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April 2024 by Julia Bee
The best Urgent Care I’ve ever been to. They actually care about their patients.Thank you for the great care!!
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March 2024 by kari p
Having to go to urgent care can be super frustrating and not the funnest thing to do but today was a great experience. Booking an appointment was so easy, the office staff was really nice and check in was easy. The nursing assistant and practitioner were super nice, easy to talk to, thorough, and provided great care. Its so great knowing that an office where you feel taken care of.
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March 2024 by Andres Munoz
The staff here is what makes this place great. I’ve been here twice and this will always be my go to urgent care.
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March 2024 by irma s
It went from bad to worse. The staff was amazing. The staff seem to care about there patients. But the doctor come in was only talking to my son. She was completely ignoring me when I was talking. I'm like he's a minor and I'm the parent. I know what happen to him. Both my son and I were kinda annoyed. Because my son even noticed because I kept repeating myself. My son doesn't really know how to explain himself. Plus they don't even know if he has any type on disability. This was my 1st time coming here. If there not going to consider my opinion or take note of what's im trying to let them know. Especially when they try to charge me for the equipment that my child needs when this insurance covers it. They didn't even try to wrap my kid Injury. They didn't even give him medicine for the pain this injury was swollen. I had to call this physical told me to just take him somewhere else. They would see him the next day. As a mother I would not Recommend this location!! I just feel bad for the staff because there were very nice. Especially the front desk lady Karen was very professional and Friendly.
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March 2024 by Emily Ugas
I love this place! The staff is friendly, compassionate, kind and professional! The facility is clean and I feel like I’m really cared about not just another client bringing in money!Honestly this is one of thee Best Urgent Cares I’ve been too and if could make them my primary I would! 5 stars isn’t enough, They deserve More!
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March 2024 by Vanessa Casillas
Great medical care they care about their patients
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March 2024 by dulce mejia
Excellent care & the customer service is above and beyond from all the staff including front desk, nurse and NP. Very clean office. Scheduling same day appointments is easy. User friendly online scheduling.
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March 2024 by R Z
I was able to make a same day appointment for their Urgent Care. The whole process was so seamless and efficient. We were in and out within 30 minutes and that included the paperwork for being a first time patient. I truly appreciate everyone that works there. They were all so kind, courteous and above all else, very professional. 10/10.
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March 2024 by Selena Cobarrubio
Fast, friendly, accurate and great personalized service. By far the best urgent care I’ve ever been too.
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February 2024 by Christina Leona Grande
Made a telehealth appointment for urgent care and everything went smoothly. Easy to make the appointment and check-in was a breeze. Office staff was awesome. Dr listened to my concerns and reviewed photos of bruising I had from a recent auto collision and gave good advice on what I should be doing to heal and also prescribed the correct medication to help with the swelling and bruising. Prescription was sent to pharmacy without delays and the doctor's notes were available for me online fast. Definitely recommend Lani City Medical. My kids have also been to this urgent care and we've always had great experiences! ??
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February 2024 by Bethany Heaslet
Fast service and everyone was nice but I went in for tonsillitis. Which I’ve had multiple times and have gone to urgent care multiple times for. They tried to give me the top of the line stuff because my insurance was “good”. Which I get but they didn’t take into consideration that I would be left with a bill after insurance was done until I said something. So they agreed maybe I shouldn’t go through with some of the initial treatment and just stick to the basic. Well long story short I was told o was going to be automatically charged on a certain date with the card that I had allegedly signed to put on file. Which I never signed anything. I called the day prior of them charging my card the lady said there was no one in office to change my automatic billing but she confirmed I didn’t sign for it and that I was put on the automatic payment from someone else. I told her that’s kind of illegal to sign me up to charge my card automatically when I didn’t give consent. So because no one was in the office I ended up cancelling my debit card and have been without a card for about a week now because they wanted to charge me $140 for the services. Again I’ve never paid that much for a urgent care visit it’s because they were trying to tack on all these extras. I specifically went in saying tonsillitis and they treated me for covid well on the bill I got it’s about $50 that I have to pay because my insurance didn’t cover it. I never asked to be checked for covid I could’ve went and bought one at the store for way cheaper then that. Bottom line this business is kind of scammy to me and I won’t be back and j won’t be referring anyone.
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February 2024 by Pryscilla Duran
Very friendly staff and great communication. My PA (E.Kim) was very through, helpful and took her time to diagnose and help with my issue. I highly recommend this facility
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February 2024 by Daniel Lee
As others have stated, the staff here is super friendly and helpful! Sharice (I hope I spelled that properly) assisted me personally with some paperwork and was extremely responsive throughout the whole process. Definitely will be going back if I need any medical help/care!
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February 2024 by kayleighaislinn
The staff here were all amazing from the front desk to assistant and physician. They were so good I wish this was my regular doctor’s office lol. I’ve never had such great care in my life and usually expect to be treated like an annoyance at urgent cares or health centers, I didn’t feel like that at this urgent care. The best part is I got adequate care and felt like they know what they’re doing.
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January 2024 by J.P.
It was early so there was no wait time.
