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April 2024 by Em B.
I've been coming to this store for quite sometime before and I was satisfied then with the owner's work. But recently it changes my high expectation on them since my awful experience last year. See I brought my watch to have a battery changed but stopped working in a two days, so I brought it back to him and said there were parts to be replaced and will cost $130.00 but I refused.. I brought my watch to another store and they were able to pinpoint what's wrong with it ..And I don't have to pay that much.. A month ago my cousin dropped by Accutime store to have a battery changed but the owner was on vacation in the Philippines and the owner's brother was in charged that time and installed the battery but the watch stopped working in a day. So my cousin waited till the owner will come back because he has more knowledge than his brother.. I called in to make sure that the owner is already back at work , then my cousin came to the store to complain that the watch battery stopped working in a day but the owner's brother lied of doing the work. To my cousin's dismay, the owner did not correct his brother's dishonesty. I'm so ashamed to recommend this store as they were untrustworthy. I'm giving them one star as there is no zero rating
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January 2024 by Bob Usa
Over the years I have been visiting this place several times, but after last week, when they charged me $40 (forty) to remove three links from a watch bracelet, I am never coming back.I do not recommend this place to anyone.
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August 2023 by Ralph Gomez
These guys are true artists, gentlemen, and a joy to visit. Reminds me of the respectability of the 1960's, when people were genuine, friendly, and did not have lock there bikes. I had a band change n my watch. Price $20, I gave him $10 and said I had to go to ATM. He told me "its ok, you can pay me later".! Imagine that! Who does that nowdays!!! I always leave there feeling a true sense of serenity and peace.?
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July 2023 by Rebecca Barbo
Tiny shop, wonderful service. He took links out of my watch band and only charged $5! A 2 minute wait. Amazing service and very inexpensive.
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June 2023 by Sarah Primacio
I have been coming to this business for years to replace batteries for my watch and my parents watch. Last year the prongs on my ring needed to be replaced and the owner's brother repaired it. Today I brought it in because the prongs broke again and the owner's brother denied ever working on my ring. I told him I brought it there last year and he denied working on it. I told him then you're calling me a liar and I did bring it here. He was going to charge me $80 to repair three prongs and I told him he originally charged me $85 for four prongs. I asked for a discount but again he said he never worked on my ring. I'm no longer going to this business although the owner was always pleasant to work with. On my way home I thought maybe I don't want his brother working on my ring because he probably used cheap gold and that's why it broke again. I had the ring for over 30 years.I will take my business elsewhere and will no longer refer them.
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June 2023 by Jason B.
SHOP LOCAL! Finding a trusted repair shop to bring 1 gift from my mother and 1 from my grandfather isn't easy. Will they lose my watches? Will they break them? Will they get scratched? A million worries went through my head. But WHY?There are plenty of big box jewelers and others who offer repair services. Plenty of known names who advertise quality work. Often, people think the big name is the cheapest. NOPE!Not only was Accutime affordable, they are friendly and fast also. They took good care of both watches AND got the job done to fix them. Thank you for the quality work. I know where I'll be going when I need help again.
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June 2023 by Sarah P.
I have been using for years to repair / replace watch batteries for me and my family. Last year I needed my prongs on my ring replaced on a ring that I've had over 30 years. The owner's brother repair the prongs. Today I took it back because of the prongs broke again. The owner's brother denied ever working on my ring, basically calling me a liar. He also wanted to charge me more than I paid to replace four prongs. I thought to myself maybe I shouldn't let him do the work again because it didn't their last very long.I will no longer use this business because of the jewelry service I received, but the service for watch repair was always great.
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May 2023 by Delrosario A.
Very professional watch repair and outstanding customer services.I had my watch battery replaced two months ago and the price is almost 50% cheaper than the othe watch repair store.
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March 2023 by Theo B
Great watch service and lots to buy
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March 2023 by Victor S.
Been going there for 30 years and I don't think they have raised their prices. And the service is excellent and friendly.
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January 2023 by elizabeth p.
Robert was awesome overall. Turn around time, work and cost. Thank you we will be back.
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January 2023 by James Eldo H.
I have been sending my watches to Jun to repair. This worked fine for a while but then would just keep my watches and not repair or return them. Last time I talked to him and his brother, Robert, they told me they would send the watches and that I would receive them by Jan. 4th, 2023. I demanded that he send them whether they are fixed or not by that time and he promised that he would. He never sent them and his brother says he can't find my watches or the tracking number for them being sent to me. At one point Jun told me that his brother, who passed away, had actually been the one repairing most of the watches. The watches are valuable items and family heirlooms. His brother, Robert, not told me Jun is in Philippines and if he calls him he will pay tracking rates which are too expensive.Do not do business with these gentlemen. They will keep you merchandise.Jim Hartz in Georgia
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December 2022 by Edgar Alonzo
Best place to take your watch for repair and battery replacement. The price is the lowest in all Chula Vista. He also buffs and cleans your watch. I've tried many places near where I live and nothing compares to Accutime. The 2 gentlemen are very nice and explain things about the watch. I only go here and I very highly recommend this place.
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August 2022 by Paul S.
Always take my watches here. Pretty fair. But boss guy can be pretty rude, so as long as you're not in a bad mood.
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August 2022 by April C.
This place is the best. I have been taking my watches in for years and always get friendly and prompt service. Their pricing is amazing and the work is excellent. Would and do recommend to anyone. They are great!
