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January 2024 by Michelle
Today I went to big lots in Chino, and bought some Christmas ⛄? items which were 50% off. I got two Christmas socks which were $2.74 each for 3pk. And two different Christmas candles large sizes were 50% off $6.99 a "Winter Village " hot cocoa & whipped cream". And a naughty and nice candle has dog paws and dog cover but it's for adults; Winterberry Pine. I wanted to give 5 stars to a checker named (Fabio), he has a nice deamenor, helpful, courteous, great customer service. He checked prices for Christmas stuff and wrapped my candles. Very thoughtful! Thank you, Happy New Year!
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December 2023 by Rob C.
Nice staff here. Always helpful, especially when it comes to my mom who can take her time around the store and ask questions and talk to people. You can find some bargains here, household products are good to find here. Theres some good novelty items to find too. Good value for the selection.
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December 2023 by our_retro _life
Good selection of products, and for the most part, the staff is really helpful. We bought a lot of products here, including furniture, and even though you have to pay a third-party to deliver, which were not very professional, it is still very conveniently located by the freeway. There are always problems with the coupons so you have to watch out for that. Try not to interact too much with the store manager Rose, she is not very helpful, but everyone else is very friendly.
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December 2023 by Adriana Rios
Great deals and nice service. Amazing merchandise
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August 2023 by Linda M
Big discounts on everything from foods, clothing, furniture, and household items. Some merchandise is of lower quality but functional.
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July 2023 by Chris P
The day I went, the AC was out and so hot in there only after there for 5 minutes. My shirt was soaked and sweat dripping.
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July 2023 by Chris Patton
The day I went, the AC was out and so hot in there only after there for 5 minutes. My shirt was soaked and sweat dripping.
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July 2023 by rory mcroy
Great had nothing i needed but customer service was superior.
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July 2023 by Kristine Herrera
Always has great stuff for a gd price
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April 2023 by Irene Arias
Great deals and even better I found what I was looking for. Highly recommend Big Lots to everyone. Oh yeah and lots of parking for your convenience, plus places to eat nearby and other great shops.
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April 2023 by Mary Schut
Found everything I needed on my list. Good quality and value. Lots of surprise grocery items I liked that I didn't have to purchase at grocery store prices.
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April 2023 by Deana Bass
Big lots is a fascinating place because you don't always know what you will find but you will always find something fasnating
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April 2023 by Aja H.
If I could give the customer service at this store negative stars I would. There is an associate there that will ignore Black people. This person would not help or acknowledge me as a paying customer. She quickly helped a white customer through her online pick up. So whatever she was engaged in was obviously not as important as she made it seem. She just didn't want to offer help to a Black woman and her baby. I will never be shopping at this store ever again. I will tell every person of color I know as well. There is a racist at this store.
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March 2023 by The Band
So much high quality merchandise. Some packages were left open on shelves. Someone needs to look into them to make sure certain parts aren't missing. Other than that, it's organized and very clean.
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February 2023 by Lori Nichols
I gave this 2 stars not based on customer service because that is 5+ stars but the store itself is disgusting, it's dirty, it's over stocked to where you can't hardly look at some thingsI love their Broyhill towels however I will not go to Chino Store I'll go to RanchoAgain customer service is amazing!
