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February 2024 by Benedicto Carmona
I came a year ago and I thought that the service or organization of the company had already changed but they remain the same or worse than before that is why they lose more customers every day.
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February 2024 by Shauna Michels
Beware attitude from Judith!I had a terrible experience dealing with her at this establishment. She was incredibly rude, unhelpful, and showed no courtesy or kindness throughout our interaction. She was banging on her keyboard when I ask her if they price matched and was like “see I can’t change anything”. I don’t understand why people can be so mean I love giving positive reviews that’s why I’m a local guide. Due to Judith's attitude and lack of professionalism, I decided to take my business elsewhere. I would not recommend dealing with her if you are looking for a pleasant and helpful customer service experience. WOW is all I can say.
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February 2024 by Natalie
Awful customer service, honestly children from elementary school could work better than the employees here. Workers are so slow and don't acknowledge you at all. These workers are going to frustrate you and make you wait for so long which could results in losing customers while not getting anything on time. Don't waste your energy coming here.
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February 2024 by LaJoyce Jackson
Very rude, no one wanted to get up from their desk to help us find products or even look them up in the computer, had to wait a hour because everyone was playing on their cell phones, including the manager. Worst experience.
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December 2023 by ChaCha H
would NOT RECOMMEND coming here!Come here if you want to start an argument!The workers attitudes are horrible and sickening. The seller, Grace Cai, at the front desk was ruthless and rude. She is very ignorant and looks like she hates her job. ANY question I ask, she replies nonchalantly and acts nothing like at work. If I ask something like about the item that I would like to purchase she would reply with, “How would I know.” Or if I was confused on what she said because her responses were so vague, she would get annoyed .Utterly disrespectful and disgusting. I was honestly so shocked in their responses and attitude. Like if you hate your job so much why are you even here? At least try to act like you care, it is not that hard. Anyways, I would NOT RECOMMEND coming here! Come here if you want to start an argument.
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November 2023 by Lok Lian
Very good quality product and very good people. Thanks Mr. Yang for host us.
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September 2023 by Wasfi Awad
They don’t carry their responsibility with mistakes and trash materials, you just realize that during installation
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September 2023 by razer uno melapelas
Great service and good prices.
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August 2023 by Alfonso Pinilla
Is a terrible service only for contractor NO IS GOOD SERVICE AND PRICE
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July 2023 by sandra rom
Purchased 10 years ago ( they sold to everyone, not just "professionals"). Kitchen cabinets split and peeled, turned yellow, soft closures cheap,drawers don't close evenly,lazy Susan's broke, NOW they won't allow people to walk in & purchase what needs to be replaced and fixed, only a contractor ( which not all are " professionals") who will charge expensive. So now we're stuck with a disgusting kitchen. Save your money and go elsewhere. And yes all the comments are true, they are rude at the front desk and it takes all day to get your order. Maybe that's the change they should have done. Kitchens are meant to last for years!!
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June 2023 by Angel S.
gave this 5 stars so my review would show at the top. I actually give them less than 1 star. these cabinets are crappy. mine are less than a year old and there are dings and dents all over. the doors will not line up no matter how many times i adjust it. I am not a rough person and take great care of my belongings. don't waste your money. you will regret it. Nadeem's responded to my review but of course she blamed everything on my contractor instead of taking responsibility. To add to my review, I have to agree with Sue S. on the rudeness of the staff. Costumer service is very important and this company has none.
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May 2023 by Fernando Trujillo G
Wow! the best of the best. Elegant, Modern, Contemporary, excellent prices, Highly recommended.
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April 2023 by Nicole L
No one wanted to help and front desk were pretty rude. We asked for a specific model and they wouldn’t really help us. Judith was pretty rude. And they had a very small tank for a shark and eel to share. Very sad to see
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December 2022 by VERONICA VALDOVINOS
Service is super slow, not organized.The one in Orange is way faster.
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October 2022 by Suki Gonzalez
Chose the cabinets that they had on display that we wanted. They said they would not be available until some time next year...? Why display them??
