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August 2023 by Dr. B.
Was in the area, needed a refill on a few things so I stopped in to this GNC, they had one out of three things I needed, definitely better than nothing! Selection could be better but all in all, not bad, appreciate the help from the staff, great customer service, very friendly, and very informative on pre-workouts and other products.
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April 2023 by albert irigoyen
Great guys working in there.
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April 2023 by Jenette T.
Store manager Thomas and Nick were super helpful and super friendly! They did such and amazing job helping me find the right pre workout and made me feel very welcomed!
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October 2022 by Amazing Xman
Felt like pulling teeth just for someone to answer a question. Tried getting information on products and the employees there either didn't know anything about fat burners or they were playing a Nintendo Switch.
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July 2022 by Sergio Ramirez
Awesome place a guy name Sergio there is awesome great customer service and he will help you reach your goal!!! Like I said his name is sergio and he is awesome
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July 2022 by AJ B.
Upon arrival we were greeted and acknowledged. However, although it wasn't her or this particular location's fault, I had to return multiple auto-ship orders due to some confusion and Yosey was there to save the day. She solved my issue, cleared up my confusion and was beyond friendly and understanding! Service was beyond my expectations. She didn't have to collect my boxes and throw them out for me either, but she offered and took care of it. Yosey, thank you! I highly recommend this location to anyone!!
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March 2022 by Anissa V.
This was my first time walking into a gnc. The guy at the register was on the phone, so I didnt bother, but he was not welcoming at all. It almost seemed as if I was interrupting his phone call. I navigated the store on my own which wasn't fun especially since I know little to nothing. Given I didnt ask for help but honestly I didnt feel like I could. I work in retail as a sales associate so I understand being busy and sometimes customers coming in at inconvenient times but the customer is still important and should never feel uncomfortable approaching associates, managers, etc. I just feel like customer service could have been less hostile and more helpful. As a customer I shouldn't feel scared or like I'm bothering an associate when I'm in need of help.
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February 2022 by Bought Food
Felt like pulling teeth just for someone to answer a question. Tried getting information on products and the employees there either didn't know anything about fat burners or they were playing a Nintendo Switch.
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September 2020 by Essa Rassool
Employee vomits bs out his mouth until he’s convinced you he’s correct.
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July 2020 by david giron
The guy that was helping me was very nice he answered all my questions and gave me advice about the products ,thanks
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January 2020 by July Cesar
I feel uncomfortable every time I shop here. I won't be going back. The energy from the staff is tense. Not sure what it is.
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August 2019 by Terry H.
The girl at the counter was most unhelpful and rude. I ordered GNC online but I got duplicate orders shipped. I called GNC customer service and they said I must bring the extra bottles to the local GNC store for manual return. I went to this GNC store on Philadelphia and it was dead. The counter girl was not helpful and said I didn't bring the paper invoice. I told her that GNC doesn't put paper invoice in the shipping box which was confirmed by GNC customer service. I asked customer service to email me the invoice which they did. I showed my email to the counter girl and she said there was no date on the invoice. However, you can see the date of the email. Nope that is not enough. I did not make the invoice. Therefore, I just penalized for an invoice that was not printed to her satisfaction. I said that I have the shipping label on the box which you can verify the tracking number and date. She didn't want to see the shipping label. She was making all kinds of excuses to refuse the return. I have never experienced this kind of rudeness for a very long time. In the end she said anyway I don't have several hundred dollars in cash for a refund. Okay, so you rather not be helpful and piss off a customer that buys several hundred dollars of GNC products on a regular basis. I got so frustrated that I'm going to dispute the order with my credit card company. She didn't care one bit. In fact, she said go ahead- not my problem. This is how you treat a long term customer who orders several hundred dollars of supplements every couple of months? I will never step foot in another GNC store. You just lost a very good paying customer forever. Now, you are happy.
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July 2019 by Germaine Ah Kuoi Ofoia
My husband and I didn't feel welcome in the store besides the cashier lady greeted us but the tall guy with glasses didn't even bother to help the cashier to find the problem about the cash register. We couldn't get our items. Really bad environment and no help from that tall guy. Whoever hired him didn't welcome any customers. Never go to this GNC store again. My husband and I wanted our stuff and walked out with empty hands😡😡😡😡.
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July 2019 by Joseph Lee
It's alright. The person I interacted with seemed like they were rushed to get me to leave, despite the store being empty. There's other nutrition shops in the immediate area I feel more welcome at.
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July 2019 by cynthia nyeche
Handsome nice young men with knowledge of their products
