-
January 2024 by Berry A.
Not sure why the bad reviews this place provided fast care and the facility was spotless even the bathrooms.
-
November 2023 by tabour bov
This place supposed to close at 5pmMy employer sent me here. They just look at you through the locked doors and ignore you starting at 4:50pm. Waisted time.
-
November 2023 by Heather Garcia
I arrived at 8:10am (they open at 8:00am) There were 3 people in the lobby. I was there for a pre-employment screening/physical. I was not even seen until almost 10:00am. I have mobility issues which were clearly evident and no accommodation was made.
-
September 2023 by Rosemarie V.
Had an appointment at 8:15AM it's currently 11AM , & I'm still waiting , prior to coming to the appointment I asked for a later appointment since I do work night shift , they assured me it was impossible, overall a bad experience, DO NOT RECOMMEND
-
September 2023 by mario souquette
The office was great the only thing I had a problem with was, I had to drive down there from Monrovia when I found out that I didn't have to. I could have visited the irwindale office. So I don't understand the reason why I had to drive an hour and 45 minutes over there and then an hour and a half to get back home. That was my only problem. Other than that the office was great.
-
September 2023 by LAURA REYNOSO GARCIA
The staff is great! Dr. Alparce and Mr. Harvey the PA are awesome and work as fast as they can. I have been to other Concentra locations. El Monte which is bad, but not as bad as Commerce. Commerce is the worse! Compared to the other two, the Chino location is the best! For those complaining about the wait for random drug testing and physicals, I waited 6 hours at the Commerce location for a physical, and no one even bother to let me know it was going to take that long. Also, you have to consider Concentra not only provides Occupational Health, they also provide urgent care services. If someone with a profusely bleeding wound to their head comes in, of course they will take priority over a random drug test or physical. Some are complaining about waiting 1-2 hours for non-urgent matters. At least you were not the one with an urgent matter. I have waited 8+ hours to be seen in the ED at Kaiser. Complaining about a 1-2 hour wait is pathetic.
-
August 2023 by Boris Ruivivar
I just have to share how awesome working with Concentra has been! Our agency relies on their services all the time, and let me tell you, they've been absolute lifesavers.First off, Dalia and Maria are rockstars. No matter how crazy things get, they're always there to help us out. Seriously, even when they're swamped with work, they manage to make us feel like a top priority. It's pretty incredible.When it comes to getting things done, Concentra's team is on a whole other level. Their professionalism and skill really shine through in the way they handle everything.But here's the real kicker – they're fast. Time is money, right? Well, this Concentra branch gets that. They've consistently blown us away by delivering test results crazy quickly. It's like they have a magic wand for making deadlines less stressful.Bottom line, working with Concentra has been a pleasure for our agency. Dalia, Maria, and the rest of the crew have made our lives so much easier with their can-do attitude, impressive skills, and speedy deliveries. If you're looking for a fantastic partner that ticks all the boxes, Concentra is the real deal.
-
August 2023 by Matt Hernandez
Staff is rude and seem inconvenienced. I was there for 4 hours just for a drug screen and a physical.The management is nice but have little to work with.Avoid Concentra whenever you can.
-
July 2023 by juanita moran
Waited 5.5 hrs for a psychologist and with an approval for treatment. Doctor didn’t take time to read my file and assumed I was there for my preliminary assessment. She was very short and rude! Said I had no case and closed my case?? I knew from when assistant took me to the back that the so called doctor was entitled/bossy. I was put in room #3, then assistant comes back and moves me room because doctors favorite room is #2??. She spent no more than 15 minutes with me and she already walked into the Room with an I am done mentality. I would never, ever recommend anyone to her. She lacks empathy and people skills. A concentra disgrace is what she is! Gives you a bad name.
-
July 2023 by Irvin Garcia
A facility filled with incompetent B****’s. Per usual, they tell you one thing over the phone and once you arrive they suddenly won’t allow you access to your own medical records. They are a waste of time, god forbid you have an actual urgent matter. Save yourself the time!
-
July 2023 by Sonya Chavez
Waited 3 hours for a quick physical that literally took 5 minutes & drug test for work. Receptionist said they were short staffed. No appointments for weeks.You have to wait entire time because they cannot call or text you when it’s your turn.If you go, expect to wait all day. ?
-
July 2023 by Michelle Carrera
The staff was awesome! Front and back staff were extremely friendly. Never have i walked into a place like this and had such great people to help me. Good job on picking the staff!
-
July 2023 by Iman A
When I came in on Friday in the afternoon, I only had to wait 30 mins to get my pre-employment physical and the whole process was completed within an hour. They were quick and efficient & I came at a good time
-
June 2023 by SCeebL
Large Facility with lots of staff. I walked in 30min after opening and there was already 5-6 people in front of me. I was seen within an hour and done in 2 hours. They were very efficient, kind, and knowledgeable. Even got me water and a snack after my drug test and blood draw was taken. Best Concentra I’ve ever been to.
-
April 2023 by Patty Heidenrich
The staff is courteous and kind.Although busy at times, they are efficient and very helpful. Rosa is fantastic, she is so helpful and sweet.
