Quest Diagnostics offers a range of lab testing services, including COVID-19 antibody testing by appointment, with specific restrictions for recent COVID-19 symptoms. The location is well-organized, clean, and conveniently situated in the Spectrum Market Place near Grand Ave. Patients can choose from services such as routine lab tests, drug screens (both DOT and non-DOT), pediatric specialty tests, glucose tolerance tests, and wellness programs. Online check-in and mobile scheduling make appointments easy and quick. The staff is generally friendly, helpful, and respectful, creating a comfortable environment for patients. Many visitors appreciate the cleanliness, spacious lobby, and well-lit facilities. Some reviews highlight exceptional staff members who go out of their way to ensure patients’ needs are met, offering patience, kindness, and empathy. However, a few reviews mention negative experiences with certain staff members who displayed a cold or unfriendly attitude and asked for payment at the time of procedure, which was unexpected. Overall, Quest Diagnostics is seen as a well-organized and accessible location for various lab testing needs.
I love Quest, super easy to make an app, quick online check-in, very clean, kind staff. I was treated with patience and empathy. Sorry I forgot this employee's name, nice young kid.
May 2024
The staff there are so nice and gentle. I never feel the needle go in and it certainly is pain free.
May 2024
Have visited location several times. Clean. Well lit. Pleasant staff. Spacious lobby. Convenient mobile scheduling and check in options.