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January 2024 by Isabel Ortuno
Great one on one customer service. This is a way bank should always be.
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December 2023 by CHRISTINA
Great staff, friendly service and they really want to help their consumers make the best financial decisions.
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December 2023 by Francis Nevarez
I’ve been in a the Cabrillo CU family since 2003 and never had any problems! Paid a car thru them, enjoyed the skip a month on car payment specially in December!, I highly recommend them!
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November 2023 by No Lie
Called at 11:30am, supposedly 7th in queue. Was on the phone for 5 hours before giving up. How long does dealing with 7 calls take? I won't have to deal with them for much longer; I will be moving to another bank very soon.
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November 2023 by Simon Bonilla
You are treated as family. Close knit community. Easily accesible. User friendly service.
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October 2023 by Eddie R
Chula Vista Branch is always welcoming and providing great costumer service. I have 3 car loans and my HELOC with them. The majority of my coworkers bank at Cabrillo CU. I will recommend Cabrillo, always. Sent plenty of coworkers there.
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September 2023 by Patrick Estrada
The customer service is so helpful and respectful. They answered me with my questions right away and helped me with how to financially benefit my family and myself. Thank you so much Cabrillo! You all are a true blessing ?
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August 2023 by Joel Ivan M.
I can't recommend them enough, Pierina Rydalch has always been knowledgeable, patient and professional. Applying for loans is always easy, fluid and painless. Thank you for all your help!
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August 2023 by emtrat
Been with this Credit Union since I was 14 mow I'm in my 40's, the staff has changed but the friendliness of the staff has not. Always courteous and polite. They can help you answer your questions and take the time to find out if they don't have the answers right away.
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July 2023 by Victor Rocha
I haven't been able to obtain a new card because their debit card machine has been down all week and their next nearest branch is far away. Also, their app needs more features like "add travel notification" instead of having to call.
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July 2023 by Teresa Quintero
Clean and great service! Plus water or fresh coffee.
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July 2023 by Christopher Wichhart
Amazing service all the time I come in!
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June 2023 by Jorge Roji
Every time I visit I am greeted with a smile
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February 2023 by Anna S.
I recently walked in to apply for a Debt Consolidation Loan. I was assisted by Jordan. From the start she was kind & very friendly She answered all my questions with extreme patience. She made the process so quick & easy. Any questions I had, she was on it. She took the time to explain the entire process to me step by step. Before I knew it I was done & on my way home. I returned the next day for another reason & she asked me if I had a few minutes to sign my papers, so I could have the money deposited today. Like I said, she was on top of everything. You need more employees like her. She is AWESOME! Thanks for all your help Jordan
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January 2023 by Michele F.
My experience with Cabrillo Cu Cv has always been wonderful except the last time applied for a loan was horrible. But this time was Awesome and professional " SHANTEL " She knows what she is doing I recommend go see her @ the Est H st location YOu won't regret it !!! Thank you again Shantel
