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April 2023 by Tony R.
no calls, no fast answers, keep you guessing, pricing also is never set. they say one price and finally its 4 time higher. not recommended
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December 2022 by Luis Ruvalcaba
Act like they are they to help you then when they find out they can’t make money off them they just throw you to the side I was promised a family type environment yet when I faced complications rocio said there was nothing they could do for me. Really a fake environmenthorrible customer service from Rocio whatever you do don’t trust anything they say they told me they could atleast set up a payment plan but then said they don’t offer that there basically a slap in the face horrible horrible service 0 stars if I could
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June 2021 by Binh Phung
Hector and the team at Bonilla Accounting have always been helpful and provided great honest service especially with Hector's expertise and knowledge. The reason I keep coming back is more than just the business, it's the interaction and relationship. They genuinely care and treat you like family. These types of experiences are very few and far between.
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June 2021 by Sarah P
First time using Bonilla Accounting and could not be more pleased. Hector and crew were very responsive to my questions, assisted me with details they needed to complete my return and I will definitely use them again.
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June 2021 by David Castillo
Thank you so much, I really appreciate your service and patience with me as I called you every week to follow up. You always provide me with the best return possible and for that I am grateful.
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May 2021 by Claudia P.
I was recommended by a dear friend of mine to have Hector Bonilla prepare my taxes. It's quite scary to try a new person and when it comes to the IRS it's even scarier. The whole staff was wonderful!!! Ernesto took my information and was so efficient and respectful. I got to sit and talk to Mr.Bonilla and the minute I sat down I felt at ease. He prepared my taxes and he also did my daughters too. I'm so grateful I found an honest and someone with so much experience to do my taxes. I will be recommending Mr. Bonilla to all my family, friends and coworkers. Excellent customer service!!!! Thank you!!!!
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May 2021 by Jesus O. Lopez Alvarez
He needs to update and adapt his business scheme or else he will succumb to the online amicable plethora of online options. Poor customer service, misses deadlines, runaround, doesn't return calls. First time customer most likely the last .
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May 2020 by Fausto Cruz
Have been going there 3 years in a row and I do get a good refund but I also work hard for that money and I also have 5 kids but it seems to me every year I made more my fees would go up I think $535 to file my taxes this year was too much I dont even own a house to file the long application. I'm very disappointed. I'm sorry to say but you guys lost a client here.wish you guys the best.
