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December 2023 by Maria Wack
We were looking for a stylist who knows how to precision cut, not just blow dry and curl hair. If I don't style my hair after washing, a clean cut still makes it look presentable, and lovely. Yangja cuts hair with expertise only gained from experience, impeccable training, and talent. We usually make two appointments, one for my mother, and one for me. We have gone to Yangja for a couple of years, and she manages to make both our hair look great, and different. We are so grateful to have found her!
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November 2022 by La B.
I truly had a great experience with Yangja during my visit with her for the first time. At the end of my appointment, I paid all my outstanding balance that she provided on the invoice. It also included tip. We parted ways on such a pleasant note. It was not until after I left her salon did I find out about her unethical practice of managing her business. Later on in the day she sent me a text message that she forgot to include the treatment of $50 on my payment. And she asked if I can transfer the money through Venmo. I asked her if I can see the list of services she charged me while I was at the salon to clarify any misunderstanding. I was willing to pay any outstanding balance. She texted me the list of services I received, which in fact included the treatment and the total amount equalled the full balance that I paid for at her salon. Yangja, asking for an additional $50 raised my concern. She became more demanding with requesting for an online payment. I was feeling harassed at that point and informed her that I would be addressing this problem with management and Better Business Bureau for resolution. The last text message she sent, she accused me of not paying what I purchased and that she will report me to the police. I stopped my communication with her because I was genuinely shocked by her attitude and unprofessional behavior towards her client. My rating for her reflects her overall behavior in failing to deliver quality customer satisfaction and the lack of ethical values in operating her business.
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November 2022 by Cora-lee S.
Love love love my new haircut. My hair was very damaged , but now it's light and it feels amazing. I highly recommend and will be coming back for sure. After trying different places , I have finally found someone that listens to what I want and need and I couldn't be happier
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October 2022 by Alena M.
Thank you ! After a bad experience I had at another salon a couple weeks ago , Yangja completely transformed my hair . I will definitely be going back to her :)
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September 2022 by Sacha H.
Finally found a stylist who won't color my graying medium brown hair ink black! Yangja listened to the issue I had with always getting my hair colored too dark and also made a recommendation to clean up my shapeless hair style. I left with a natural looking (not too dark) shade and a fresh haircut that was flattering. If you are looking for a hairstylist who is honest (she will make smart recommendations for you) and kind, she fits the bill!
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August 2022 by Jelyn R.
I got Japanese straightening treatment done and came out perfect. My hair is like silk now and feels/looks so healthy. I definitely recommend Yangja. She's great and knows what she's doin. Thanks Yangja!
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August 2022 by Ranielle T.
Got my Japanese straight if with Yangja, and it worked out so great! I came in with bleach ends and she told I couldn't get that part done because it would break my hair. Yangja offered to do the top only and keep the integrity of my hair as best as possible. It came out Great! After the three day wash, the part that was straightened was nice and straight with just blow drying! My hair is frizzy with some curls and thick! She worked through it and my hair needs little maintenance now. I've gotten so many keratin treatments so the ends of my hair isn't too frizzy and it worked out okay.
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August 2022 by Genie M.
Called for a haircut and she accommodated me for a next day appointment. I felt heard and she did what I asked for. Would definitely come back when I'm in town and need of a great customer service.
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June 2022 by Farhana S.
Me & my daughter both had haircut from Yangja a while back. Absolutely loved it. She took her time & was detailed to make us look perfect. Thank you . Recommend 100%.
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June 2022 by Michelle P.
Very rude and does not know how to cut hair nor talk to clients. Left my hair very choppy and uneven. Cut way more than I told her to. Had to go to someone else to fix her mess. Her attitude made the experience worse by making rude comments about my hair. Went to her because of reviews, but wish I would have paid more attention to the 1 star reviews as those are more believable than her 5 star. Would definitely not recommend her.
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May 2022 by Maki A.
Great job on the hair treatment. I am very satisfied and will definitely be returning back for more hair treatments. I will say that it's not cheap, but it is definitely worth the price. Shop is nice and clean. Parking is easily accessible as the salon is located at the Otay Ranch Town Center.
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May 2022 by Happy N.
Me and my mom haven't done our hair for years!!! We were so scared to go to a different stylist and get our hair done. We are so glad that we found her on Yelp. My mom got a nice haircut and color and i got an awesome haircut and Japanese straightening. Let me tell you! She did an amazing job! We trusted her with our hair and ended up having a good result. She is such a nice lady. We definitely recommend and will come back!
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April 2022 by Leilani R.
Great job on the Japanese hair straightening! And she recommended good products to maintain the straightening treatments.
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April 2022 by Nasui B.
After having a hard n long time to look for a hair stylist, I finally found a ONE here@BB Salon!! she is a great artist, i love my bob short n coloring. I feel she naturally knows how you want n what's good on you, with minimum explaination. love how she is, and service. I'll definitely go back to her for my 4th visit n for long time for sure!!
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February 2022 by Nix R.
She did a good job on my hair, was going for a trim but she recommended to chop more cause of the damage, i'm fine with that cause she's the expert. Giving 2 stars bec of her attitude. She kept mocking my hair and was a little bit rude. I understand I was late because I got lost in my maps but she wouldnt stop giving me the attititude.
