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September 2023 by Jesusa Carlos
I enjoyed working out there. The staffs were nice. Signed up for 3 months membership along with my son and daughter. I canceled my membership after 2 months but paid for 4 months until August 2023 (due to unforeseen circumstances). My children cancelled theirs too. Email communication was one way. There was no acknowledgement whatsoever. I wanted to go back but was put off by their unprofessionalism. I called the owner when I found out that my credit card was charged for August 2023. For the first time I received a confirmation email that the refund was pending. Today, 9/3:2023, I checked my credit card statement and I have two charges from 9Rounds again. What the !!!!. I disputed the charges and called my credit card company to change my card to avoid succeeding charges. What a nightmare!!!
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October 2022 by Rose Lamay
Great trainers and awesome workouts! Being able to show up at any time works great for busy schedules.
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September 2022 by Gaby H
I cancelled my membership due to a car accident and they still charged me twce and continue to try and charge me. Although I called and emailed. Very poor customer service. I'm not someone who likes leaving bad reviews but I just want to warn anyone to be careful if you want to get a membership here.
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August 2022 by Xuanxuan W.
After experience the worst customer service through the phone line. I went to the gym in person. The owner of the gym had very different attitude. He was polite and took care of the balance. I'm still waiting for the dispute, but I am satisfied with his service. The owner told me the customer on the phone is beyond his management.
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March 2022 by Lei_does_yt
I loved it. The owner is very nice. I loved it I burned so many calories! You should go to!
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January 2022 by Rita D.
Absolute worst facility I have ever been to. I called and cancelled my membership back in 2017. I called again in 2021 because I saw that I was still getting charges on my family card. Checked once more and to my surprise, I am still getting charged $69.00 every month for a membership I have not used in 5 years and I have cancelled multiple times. I am going to take further charges and action on this matter because I am so disappointed in this place. Absolutely unacceptable. So unprofessional and the biggest scammers. I do not recommend this facility at all.
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December 2021 by sofia montano
Love the type of workout, staff/trainer are all amazing. I highly recommend it!
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September 2021 by Brian E
I had an awesome workout there at 9 Round! Trainers really take the time to Coach you and help work on your form. The music is a huge thing for me as I enjoy listening to music while I train. Went in for the complimentary day pass and look forward to switching over to 9 round permanently.
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September 2021 by Alexis Tsui
9Round Chula Vista is an incredible workout experience. The owner Philam and all of his trainers are so dedicated and truly uplift every client from the moment they walk through the doors. It’s always a very clean looking gym and it’s been this way since I first became a member a couple years ago. They take a lot of pride to ensure each station is clean and ready to go for each client. I feel my best when I complete a workout at this gym. Not everyday someone can say they get trained by an Olympic athlete, but at this location you do! They want the best for their clients and the trainers are very knowledgeable and know how to push them to their limits to reach they fitness goals. I highly recommend this gym it’s simply the BEST! Your first workout is FREE! Come join the fun with us at 9Round Chula Vista!!
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July 2021 by Maria Joya
The vibe at the gym is awesome!!!!!! there is a different workout every day and Philam is an awesome trainer always making sure we have good form and a great workout. He is also very motivating which is so helpful when I am having a hard time. I have recommended 9round to friends and family. I am so happy that I found this gym!!!!!!!!!! Thank you Philam you Rock!!!!!!
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June 2021 by Donna Martin
Philam by far is the best part of my experience at 9round! His energy is one of someone who truly cares, educated in the field of fitness and the.......Personalized attention I needed to be motivated and finally consistent to reach my personal goals! And on that of that he actually LISTENS. But less NOT forget, I can do all of this within 30 mins. There was a time in my life when I spent up to 2 hours 6 days a week in the gym, hated it and still did not reach the result's I've achieved in 30 mins 5-6 days at week at 9Rounds plus...I Love being there! I'll be 55 years old on June 30th 2021 and I have never looked or felt better!!
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May 2021 by Jasmine M
I love how there are no set gym times, you can always pop up on your own time and get a great workout in, plus you get to punch bags and learn some boxing combos! You can also see how many calories you are burning on the screen and where your heart rate is at. Awesome trainers as well. We love Philam and Jojo!!!
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January 2021 by Chantal Oceguera
PhilAm and his trainers are the perfect team to help you reach your goals. The energy and family vibe along with a personable relationship gives members the encouragement and motivation to push for success. I love how they make sure they follow COVID guidelines by having disinfectant products in each station to ensure cleanliness and customer satisfaction as well as operating outside. Gives us an opportunity to soak in our beautiful Cali weather. They genuinely have our best interest in mind as their top priority. Start this year with great company and an awesome workout!
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October 2020 by Erin Davis
My home away from home, love this place!
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October 2020 by Manuel Apodaca
Started my second week and I love it! 30min workout will break a sweat for sure but it's so fun that I usually stay for a second round and make it a full 60mins... Highly recommend and first class IT'S FREE so come check it out!
