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June 2024 by Leslie Medina
it is already open!! very good service and they have many promos
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June 2024 by linda tabor
Saturday later afternoon
Alynn was very helpful and knowledgeable. Explained some items I wasn't aware of. I will going back to her store
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June 2024 by laura Bravo
Only one person servicing! More than 30 min wait
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June 2024 by Humberto Del callejo
Aylin was really good help , and I am living the store really satisfied and place ,
Thank you ?
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April 2024 by Alejandra
Please update your store hours. Very inconvenient to go there when you are supposed to be open and you are closed.
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April 2024 by Rey dakool
Purchased a phone and wanted to process a return because I no longer need it. They ended up charging me a set up fee and a restocking, for $70. That is overpriced and I was not happy with the service. The person who assisted me was not knowledgeable and asked me to come back so he could call someone else to tell him how to process a return. When I first entered the store he offered me an iPhone 11 for $100 as I was walking out I saw a posted offer of the same phone for $19.99. They also kept a charge for a phone activation and would not give me a SIM card to plug into the phone that I had. I ended up calling Boost mobile customer services direct to see if they could help.
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March 2024 by Rey d.
I recently purchased a phone but no longer needed it and wanted to return it. However, I was dissatisfied with the service I received. The staff member who assisted me lacked knowledge and had to call someone else for guidance on processing the return. Additionally, I was initially offered an iPhone 11 for $100, but later saw a posted offer for the same phone at $19.99. Furthermore, I was charged a setup fee, restocking fee, and phone activation fee, which totaled $130. Despite this, they refused to provide me with a SIM card for the phone I had purchased. Ultimately, I had to contact Boost Mobile customer service directly for assistance.
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September 2023 by James Harris
never answers the phone, and doesn't even have a voice mail set up in 2023?
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May 2023 by John Clancy
They have good customer service which is hard to find!
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February 2023 by Nichole M.T. (Icequeen)
If I could give 0 ...I would. This Boost Mobile has the worst customer service I've ever witnessed in my life, not to mention subpar service as a phone provider but zero customer service skills. The management really needs to train their people.
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January 2023 by Michael Washington
Oscar is always a help and makes the boost experience nice.
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November 2022 by Cali 619
I would recommend this location if your looking for great service. Especially if your lucky enough to get help by Paola. She is extremely knowledgeable and efficient. She was able to answer all my questions and was very patient with me. She transferred two phone numbers from another provider and got both my new iphones set up in no time. Thanks again Paola!
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November 2022 by Mike Wash
The best Boost in San Diego. Always helpful and informing of specials.
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August 2022 by Danielle Rivers
There liers I went all the way over there an he said we are closed I said you close at 7:00 it shows right on line and I showed him he said oh no not on the weekdays we close at 6:00 remind you it was 6:30 already he just didn't want to work bad business no customer service at all
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July 2022 by Pedro Rodriguez
It was an excellent experience and a very special treatment from the worker. Karina l ...we would like to hire people with that profile with such good treatment towards clients. Wishing you a good day, thank you.
