Electronics repair in Chino, CA

“Having my cell telephone go dead all of a sudden has been traumatic. Yes, traumatic. My entire life is contained in this one device, luckily backed up by Google. When the problem initially occurred, of course, I consulted with my carrier. This, predictably, resulted in my purchasing a more updated device. But, it was not until I consulted with Mark Holmes, the manager at the Chino, California location did I learn that the device is repairable. So, I returned the device and new case cover to my carrier, then returned to see Mark. Found out that the telephone simply needed a battery. However, after more challenges with the device, later learned that I also needed a new screen at the whopping cost of $349. While frustrating, Mark helped me through the process by filing an insurance claim for the cost. Well, all was said and done despite the frustration and time spent, Mark made doing so to be a much less negative experience.

The irony is that in my experience, techies are not known for their personable disposition. So, Mark was clearly the exception and obviously the reason why he was also the likely one chosen to be the store's manager. Mark made an otherwise traumatic experience lead to a positive outcome, not only because he resolved the multiple issues with the device but handled himself in such a customer friendly manner. Thank you.”

“Came to repair my son’s iPhone .Eddie is very knowledgeable, courteous and gives you a variety of screen options with very decent pricing. Will definitely start coming here for any future repairs that I may have.”

“He was super helpful and knowledgeable. They have a great variety of games and accessories, for many different types of consoles. He resurfaced some that we bought and then they were guaranteed, if we hang on to the receipt. His prices were more reasonable then Target or Best Buy. Our family was thrilled with his knowledge and selection. Can't wait to go back!”

“We had a TV mounted, and the Geek Squad team was awesome. They were very professional and knowledgeable. I was very impressed. Yaoni and Tim were our technicians. What a team!!!!”

“I went into this computer store in hope to find a gaming pc for my son, not only was i pleased with customer service I received upon entering the door. I genuinely felt like the care I received from them and what i was looking for was beyond normal customer service skills. Not only did they help me find the PC i was looking for ,but was willing to do a diagnostic on my phone for a great price telling me what was wrong with it…. All around a 9 out of 10 store, and will be returning again”