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March 2025 by Jim Grabowski
Went to Dicks on the weekend . The golf department was well stocked but EVERY club was zip tied to display. The practice bay was closed and had boxes stacked in front. How do you plan on selling anything? They should have a full time person in the golf department. I picked up my Maxfli balls and left. If you're in the market for a new club go to Golfmart.
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March 2025 by Nena Maciel
I give your store 1 star. This morning I asked one of your employees a simple question he (Carl) had such a bad attitude. Hope you can
provide customer training to your employees.
This was at your Chula Vista store (H street).
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February 2025 by James young
Waited For over an hour for four pairs of shoes to come out. One of the shoes was a display. The female employee handed me the box and said it was a display and walked off. I had to go get the shoe myself. When I asked to speak to the manager the experience got even worse. Jeremy Chritofferson was the manager on duty, after voicing my concerns his answer was what would you like me to do go yell at her. ( a female employee).This was done at the front desk in front of other customers and my two daughters. I will never shop at this business (Dicks) again knowing this is how they deal with customers and more importantly female employees.
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February 2025 by mariana rivas
Very poor service, nobody around and seems that they don’t want to sell
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January 2025 by M Abalos
I never thought of shopping for soccer or baseball items at Dick’s Sporting Goods store but since my niece had reminded me that one was nearby our home (Chula Vista), I decided to give Dick’s a try. Mission Valley was the other location I had in mind but wasn’t feeling an 18 mile drive that day.
It was a couple weekend mornings ago when my niece stopped by to look for soft ball equipment. With staff’s helpful assistance, she was able to get all the age appropriate items for my 7 year old granddaughter. I then picked up the saved items later that day and made my purchase. Since I was on limited time, I made a quick stop at the baseball section just to get some ideas on prices. Prior to making it over to the register, I also skimmed through some clothing racks that were right in front of the register area. Nothing interesting popped out. I thought to myself that stuff was no different than shopping at a Nike, Adidas or Under Armor outlet store. Not exactly impressed with the prices but I must say Dick’s takes the cake on heavy stock on sporting goods and sportswear. I didn’t have to look at every area of the store but it was clear to me, the store was packed with merchandise. One-stop shop.
With regards to customer service,
I don’t recall being greeted when I first entered the store but from my observation, there was a good amount of staff readily available at each register. I was second in line, moving right along, no issues here. On same note, staff members on the floor appeared to be busy while customers were moving throughout store. The male cashier that rang up my purchases was friendly and polite. He also tried to up-sale me on other items related to my purchases, but I declined.
Not really sure if I would shop at Dick’s sporting goods again due to their merchandise being on the pricey side. However, I definitely know where to go should Big 5, Walmart or Target be out of stock on sporting good items.
In conclusion, I would have rather waited until I was able to actually shop around a little bit more before giving a fair rating on my shopping experience. So, for now, despite being it was short and quick, it’s safe to say, Dick’s sporting goods has everything 👍🏼
Almost.
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January 2025 by liz Contreras
Couldn’t find shoes my size (11,5) or any shoes that we’re defender shoes not much of selection and website doesn’t match in store
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July 2024 by Pete D
Customer service up front is very rude and completely useless. All of them. Very NPC like
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July 2024 by Meridith Hill
Has a batting cage.
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June 2024 by Justin Martinez
Massive choices
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June 2024 by Gregory Frederic
Best customer service
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June 2024 by Cesar A Vargas
Horrible costumer service. Thry were trying to sell me a used golg bag at full price. Scumbag tatics. Took my business yo big 5
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April 2024 by Robert Logan
Terrible customer service
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January 2024 by Ricardo Ahumada
The have what you need
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December 2023 by John Ryan Murph
Went to purchase a weight set for our son and had a great experience. Thank You!!
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December 2023 by Maria C.
Need more sales racks with medium and large sizes, the racks are to tight can't look in it , your staff needs to be more friendly
