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February 2024 by Hard Working M.
Wife bought 3 pounds of chicken thighs, brought it home, and the smell was like it's expired. I took it back to the store and got a refund from Alice in the front. Thanks Alice for the tip for shiny, healthy hair "10 in 1" . That beautiful smile will always bring folks back. I went in the back and asked for a manager to let them know to please stop selling the chicken thighs due to our experience to prevent anyone else from getting sick. I met Mark DeLaReal. He had them pulled right away. He added it may have been from juices running down to the chicken thighs I returned from where it may have been placed that caused the foul smell. I asked if they got any boneless chicken thighs with skin. I learned it was either or. To my surprise, Mark offered me the same weight in chicken thighs from a new batch and took out the bones for me for FREE. I told him I was not expecting anything and just wanted them to pull the expired chicken thighs off the line. He replied "Expect MORE". I was taken back by this. My experience with the people in this location have been nothing but good vibes. I hope the culture here always stays like this. People are so friendly here. Hard not to come back here instead even though Albertsons is closer. Thank you Mark De La Real!!! You need recognition for being such a great role model for the Stater Brothers Family. Glad you the boss!!!
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February 2024 by Lisa Y.
Love this new Stater Bros Market so much!! It's so Spaciously Charming and meticulously clean and organized. I was able to pick up some of my Favorite Tina's Microwave Burritos to soothe my Hangry Modes during the chilly season, and a new Aqua colored Funfetti Cupcake Frosting to match with Aquaman Season :0) One of my Favorite Surprises of the Experience was the Free Sushi Samples by the Exit!!! Thank You to the whole Stater Bros Team for keeping the shelves stocked with a Bougie Selection of Deliciously Satisfying Options and playfully encouraging us to dance outside our comfort zone with the Free Samples!!
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February 2024 by Joaquin L.
I went today to get groceries and something to eat, and Lynda in the freshly made section was the kindest person i have encountered. She gave me suggestions on my burrito and just kept a nice conversation overall. Her service was excellent and i will gladly be going back soon
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February 2024 by Deanna C.
Very racist and prejudice employee i dealt with this morning . Wouldn't let me use my form of payment to pay for my items . Although the young lady bagging items was so sweet and offered to pay for my things and agreed the cashier was racial profiling .
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January 2024 by J.V. K.
Love this store! Hector and Raiden went out of their way to make sure we found the items we were looking for. Great customer service!!!
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January 2024 by Cleotis D.
I love this location! It's one of Stater Bros best and I rarely go to any others since it opened even though there's 2-3 that are closer. Wagyu steaks at all times is pretty wild. The wide aisles and huge selection, as well as great prices, make it the best option around.
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December 2023 by Lena K.
This new location in Chino is so large. I remember driving by and wondering what was coming here. The store is clean and stocked! I love their selections of sushi. Of course I went during lunch hours on my work from home day so it was still early. So many aisles here and so much to buy. I did end up buying the egg salad sandwich in three cartons by the fruit/meat deli and it wasn't that good. It tasted fishy. And I'm a huge fan of egg salad sandwiches. The workers were really nice and great service. I'm looking forward to seeing this location thrive!
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December 2023 by Leticia L.
Visited a few days ago this new Stater Brother location and it's huge. Love that they have a great selection of items throughout the store and the walkways between aisles is very wide, which avoids bumping into other people's carts. They also offer self-checkout which makes the process much faster and convenient.
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November 2023 by Claudia V.
My daughter and I just found this brand new stater bro. In chino and we both fell in love with it. We love the layout and that it's only like 7 minutes away from home. We will be shopping here from now on.
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November 2023 by JD Dhun
My wife and I love this store. Always clean, well stocked and friendly staff. Our new go to market for meats.
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November 2023 by Kevin Quinn
Large size great selection a d good prices
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November 2023 by Vincent Gonzales
This is what all stores should look like. Now if they can keep it up.
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November 2023 by Christine Herrera
Store was clean, shelves were neat and cashier's were efficient and polite. Thank you Stater Bros.
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November 2023 by River Dreamin
It's probably the best market in the area! Amazing options.
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October 2023 by Lupe D.
Stater Bros. Markets - at The Preserve in Chino had ALL of the ingredients I needed to make a pot of Posole Rojo for dinner tonight!! Yes!!
