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January 2024 by Joseph Gross
Last week I want let the ladies who help me print this document I had sent to get my birth certificate. Notary on the form I appreciate it.
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January 2024 by Bernardo Arellano
Horrible customer service. So many employees around doing nothing.
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November 2023 by Alexis Alexis Del Castillo
I’ve tried getting on the phone with them for 3 days now and they do not answer the phone calls. The AI machine is programmed to terminate the call as well if no one picks up. It seems they are trying to use the AI machine as a tool to not answer phone calls from their customers anymore. For this I give them 1 star. At least other banks can answer my question on why it is taking 2 weeks to process 1 simple check.
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October 2023 by ANGEL ZAVALZA
Smell on this bank is always horrible. Wonder if they can't purchase some deodorizer for the branch!
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March 2023 by Earis H.
I went in March 6, last Tuesday to open a checking account under my last name. I had a previous joint one from a past marriage. As soon as I stepped inside, I was greeted by this nice lady, she even complimented my sunglasses. I waited for 15-20mins for a banker and as soon as I was seen by Maria Sullivan, it was smooth sailing from there. She was so nice, helpful and patient with all my questions. All the negative reviews on here don't believe them! Give this branch a chance. I was able to open a checking and savings account with no fees because im a veteran, Maria really helped me out! When I was done and going out of the bank, 2 ladies told me to have a nice day. Overall, 10/10 recommend!!
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February 2023 by Omar Cortés
The inside ATM let's you withdraw up to $3000... $1100 on the outside ATM
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February 2023 by Guadalupe G.
First, I come to cash a check and there 5 persons waiting in line with inly 2 tellers in front. Finally its my turn I get hit with a $10 fee to cash a check !!!! What? How much more money do you cash junkies want. Very greedy bank.
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January 2023 by Picky S.
The worst customer service ever at this location. First of all if you are going to have someone greed the customers when they first walk in please look more presentable she was leaning against a cabinet and on her phone really!!?? Second asked if they could make a copy of a check that I was gonna deposit and the girl at the front said no. I don't understand why she said no is she being lazy? All the other branches make copies for me all the time I asked. No wonder they have the worst Yelp reviews!!
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December 2022 by Angel Jordan
Love the kind and knowledgeable employees
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October 2022 by Michael Mercado
Doesn't close at 4pm on Sat. Closes at 2pm.
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August 2022 by Melody Moreno
They called me at 7:00 a.m. to notify me that there was a fraud alert on my debit card. Being a senior on a fixed income this was very important to me as I could not afford to have been robbed. I was so ecstatic that I called and commended the people at the fraud division. Granted it was only a $28 charge but it could have been worse. It could have continued and I would have been wiped out. I appreciate Chase Bank their integrity not to mention their ability/awareness to recognize immediately that was not a transaction I would make. It never dawned on me to protect my debit card but obviously Chase had my back. I ordered IDX protection for my many ccards but my debit card wasn't included. Terrific job well done. G_d bless you all,M. Moreno
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April 2022 by Amber M.
HORRIBLE BANK ! Extremely racist !!!! if you are a person of color AVOID this bank unless you are Spanish you will not be serviced with kindness or in a Timely manner I was skipped on multiple occasions with an excessive wait time with no update .
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January 2022 by Ernesto Flores
The best location in town, the staff is friendly and they have a great bilingual service too.
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January 2022 by chasen Lewis
Was harrassed by one of staff at 9 am over phone from private number I hung up 2x chewed them out the 3rd time cause I don't even bank with you guys my name isn't Arturo
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November 2021 by Marion Rush
My experience at Chase Bank have been great from the moment I entered the door; clean, COVID regulation being upheld and open environment and the sir who help and explained to me what I needed for the service I needed there. I left with what I needed done over there, Mr P thank you for your professionalism and expertise.