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July 2023 by Jeyoung W.
Look for another branch if you value your time and emotion. Very rude to their customer using an appropriate language with ZERO service mind. Never comeback even this branch is the only Fedex in the world.
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May 2023 by Devendra Donolikar
Worst service. Lady at counter asked me to purchase fragile service $8.99 when I requested her to add one tape on the box. Never heard about this at any other fedex locations...
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March 2023 by Nathan S.
Great, efficient customer service whenever I've come here. My most recent visit is what spurred me to write a positive review. I was in the main area about to tape up a large box when Tiffany called me over to the front desk and taped it up for me, which definitely saved me time. Thank you!Visited 3/28/23
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March 2023 by Kimberly Skovold
I had to stop by closer to closing no one likes that I can understand. I was prepared for a not very enthusiastic person or persons behind the counter rightfully so. Instead the people working there was SO NICE!!! They were smiling and happy to help! If you are looking for a FedEx location and you’re in the area this should be the only one you go to. It will be for me! Thank you guys you made a rainy, cold , and long night a little easier.
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February 2023 by Dean D.
I was very impressed with Steven at this FedEx location. Great customer service and friendly. This time I had to return a package to Wayfair. He got me to use their handy cart and he took care of everything. I will always use this location for any further shipping needs. Make sure Steven is compensated fairly and he is indeed an asset to your company. I just left work and his kindness melted away ther day's stress. Thanks. Dean
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December 2022 by Anna A
I lost my passport, and they sent it to the Chinese Embassy in the United States for me. As a thank you, I presented Starbucks. They do great job!
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December 2022 by Anna An
I lost my passport, and they sent it to the Chinese Embassy in the United States for me. As a thank you, I presented Starbucks. They do great job!
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September 2022 by Sam W.
I'll give them 3 stars for the quality of prints I've received. But when I expect prints to be ready at a certain day aka the next day after speaking with Steven the night before in person that it will be done once I email the documents before closing but then I heard nothing... I had to email them towards the end of day to ask where the status on my prints are... They email 15ish mins before closing at 7, what?? I'm pretty sure it's not too difficult to email or call (I had my number included on my email signature) to say least give me a heads up on when it was ready instead I had to instigate. There's a sticker on the box that says "Call when done" I would expect a little more professionalism to their customers in that sense... I used to work at a print shop prior to my current employment so I know how it works. Pretty disappointed at this location.
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July 2022 by Luke Amargo
A bit ago, I had a last minute photo for a wedding and they got it done in minutes! Shoutouts to the team they are awesome and great customer service
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May 2022 by Vanessa Vanhoose
Shipped 2 of the same size in dimension box and when I look at receipt they put one box was bigger than other. Also didn’t put what each box costed.. meaning they just made me pay $80 without a weight for any of the boxes. Don’t waste your money here just go to ups or usps!!!
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April 2022 by Rich B.
Autumn the manager is awesome! Very helpful and a great manager. The employees there that I have dealt with our Samuel, Autumn, Steven, and Gloria. All have gone above and beyond to ensure my packages are professionally packed and make great recommendations on the best box to use and best service to utilize based on my needs. Whenever you get really great service anywhere it is a sign of great management!
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April 2022 by Lily L.
I shipped a very tiny return item with my own's box and repaid label, the girl which accepted it told me she need to charge me 2 dollars for the package. But when I pay for it she charged me $4.3! It's not too much but makes me feel terrible. Will not come here anymore
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March 2022 by Daddy M.
Great customer service, and amazing staff. I went there two days in a row and printed over 1000 pages. Every single one of the employee asked if I needed help during the duration of my time printing!!!
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February 2022 by Jesse S.
The young lady who looked Hispanic or Indian about 20 ish was very rude. She saw me come in with cash and still directed me to the print and go to waste my time even though I asked her to print two documents for me. I only needed two pages printed yet she printed all nine and tells me it's $1 for the paper and .25 cents for her service in printing it because I used cash. So I give her a quarter and tell her I will be back with the dollar. I return and give her a $20 and she says "with tax it's $1.30" and then gives me $18.70 change. I was like "I have you a quarter so you could round it to $19" then she proceeds to argue with me. I was like I have 5 cents change but instead of arguing and wasting more time I dipped out. She's just not very helpful and not very pleasant.
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January 2022 by Gina Lee Berterretche
These guys! I brought in a package using a UP* label and they laughed. They totally rewrapped it and got it to the right place all with a smile on their face. It was my 1st visit there and will definitely be going back when FEDEX services are needed. Parking is adequate. Easier access if entering off Edison.
