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March 2024 by Omar Cortés
Lucky ?⬛ got picked up while he was cruising the area 91950, he doesn't have a collar so they took him, they treated him good, I got him back the same day... Help Strays you maybe a Stray one day ?
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March 2024 by Johnny Cardoza
Verynice,professional staff,thank you
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March 2024 by Cheri Delaphiano
The staff are great and very knowledgeable and very helpful along with very nice.
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December 2023 by Vanessa Henson
City of Chula Vista local animal assistance for owners with their pets, and also animal control officers working with local strays for reunification or adoption. This location helps with quarantine services, dog bites, adoption, spay neuter s, lost and found pets, relinquishes,etc.
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December 2023 by Paul R
Uncaring facility, they won't take my elderly dog without a vets note. My dog Buddy is suffering from old age. He's 16 years old, and my family has to watch him deteriorate. He has abscesses that leak, and he doesn't walk.This facility has changed their policy of humanely putting a dog down. They apparently aren't smart enough to ascertain if a dog is suffering enough to put him down. They need a vet to write a note indicating the dog is old and should be put down. So, pony up 200+ dollars to some vet for this uncaring animal facility. So that they can dumb itself down by passing the buck because some things aren't so obvious to this facility. Times are tough. Do you have 200+ dollars just for a note?This is my experience with this business and might not be yours.
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November 2023 by Ida Gallardo
I would like to express my heartfelt gratitude to the amazing team here for their exceptional customer service. From the moment I stepped through their doors, I was greeted with warmth and kindness. The staff members James and Natasha went above and beyond to answer all my questions and provide me with the necessary information to adopt my dog Max. The shelter's commitment to finding loving homes for abandoned animals is truly commendable. I am forever grateful for their exceptional service and for helping me find my perfect four-legged friend.
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October 2023 by Elsa Nungaray
Thank you for allowing me to meet a wonderful soul like Uki. She brought a beautiful light to my life, and I will miss her dearly. She passed away, but she will live forever in my heart.
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October 2023 by Rachel DeZutti
I went last week and adopted my little kitty Obi. He has been amazing and came fully litter box trained and everything. The process was very smooth and quite easy. For dogs it’s a bit more complicated but if you’re looking for a cat this is the way to go. There are way more kittens than cats. I would definitely recommend this place to others :)
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September 2023 by Masa Guchi
Excellent animal shelter that’s been the staple of giving necessary care for the animals for a very long time. The facility is very clean, no bad smells, and looks like the animals are well taken care of. Very detailed oriented facility which is a good thing.Many of these shelters are overwhelmed with animals due to irresponsible people breeding or tossing them away like getting rid of their old stuffed animals. The shelter workers do their very best to give these animals love and support they so deserve. Although, customer service can be slow, I understand and appreciate the time they take and the meticulous process & protocol they have to follow because at the end, everything is for the wellness of the animals.*Please consider adopting or fostering if you are looking for a pet*
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August 2023 by Jessica Lynn
My husband & I visited, filled out an adoption application, got approved, we then walked around to look at the dogs.We selected two dogs to request meet and greets with, both of them long term residents of the shelter. They would not let us see either of the dogs as they didn’t believe they’d be a fit for us. The exact response from them after we said the two dogs names was, “uuugh, you picked the two worst dogs” (Remember, our application had already been approved.)Both dogs are long term residents, they didn’t even give the dogs a chance to come out of their kennels.It’s sad that this facility has so many long term residents, but unfortunately it’s quite obvious as to why they do.If you’re able to navigate their approval system they have a lot of amazing, wonderful dogs.
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August 2023 by Eddie Alvarado
Best Barbers around ?, especially Carlos, go hit him up if you wanna look good today. ?
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July 2023 by Jonah Seamans
Definitely adopt here but good lord the staff NEEDS to learn to answer the phone and return calls. If im in the market to adopt and the shelter can't answer the phone to answer availability questions or questions in general, I'm calling the next shelter. The animals here deserve better than to be passed up by potential families due to staff not wanting to interact with the phone. The front desk is always staffed during working hours with 1 - 2 people so.
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July 2023 by Rndl Lrsn
I got my dog there and he's the most wonderful dog I've ever met in my whole life. He is my best friend for life there are so many good dogs there I wish I could save them all. So go get yours. what are you waiting for? they need you. It's the right thing to do and the people there are so nice & knowledgeable and it's a very quick process I'm so glad I got mine. It's like he was Heaven Sent!
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July 2023 by Lidia A. Puga
The facility was very clean, no bad smells, spotless and the animals are well taken care, they had water and food in their plates. Customer service I would have given them a ? percent but they are really slow; I understand and appreciate the time they take and the meticulous process/protocol they have to follow because everything is for the wellness of the animals.
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July 2023 by Marisol M
There is a newly born group of kittens that was found in a car at repair/chopshop. The car is going to be taken any day and scrapped and demolished. THE KITTENS ARE IN DANGER BUT, when this "animal care" facility was called, THEY REFUSED TO COME AND RESCUE THESE KITTENS. This place is a joke. I know resources are tight, but when animals are IN DANGER and they REFUSE to help, why are they even here? What are they using the money for that they get? I hope they aren't getting federal money or money from the state because they are clearly not using it wisely and they certainly arent helping animals who are in danger. There is no "animal care" here. There is only bureaucratic laziness and money hoarding.
