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November 2023 by Deanna Kiralla
Walked-In, @10:40 and was out by 11:10 one person in front of me. No problem.
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September 2023 by George R
I was impressedI don't know what the fuss is. Made my appointment. The nurse was the best
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August 2023 by Pedro V.
Although I had made a reservation, their sign-in kiosk did not recognize me. I waited about 20 minutes before anyone showed up to check people in. It was about 10 more minutes after that that Erica saw me. She is the shining star of the place. Very considerate, gentle and kind. Hopefully they will get more people like her.
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August 2023 by Janella L.
I recently had an annual check-up with my doctor at the beginning of the week and was told to get fasting lab work done. Since I wouldn't have been able to eat or "drink" anything beforehand, I was hoping to schedule an appointment early morning in the days following - there were NONE available. Because there wasn't any time slot early enough for me to get my fasting labs done, I figured I would try my luck going in as a walk-in. DON'T EVEN BOTHER FOR FUTURE REFERENCE. I came in at 10:30 AM and waited 2 HOURS before one of the phlebotomists opened the door and said, "walk-ins aren't guaranteed to be seen today." Mind you, there were 6 walk-ins by this time, me being first in line. Had I known prior that it was going to be this difficult to get fasting lab work done as a walk-in, I would've just waited for an appointment that was at the most convenient time for me, even if it meant getting them done weeks after. Not to mention my doctor had also ordered a urine sample, which I had prepared myself for by drinking plenty of water ONLY to be pushed back how many times by people with appointments. I also didn't appreciate the fact that the only window you would expect any interaction from the staff was closed off by a black paper shade, so you're left waiting in the room with a check-in kiosk and a television screen with a list of names - coming from someone who works in the medical industry, this just seems a bit off-putting and unprofessional. I did eventually make an appointment for next week, so maybe they'll acknowledge me this time. Will likely try other lab offices in the future.
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August 2023 by Beverly Reyes
I went today to give blood and the technician gave me a card for a stool specimen and she stated I needed to make another appointment to drop it off. Well my time is important to me and I don't appreciate having to come back when this could have been done all at once. I will have to miss work again and take the time to drop it off. Why didn't the doctors office give me the card so I would not have to miss work again? This is the second time I have had to deal with diagnostic center. First time it took me three different appointments just to get one momogram. This place doesn't have good communication with its doctors and patients
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August 2023 by Yadhira G.
This place is TINY! The waiting room can accommodate maybe 6 people and there's 1 check in kiosk with a scanner that didn't work. The front window had just a partition so I could hear 2 people talking about a doctor and other things. Erica helped me and she was very nice. When in the room I could hear a man saying over and over that he was told he could walk in. No one was rude but they just kept asking him. I would not recommend coming unless you have an appointment. The building also looks like it's still under construction still so idk if they just moved in.
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July 2023 by Yesenia Zaragoza
1st time visit for routine lab work. Warren was very nice & friendly. No appointment for today Friday. I was the 1st person to check in for walk-in when they opened at 7am. Great service. Quick & easy. Gentle poke, found vein on 1st try.
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July 2023 by Breanna G.
Had blood work done this morning. Despite being a bit nervous, Warren did a great job. Walked in right away and was out in 15 minutes.
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June 2023 by Jessica Medina
Rude as hell
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June 2023 by Amber B.
Always make sure to make an appointment!! You will get in and out within 10-15minutes depending on your needs for the visit.
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May 2023 by Ricky Villines
I arrived 20 minutes prior to closing and checked in. Erica one of the workers waited inside and didn't come out until after 12 and kicked everyone out.
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January 2023 by Jose D.
Needed to get some blood work done this office was the closest one to me. Walked in no appointment check in was straight forward and easy was in and out in amazing time. Thank you so much
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December 2022 by Yuna Yang
I got a big bruise on my arm after a blood test.
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July 2022 by Alfredo G.
The 5 stars is for the phlebotomist that "ranthe show". This girl was awesome. She was the receptionist and blood draw person, she was fast, professional, pleasant, knowledgeable! Not to mention gentle. My 88 yrs old mother-in-law, Gregoria needed to give a lot of blood samples on July 14 and she had no complaints about her technique at all. Thanks again Erica.
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June 2022 by Barbie D.
I've never met people who was this rude at a Quest. After the way I was spoken to I couldn't do anything except stand up and walk out. Please go to any other Quest if you want to be treated like a human. Trust me please!
