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December 2023 by Tory Jaeger
Best customer service ever!! I’ve had problems with another CVS not having my prescriptions that I verified were there. Dr. Giovanni was INCREDIBLY helpful, and found out I had 4 duplicate accounts with different addresses, he found my doctor had entered my birthday wrong which is why my prescriptions weren’t showing up. He took the time to merge all of my accounts together so I can get my medications easier next time. No other employee at the other CVS was willing to help me or even look into why I was having my problem. Thank you so much Dr. Giovanni!
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July 2023 by Melody Gonzalez
Everyone is very helpful and caring. Even when they're swamped they take their time to answer any questions people have.
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July 2023 by Aileen Nunez
I waited 20 minutes to talk to customer service for them to tell me to call another CVS for a transfer. Arent your systems connected? You are a national brand. Good luck trying to get a hold of some to give you an answer. I wouldn't recommend this CVS.
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December 2022 by Doug T.
Made appointment for a Vaccine and everything went very smooth! Jonathan checked me in & was very nice and helpful. Giovanni the Pharmacist was very nice too! Great job! I was a little hesitant to make appointment here because of the (2) bad reviews but these two individuals should be given a raise because they we're great. I recommend this pharmacy DT
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November 2022 by Blanca Chavez
Giovanni pharmacist is a very kind person and always tried to help you what is more convenience for all of us. He capacity to speak two languages in a city that many peoples speaking Spanish help older people to communicate with confidence and resolved all their doubts. My experience with him has always been very helpful.
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November 2022 by Ricardo Zavala
Not the best customer service. Employee was rude.
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November 2022 by Yvette Lopez
The best customer service out of any CVS pharmacy in Chula Vista.
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November 2022 by l
CVS has been absolutely great.
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November 2021 by Eddie Clark
The pharmacist is always kind and respectful to my elderly mother who goes therefrequently.
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November 2021 by ana acosta
(Translated by Google) They offer MODERN vaccine(Original)Ofrecen vacuna MODERNA
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September 2021 by Mayra Adame
(Translated by Google) 1 star because I can not give you zero terrible service they do not have a pharmacist they make you wait, you call and they hang up(Original)1 estrella porque no le puedo dar cero pésimo servicio no tienen farmacista te hacen esperar, llamas y te cuelgan
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March 2021 by Vanessa Juvenal
Horrible experience. This was my first and last time here. I wasn't given my medication I was told I had to wait for the pharmacist for 30 minutes. I have never been told to wait!!!
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April 2020 by Kimberly M.
Pharmacist Roshi was super rude as she always is, always rushed never willing to help. They messed up my prescription and she had the nerve to say that she was going to close and I had to wait till tomorrow. If I could give 0 stars I would.
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July 2019 by theonlycaliKid
(Translated by Google) Not like CVS store like this in Target
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June 2019 by Rita D.
Pharmacist Roshi gave me a difficult time getting mine or my husbands medications on separate occasions. She refused to enter my insurance claiming she couldn't possibly enter it. Then before charging me for the medicine which I was just going to buy and get reimbursed, she takes it back and says Oh you can just buy it in the aisle instead. Wow, how rude, I transferred to Walgreens pharmacy and they got my prescriptions within the hour and no hassle at all. I will never go back to cvs with this nasty attitude and laziness she has.
