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November 2023 by Crystal D.
I came today early this morning when they opened. I am a mom of a small infant, so I wanted to be in and out as quickly as possible. Black Friday sale: They were having their sale of buy three get three free, there was also a discount for the people who came before noon. Shortly after I got home, I realized that I wasn't discounted on one of the items so there for messed up the entire sale on my receipt. I had a feeling I over paid. I called the store and asked if I came the next day, if they would honor the discount since I cannot make it back to the store today because I have small children. I was told over the phone that there was no guarantee that they would honor the discount because the Black Friday sale Would have ended. So I made time to come back tonight, on Black Friday, when everyone else is out with my small infant. When I entered the store, I was greeted, I also explained what had happened earlier. I was told that I had to wait in the line if I wanted my receipt fixed with my discount. I told her that the mistake was made by the store and I shouldn't have to wait in the long line with my small child. She just said I'm sorry. My small infant screamed the entire time when I was in the long black Friday line. People were starring and very rude as my child screamed and screamed. When I finally got to the front of the line to the register they apologized and tried to fix my receipt. As I was heading out of the door. I realized that they didn't give me the full discount again!! I went back to the register and showed them, and they said that extra discount was for people who came before noon! I had to explain to them I did come before noon! I'm just here now, because I didn't get the other discount! It took three transactions, three people, a screaming, baby, waiting in line, for them to give me my before noon discount and black Friday discount. Unbelievable service! I will not be returning to this location. I was embarrassed. Basic math is not their strong suit. The employees even made a remarks like: "Oh, she (my infant) needs a nap." They made me wait in a really long line for a mistake they made TWICE.
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October 2023 by Christina Wieberg
Love all the different smells, just found this one called Firefly I think that’s what it’s called,has a lot of sunflowers on the bottle.
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July 2023 by J T
This place is lead by crooks. They don't honor advertised in-store pricing as it appears on the shelves. They are either to crooked or too stupid to understand that this is illegal.
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June 2022 by Luz Mendoza
Todo está fabuloso me enamoré de todo
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June 2022 by Anthony F.
Recently visited this location this past Saturday for their huge annual sale they have going on. All the ladies were very helpful and kind as always when I go to that store and I was able to get everything i went for plus I paid a way less because of the sale.
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March 2022 by Melissa C.
Great customer service I explained what scents I like and the lady up front did amazing in showing me all the right candles . Their candles are the only brand that make my whole house smell so good !
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October 2021 by Gina “Gigi” Zaragosa
I always enjoy going into the store it's always clean and work on the staff is really nice there are sanitizing before people go in which is really great.
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September 2021 by Alexis Martinez
Everything’s so perfect here, good prices for good quality ?
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July 2021 by Nadia P.
yes, every bath and body looks like the girls from the Home Edit worked on it; however, this store has the friendliest, most helpful staff ever!!! I know people on retail tend to be cool, but I have seriously never had a bad experience in this store- and yes, I've experience rudeness in many others. It is safe to say that this is my favorite bath and body works to come to, and when I need to make purchases, I will definitely come here again.
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June 2021 by Cynthia G.
This is the best bath and body works in the land. The employees are absolutely amazing and extra thanks for all of Ashley's help. Everytime I come in she always is so happy and helpful, really everyone is. The products smell amazing and the deals they always have always got me coming back in. Thank you to this stores employees!!!! You all keep the store so beautiful and it gets busy but these employees are always running back and forth making sure everyone is taken care of. Again extra thanks to Ashley. Keep up the great work.
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May 2021 by Tiarra Mack
Their aromatherapy section is the best. I love the stress relief
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May 2021 by Anony Mous
My go to store friendly and helpful staff and there's never a long wait .
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May 2021 by Lili Westphal
Big sale
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March 2021 by Gina Zaragosa
I always enjoy going into the store it's always clean and work on the staff is really nice there are sanitizing before people go in which is really great.
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March 2021 by Doris Berner
Was very disappointed with the fact that they didnt have my favorite fragrance, island margarita foam soap.Through no fault of the friendly girls working .