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January 2024 by Bertha Alicia Herrero
Worst experience with Ivy who did not do a good job. I asked her for gold thin trimming around my nail and when I pointed to her that what she was doing was too think, she said she would fix it later by filing it down. I kept telling her that I did not like it. She got upset and told me why I didn’t tell her anything sooner that now it would be an additional $42 to remove the gold she just put and put a different color because it would be considered a color change. On top of that she kept looking at the hour and said that she will do it but to hurry because they were closing at 7pm, she started getting irritated. So I told her “no thank you” I’ll just pay for what I already had done. When I went to the counter to ask for whom ever was in charge the girl by the name of Sue who said she was in charge started hearing me then ivy started calling her over the phone while she was talking to me, after Sue finished speaking to Ivy, sue started rolling her eyes and started getting defensive when I was telling her the story. I told sue that she did not need to get defensive as I was speaking in a calm manner to ensure that I made my point across. It was as if they were the ones that were unsatisfied with the services. So now I had to pay $84 for the nails that I hated, plus started getting an attitude from an immature young girl in the front. Maybe there are amazing great nail techs in there but avoid Ivy, I’ll just take my services elsewhere but I just could not believe the amount of unprofessionalism I encountered and bad attitudes. I told them I would write a review. I am so frustrated.
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January 2024 by Jacqueline Esparza
If you're looking for a good acrylic nail tech book with Ivy she's the best!
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January 2024 by Ranikka Gay
I have been going there for years but stopped when I had to get my nails done by 4 different nail techs from horrible jobs they are only in it for the money they so not love their guests. Its all for the $$$$
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January 2024 by Ady Rodriguez
Nail tech was extremely rude kept swatting my hand when she messed up and over charged me because I said I didn’t like that shape and length.
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December 2023 by Malinda Cuevas
GEL CHIPPED 1 DAY LATER! Grossly over charged for gel manicure. Charged $12 design fee for a French tip without being told. And the people at the front are rude. DO NOT RECOMMEND.
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December 2023 by Elena Roberts
June did AMAZING absolutely phenomenal job!
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December 2023 by Eliana Aguayo
DOESN'T DESERVE NO STARS. WENT IN YESTERDAY FOR A FILL (SHORT ALMOND) AND FRENCH DESIGN, $69 DOLLARS!!!!! NOT EVEN A NEW SET, IT'S WAY OVER PRICED. NEVER AGAIN.
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December 2023 by Diana Navarrete
I’ve been coming here for years, but that lady that sits at desk 5 in the morning always messes up my nails.She’s sweet and I like her but I pay too much and then to get these results.It’s the third time this happens with her.It’s annoying having to go back to get fixed specially when you don’t have time.They charged extra for manicure but my nails never look clean after.
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October 2023 by Beautiful Doll
Ivy is super friendly and my nails look so beautiful. The price is very reasonable as well. The lady at register also was very helpful. I'm glad I came.Service: Acrylic nails
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October 2023 by Andrea Mendez-Azhocar
It was my first time coming here and it was such a great experience. Brenda, worked on my feet and she was such a sweetheart! I’ve been to many nail salons before , and I’ve had okay experiences. But my experience at diva nails was the absolute best. And you wouldn’t think so from looking outside, but on the inside it’s HUGE. Spacious. There’s tons of walking space for people to walk in and around. The nail techs talk to you and if you don’t want to talk they respect that. I’ll be coming back here!
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October 2023 by an an
This place deserves 0 stars ! Really Overpriced & Workers are very rude! I speak five different languages and they speak absolutely terrible about there customers. Disgusting behavior. Worst salon in chula vista. Owner should be ashamedService: Acrylic nails
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September 2023 by Serenity Plus 3
I wish I can give this place Zero stars, they discriminated against me. I have it all on video tape. I asked the lady not to shave my nails off, but she filed them down leaving one hand long and one hand short when I let her know the mistake she made instead of saying sorry, she continue to speak in a different language while elevating her voice. The manager or owner walked over and began to side with her. However, instead of apologizing once again, they began to view the video footage. (treating me like some criminal) They can clearly see I came in with nails, but refused to apologize and make it right , I have it all on video tape I believe I was discriminated against at this nail shop please people of color do not get your nails done here they do not want our business. Find somewhere else to get your nails done. I will never give them my money again.
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August 2023 by Diamond Mann
My nails always come out how I want, i show them the design and 9 out of 10 times they set me up with a really good nail tech.Services: Nail art
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August 2023 by Kiara Moreno
Please see the reviews before going in! I understand some have had a nice experience but my bff and my Nana on separate instances had a bad experience! They clipped my Nanas skin during her gel and she had to wear a bandaid plus it started to chip off.My bff had her nails done for her graduation and they didn't understand she wanted ombre nails and they made up whatever they wanted. Was pricey too.Save your money! Go to Daisy Nails and Spa on East Naples!
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July 2023 by Marcela Meraux-Carson
Paid $200 dollars for CLAWS & CHIPPED NAILSDaughter & I went for fills, acrylic & gel as well as pedicuresMy nails were HORRIBLE, in over 20+yrs of getting my nails done had they ever looked so hideous!When I brought it up, I was told I should've spoken up during the service, idk about you, but typing when I say anything, the tech always comes back with "I'm not done" so I waited for her to be "done". This happened on Saturday, I was unable to have them fixed that same day because of prior commitments and asked if I could return on Monday, to which they said yes.Fast forward to Monday, I get them fixed, followed by a $35 dollar charge! I disagreed with the payment, first off, I had to return in order to get my CLAW Looking like nails that their tech F'd up, I had paid for powder ombre at initial appointment, and got polish upon repair, so I ended up paying $20 dollars! This morning, 2 of my daughter's gel nails have chipped and lost one completely.Needles to say, we will NEVER be returning! Awful customer service and even worse nails!
