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June 2023 by Criss came and play with me.
All very well. Today everything is 50 percent off
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December 2022 by R Micks
Great prices and very helpful staff. I wish they would get away from the random yelling of Welcome as you walk through the front door. They don’t even look at you and it’s not sincere.
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November 2022 by Lulu Aramburo
Worst customer service!!First of all the door is busted so if you are pushing a stroller or aYou need a wheelchair you won’t be able to open it from the bottom outside.. and none of the employees are helping with the door.None of the employees are near the entrance to say “welcome to carters “ like another carters stores I’ve been.None of the employees ask “ are you finding everything ok?, do you need help?, the normal questions…I found a shirt but I needed different sizes to match my 3 boys.. I went to the cashier and I asked her: excuse me, where can I find this shirt? I need more and different sizes.. so she answered: in the same place you found that one…. Wow!! I wasn’t expecting that answer!Then I said: well I don’t know if I found it miss placed, but if there’s no more there, is there any other way I can get more shirts? And she said No.I mean maybe checking another stores?? Online?She needs a better customer service training.
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November 2022 by Maggie Pastor
Great sale. Good customer service in Chula Vista store.
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October 2022 by Luciana Leone
Suggestion: buy online! Clear prices, all selection and most importantly you don’t have to deal with rude associates.If you really want to buy Carter/OshKosh clothes go online. Going to the store is a waste of time, especially this one!I stopped by yesterday to purchase some winter clothes and to my surprise the store was filled of clearance products from the summer line and Christmas dresses/pjs. No jackets, no sweaters, just a bunch of summer dresses next to a Santa. Why?What's even worse is the false price advertisement. So each stand has a "discount" but most of the items on that stand are not included in the deal, so customers really need to be careful before purchasing an item.I asked one of the 2 ladies working there (the nice one) to clarify the buy one get one free since there were t-shirt and pants on the same shelf. She said it applied to the t-shirt advertised for $11 and not for the pants advertised at $12. When I went to pay I discovered that I would pay $22 for the 2 t-shirt (full price for one and 1 free), not $11 and 1 free as stated on the shelf. The other lady kept checking me out, and when I got back asking for clarification the lady treated me like an idiot. I made it clear that the fault is on their side and I requested a refund for the 2 t-shirt (quality is not worth that kind of price). I should have asked for a full refund and go online...I was so mad but I wanted to get out of the store as fast as possible.Also if you go there and they don't have the size you're looking for they are only going to suggest to go to the El Cajon store (happened to me and to another lady in front of me at checkout). They don't even try to help customers by ordering online and having that delivered in store...no they send you to another one.I'll keep saying buy online and also target has better kids quality and at least prices are advertised correctly!
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October 2022 by Luciana L.
Suggestion: buy online! If you really want to buy Carter/OshKosh clothes (which I still question myself why I keep buy these brands) go online. Going to the store is a waste of time.I stopped by yesterday to purchase some winter clothes and to my surprise the store was filled of clearance products from the summer line and Christmas dresses/pjs. No jackets, no sweaters, just a bunch of summer dresses next to a Santa. Why? What's even worse is the false price advertisement. So each stand has a "discount" but most of the items on that stand are not included in the deal, so customers really need to be careful before purchasing an item.I asked one of the 2 ladies working there (the nice one) to clarify the buy one get one free since there were t-shirt and pants on the same shelf. She said it applied to the t-shirt advertised for $11 and not for the pants advertised at $12. When I went to pay I discovered that I would pay $22 for the 2 t-shirt (full price for one and 1 free), not $11 and 1 free as stated on the shelf. The other lady kept checking me out, and when I got back asking for clarification the lady treated me like an idiot. I made it clear that the fault is on their side and I requested a refund for the 2 t-shirt (quality is not worth that kind of price). I should have asked for a full refund and go online...I was so mad but I wanted to get out of the store as fast as possible.Also if you go there and they don't have the size you're looking for they are only going to suggest to go to the El Cajon store (happened to me and to another lady in front of me at checkout). They don't even try to help customers by ordering online and having that delivered in store...no they send you to another one.I'll keep saying buy online and also target has better kids quality and at least prices are advertised correctly!
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August 2022 by Michael Fulda
Always have super cute kids clothes. Can be a little expensive but they're great quality. There's also always some kind of deal going on.
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August 2022 by Manny Lopez
Great prices and quality. Brittany is great, with a big smile she took the time to help me retrieve my account number. 5stars!!!
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October 2021 by Sharon Robison
Good sales. The personnel is always friendly and helpful.
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September 2021 by Angelica Goldman
Nice baby clothes a lot of items were on sale.
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October 2020 by Tito Tolentino
Fix your store hours 645 pm already closed people work and have limited hours!;;
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October 2020 by Margarita Gonzalez
Love this place,very good service!
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July 2020 by Amy Schutte
If you ever walk into a store I want to be treated rudely rudely especially when they’re not closed but since I don’t want to do their job they tell you they are close and they close 10 minutes early FYI for anyone who’s going to shop your last minute they close early so they don’t need money they’re doing fine
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February 2020 by Karen Smith
The sales associates do not greet you and they have an attitude problem it seems like they don’t enjoy working there and they never have all sizes in stock? I always end up ordering online. they need to work on their attitude and stop being rude towards customers.
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December 2019 by Angel Jordan
Love the clothes and prices
