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November 2023 by Patrick D.
Great place for tires and oil changes. They have always been helpful and friendly every time I've gone there. I highly recommend them.
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November 2023 by Brianna B.
Did a walk in to this location looking for a service on my Honda Civic. Have to start this off by saying I'm a woman and I brought along my boyfriend in hopes that I would be treated normally. The man at the front asked what I needed done and I relayed the service code to which the man at the front desk said, "I don't know what that means, Do YOU know what that means?" And I stated what I thought it to be as it was fairly standard, "Oil change, tire rotation, and air filter change". To which they responded, "Okay." After this reaction I was super concerned about leaving my car to someone who just told me they don't know what the service means. I understand that he was not the mechanic but the rude deamenor was uncomfortable and unnecessary. Even my boyfriend who didn't speak was taken aback. I desperately needed an oil change though, so I left it there to be looked at. They called me quoting me to fix the brakes, the struts, and the oil change. The man who helped me earlier was explaining that the brakes and struts were really in need of service so I requested photos and they refused to send photos. I understand if they're not able to, but if it's urgent I'd like to see the problem. I also wanted to see since I did not really trust that the issue was as dire as they stated. Due to the expensive price of fixing ($1000+) these I refused the other services and only did the oil change. It was $90. Overall I was grateful I only had to spend $90 after being scared into thinking I would need to pay much more. If you care to know more details, I had my car looked at shortly after by another technician at another shop who thoroughly explained the issues with my struts and brakes. There was an issue with one side which made it seem urgent but in reality it did not need to be dealt with immediately like I was led to believe. I know American Tire Depot was looking out for my best interest by letting me know about the issue, but the phone call I had with the same man from the front desk urging me to get them fixed with no way of thoroughly explaining the issue was stressful. All in all, I will not be going back but it was not the worst experience ever. They know their stuff but it comes at a bit of a high price.
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October 2023 by Carolina M.
This place I was not clear on how they wanted me to order or pay for the tired. This was a Sunday conversation with their warehouse being closed. I asked if they needed a deposit or information to get the tire to their store for us to pick up. He said nothing additional was needed, that we simply needed to come in and pay to pick up. Come Monday afternoon, the tire is at the warehouse, the warehouse is closed, and we would have to wait until tomorrow. They then said that they couldn't transfer it until we were there in person - which he failed to tell me on Sunday. Now it's Monday at 4:30, no tire, no car, and another day lost. Very unprofessional and an inconvenience not remedied.
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October 2023 by Jake F.
Came here this morning 10/14/2023 to get a slow leak in one of my tires looked at, turned out I had a nail in it. They fixed no questions asked! While I was there I inquired about some tires for my QX56 with a gentleman named Arturo. This guy not only took care of my slow leak but he also gave me the best deal on the market for a brand new set of tires. After replacing my tires Arturo informed me that my car sounded weird when they started it and asked if he could take a look at my Battery, he showed me that my Battery wasn't holding a standard 12V on the charger and gave me an incredible deal on a brand new FVP Platinum.So with all that being said, I have one more thing to say and that's Thank you to Arturo and the American Tire Depot for truly taking care of me and my Vehicle's!Highly recommend asking for Arturo if you have any Vehicle issues, this guy is a no nonsense type of guy that gets straight to the point and gives you his best price possible!Photo 1 of 1
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October 2023 by Martha S.
This place is a joke! At least the one in Chula Vista. I called a day before asking if they could do an alignment they told me yes and to bring the car whenever. I go the next day at 8 am they took my keys and the guy at the front desk said to give him 1 -1.5 hrs. I came back at 9:20 am and my car is outside, I'm thinking they are done... nope! He sees me and immediately rushed to get my keys and tells me the car will be ready in 20 min. I was like no because I had things to do, he gets all butt hurt and blames and saying he told me 1.5 hrs ( which I did give them about that time) then proceed to lecture me that " these things" don't take 10 min bla bla bla and that I didn't him enough time? WTF I left the car 1.20 hrs ago as instructed and I get that shit happens but no apology or explanation? Straight up blaming ME?? Yeah nope and never again.
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October 2023 by Marie S.
Friendly, effective and gave us pricing options. So glad they were open on a Sunday! We showed up when they opened, went to get breakfast and they were done shortly after.
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September 2023 by Mark Mojica
Be careful coming here. I felt a little sketch coming here because I got a quote that seemed very unbelievable. I’m assuming they were trying to sell me some old stock tires. The guy at the front Art is very pushy and wanted to sell me a set of tires I wasn’t considering. I even did further research on the tires he recommended & called other shops & they stated they weren’t that great of a tire. So beware & do your research.
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September 2023 by susan f.
I called American Tire Depot and ask if they have the tires I needed and he gave me a very reasonable quote, so I decided to get all 4 tires. I saved $400! Art was very nice and professional, they got it done in less than an hour. I will recommend this to my family and friends .
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September 2023 by c cameron
Thank you Roberto for helping me out. I got the alignment I needed, and bought 2 tires at a good price from you. I am from the east coast and visiting family in Chula Vista. The car I left here and being used by my stepdaughter needed the services of this place. This establishment is professional and budget friendly in all aspects for what it does....Thank You Again
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September 2023 by Electric Lee
When one of my work trucks had a tire leak in the area, Art was quick to respond and help my Tech get his van back on the road. Very grateful to Art and American Tire Depot for their service to get my small business back on the road. Cheers!!!
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August 2023 by Rick Bone
Found this tire shop last minute and I am not disappointed. Art took care of me with a quote and was able to give me a great deal on a set of 4 tires, installed. I was in and out in 30 minutes. Excellent service. Fyi: there is indoor seating and drink vending machine for the hot days. Great find!
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August 2023 by Allan Mendez
This place is top notch service, complimented with honestly, integrity, and service that you can trust. My main man Tony really helped me and my family out, all with realistic recommendations, and up to date info on my service and car. The time was MINIMAL wait compared to others and the best part… OPEN ON SUNDAY!!
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July 2023 by Maria T.
Amazing, fast quick and easy. Couldn't believe what I had, luckily they assisted me fadt.
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July 2023 by Normal TeslaGuy
John and Tony saved my day. Open on Sundays they came to my rescue. Made sure they had my size in stock. Super friendly and responsive. Had me in and out super quick and my day was saved. Could have easily sold me an expensive tire as I was stranded but John patched me all up and had me on my way. Highly recommend this place and will definitely be back when I need new tires.
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July 2023 by Ali C.
Open on Sunday. Great service. Made sure they could help me before I towed the car in. Had me in and out in less than 20 minutes. Saved my weekend. Tony and John provided amazing service and I highly recommend this spotLakers22
