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March 2024 by Nanette Morales
It was my first time there and there were alot of patients still waiting to be seen. I forgot my phone so the staff helped me with registration. Even though it was close to closing, I was still able to have been seen. The PA,Shawn was very professional and kind. I will be utilizing your services again. Thank you
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March 2024 by Sherri Navedo
My mom was seen mid week and a time was set up yet when she got there she was not seen for 3 hours. She was given an appointment by the doctor to be re- seen, but when we called to verify we were told there are no appointments and we could come in and wait. I asked about people that come in and are seen before people that are waiting and was told she did not know what I was referring to. I will never bring anyone there ever again. If you are reading this do not go here.
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March 2024 by Kim Melendez
The wait time on Friday was an hour, it the overall experience was great!! The Dr, was amazing, friendly and quick not rushed but got the job done.
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February 2024 by brittany nickels
8:55am sign in for 9:40 “time slot” (not appointment). Did all the registering online to get in and out quickly and showed up early. Was told there are 2 people ahead of me. Waited a hour and half in the parking lot because the waiting room is my worst nightmare.Got a text saying I missed my “appointment”. Went to front desk to ask about my status. “Idk why it sent you that text.” She informs me there are now 3 people ahead of me. I ask how that happened and she apologizes and says “it’s been a crazy morning”. Okay.Back to waiting in the car.Then they sent a text requesting me to fill out registration form again. 3rd times a charm I guess. They call me to explain their system deleted all my info so I need to fill that out asap. Ooookay.They call me again to ask about insurance which I don’t have as stated on the registration form. They ask me to come in and pay $149 to see the doctor. Fine.They ask to wait in the waiting room because I will be called in “soon”.10:45am I’m finally called in for all the fun questions. More waiting but at last I am in the exam room… listening thru the door to the nurses chit chatting about their issues with their previous jobs.11:15am I am seen by a physician!!! I take about 5 min of her time and my script is written and I am out the door by 11:20.Why is it always like this at urgent cares? Where is the sense of urgency???
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February 2024 by Jose Hernandez
The provider and staff were great! ? everyone did amazing. The only thing is the wait time. Honestly though I would wait as long as needed just because the staff and provider were amazing!
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February 2024 by Sally Schott
This place is a joke, not to mention the rude front desk staff .
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February 2024 by Elydia Almagro
The staff is very helpful and knowledgeable. I recommend it very highly!
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February 2024 by Davina Keddo
Put in my documents at 7 AM for their 9:30 slot. Arrived early. They just called us back now 12:06.
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February 2024 by oliver racuya
Front office staff, X-ray tech and doctor were all friendly and professional. Overall pleasant visit.
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February 2024 by Mary Wadsworth
Friendly and professional staff and wait was reasonable.
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February 2024 by James
Easy peazy, efficient care. Great location, professional staff for expedient solutions!
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February 2024 by Carlos Diaz
They claim to open at 8AM, but in reality customers may need to wait over an hour for staff to be ready to assist them. For example, when my daughter arrived at 8AM when they state they open, she did not receive service until 9:15AM. I understand needing a brief period to get organized in the morning. However, the discrepancy between the advertised opening time and when staff are actually prepared to serve customers is too large. This morning, my daughter unfortunately ended up being late for school while waiting for over an hour past the listed open time. Going forward, I would suggest either adjusting the posted opening hours to more accurately reflect when customers can realistically expect service, or ensuring staff has someone available right at 8AM who is ready to greet and help visitors.
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February 2024 by Regina Freeman
Excellent doctor who cared about my health
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February 2024 by DMoney Glenn
The staff was very nice and helpful.
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January 2024 by toni simon
The wait was great,the facility was clean and the PA was awesome!