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November 2023 by Phoebe Q
Thanks so much to David for his help!! I have not upgraded my phone in YEARS so I came in not really knowing what I wanted or what exactly I was looking for….so I really appreciate his help. He explained to me the options best for me and overall gave me a very quick and smooth sailing experience.Love the overall service from this place, if you’re looking to upgrade— talk to David!!!
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November 2023 by Anel Delgado
I just want to start by saying, Kuddos to David for assisting me while I was in the area. Not only did he do an amazing job by explaining different plan options, he convince me to change provider. I left very pleased with his customer service skills!! Thanks David I left 1 happy customers
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November 2023 by Maury ucmedia
I showed up to upgrade my phone and i was helped put by JAY he was very helpful he answered everyone of my questions also let me know how to protect my passwords because I let him know that i was always getting hacked with my samsung. I am greatly appreciative with the help he has given me and also helped me transfer all of my information he went above and beyond amazing customer service… i really like the chemistry he had with his manager was an amazing time at this location
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November 2023 by Geo Vergara
I just got to say that this guys are awesome, I came with an issue on my old phone and the manager Jorge was great , he explained the benefits and new gadgets on the new phone, he was able to transfer all the information on my wife’s phone and got me sign up with aarp for for discounts. Thank you for your great service.
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November 2023 by Miguel Angel
Best customer service I’ve ever experienced! Jesus is the sweetest person we’ve met. My wife and I left the store very happy and with 1 new device for her
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November 2023 by IbbelNaomi B.
Jay helped me find the perfect phone for me and he was a great help when it came to the lengthy process of setting up my new phone. thank you for your help Jay! greatly appreciated!!
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November 2023 by Annabelle
Honestly, I’m from out of town. I came here to purchase a phone as a gift for my daughter and also deal with a slight issue on my phone line. I was helped by “Jay”. Rudest customer service experience ever. I’m very disappointed. I left and went across the street for better service.
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September 2023 by Pablo Sanchez
Came into the AT&T store for assistance with making a claim on my lost cel phone. David Jerez and his coworkers went above and beyond my expectations helping me get a replacement. 5 starts to a great staff ?? Very gratefulclient.
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September 2023 by Glenn Rasmussen
Great experience……David and Jorge took the time to explain everything I needed to know. I highly recommend this ATT store over the others I have been to…??
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August 2023 by Roxy Rodriguez
Jorge is very friendly and helpful. Very satisfied. I always come to this store for my upgrades.
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June 2023 by Cozy Youth
Came with a problem regarding my bill amount and some other things that the corporate store wouldn’t even budge at. Pietro is the man. He took his time to understand what my concern was about att as a whole and he took care of me and the fam. Got us a new line for only 15$ a month and on top of that lowered my bill by 70$ freaking dollars. Thank you once again pietro!!!
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June 2023 by Keith Olimski
Jorge is the best.Ditched Verizon for lack of technical and general customer service. everybody should
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June 2023 by Melissa G.
If I could give them zero stars I would. They are either super shady here or flat out incompetent. I can't call which it is but either way I do not recommend this store. Even after pulling the order up on my phone that stated "ready for pick up" WITH the live agent also vouching for me and adding that in the system the order is not cancelled and is in fact showing as ready for pick up.. the employee, without even attempting to look legit and pull up the account or show me where or how the order has been cancelled, just shrugged his shoulders and stated that he was part time and didn't even have an AT&T shirt on so he didn't know. He continued to state that his supervisor would be in in the morning and that he didn't know anything else only that my order was cancelled.. He wouldn't even answer when I asked him how he knew the order was cancelled if he didn't even attempt to look it up or see my ID and order number. He then threatened to call the police on me. I was sitting in my car in the parking lot when he came outside and when he walked by he told me to "fuck off". I made an appointment online to pick this order up at a different store for the following day only to wake up to an email from AT&T stating that my order was cancelled at 6:30 am...so these people, after lying flat out and telling me that my order was cancelled and they could not give me the phones I tried to pick up for the last 3 days in an row, actually went in and cancelled my order first thing in the morning. So they are not only useless,shady,and unprofessional with absolutely no integrity, but also vindictive. Cancelling it first thing before it was due to be cancelled knowing that I just wanted to pick them up and the last thing I wanted was for them to cancel this order.... Do yourself a favor and just AVOID THIS LOCATION at all costs.
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May 2023 by Roberto Nava
Yonic the store manager was very professional and knowledgeable, I was having problems with my cellphone and, he fixed it on a flash, also he presented to me other upgrades to my service from ATT.
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January 2023 by Haley Toon
Jorge was amazing.Unfortunately I originally went to an AT&T store down the road to unlock my phone and wasn’t given further instructions, so after being told my phone would unlock on its own after 48 hours I sat without a phone for two days until I went into this other store across the street and was given detailed instructions on what to do to get my phone working again, even with a new carrier since I’m moving out of the country.Awesome, relaxed, non-salesman-ey personality where I could comfortably get something important taken care of. So glad I found Jorge, thank you so much!
