I talked with Larry, service person and the Store manager, Juliana they provided excellent customer service and resolve my problem. Long story short, my parents passed away and the telephone service would not close out their account after getting death certificates - they forced me to come in store to close the account. Poor customer relations is all I can say.