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April 2024 by Nena D.
I have always come here for jewelry either for myself or my girls. Service is great and best quality of jewelry. Repairs are algo done fast and precise. I have never had a problem.
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March 2024 by Ally V.
If I could leave the most -0 I would. I found it a bit strange that they don't weigh your jewelry infront of you for fixing. But I trusted them since the owner or manager seemed pretty chill. I bought a necklace here and it broke. I took it here to get it fixed like 4 times already and it would always break days later. I took it again and once again it broke not even 3 days of having it. I come to realize they switched my necklace with a different one! When i went to confront them they obviously denied it. I was able to tell the difference from the weight and size and stamps. (I personally purchased my own scale once i started noticing my jewelry coming back different) My old necklace only had two stamps. This new one has 4 stamps. It's way thinner and longer. Mine use to be perfectly thick and short. Anyways after I got it back it broke again! Never took it here to fix again. Charging $40 is way too much especially since it keeps breaking with the slightest tug plus the sketchy switch of jewelry. I found an extremely amazing jeweler that charges $20 and does an amazing job my necklace hasn't broke since. My first mistake was not taking a picture of it before giving it to them for fixing. I use to like this place until this happened. I hope you guys take this review into consideration before coming here for fixing.
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December 2023 by Isabella Labra
great experience! i came in to add a charm to my chain, where they would open the clasp and close it. my necklace came out beautifully and just as i had asked for. sweet people here! thank you!
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December 2023 by Edgar Lopez
My only regret is not meeting Roberto sooner… the best products, attention to detail and service. Always a great shopping experience! Thanks Roberto!
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December 2023 by Mauricio Perez
I recently came into the store to find a gift for my wife and daughter and was impressed with all the nice selection they had and the customer service was excellent I was able to find 2 matching bracelets that I will give my wife and daughter for Christmas .I will definitely come back again
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October 2023 by Claudia Oyuela
We have been coming to this jewelry store for several years. They have great prices and excellent customer service. The repairs are done in a timely manner and the price is unbeatable.
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October 2023 by Loren Brown
Excellent and expeditious service. Everyone that works there is kind and professional. I would highly recommend this jeweler for sells and all repairs. I have mainly used them for repair work which is top-notch.
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October 2023 by Eric Chandler
Roberto Jewelry Store did a great job with my ring stone replacement and fixing my watch. Very professional and great service.
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October 2023 by Linda Harding
This is the third time I have used Roberto’s and I have always been very pleased with their exceptional and efficient work. This time I took my gold wedding band that needed to be enlarged to a bigger size and it was completed in an 1 1/2 hours and polished and perfect, they even polished my engagement ring to match - looks like new! I also took some scrap gold and couldn’t believe how much they gave me for it, I usually just donate it to charity. Definitely a place worth going to and their jewelry selection is just gorgeous!
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October 2023 by Tyler Gilmore
Roberto has to be your guy! He was extremely helpful and easy to work with. Took my general guidelines and found the perfect match for what I was looking for. And with all of that his pricing is unbeatable! Highly recommend
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August 2023 by Ivan H
Found Roberto’s Jewelry by googling “best watch repair near me”: boom!, his business came up with 4.9 google stars. Simple battery change on my Baume et Mercier wristwatch. Excellent service, super fast and reasonably priced. Thanks Roberto.
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August 2023 by f m
If I could pick a million stars I would! Roberto did an amazing job on a custom engagement ring for me. He truly went above and beyond with my order. I could not recommend him more to ANYONE looking for ANY type of jewelry. He’s definitely made a repeat customer out of me. Don’t hesitate go see him in person. Super welcoming friendly and makes the experience very special. I can’t thank him enough!
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August 2023 by Judy Powell
I went to Roberto’s because of the great reviews and I have to say, they are true! They’re friendly, happy to help, affordable and HONEST. I am beyond happy with their work and thrilled I finally found a jeweler that I know I can trust.
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August 2023 by Alejandro Diaz
They repaired my two broken gold chains and made me a custom piece. Great prices, amazing customer service and the turn around time was fantastic without sacrificing any quality whatsoever!! Thank you!!!!
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August 2023 by Paul Montano
Went to Roberto’s jewelry in bonita to fix my wife’s ring, service a watch and change a bracelet on another time piece. They did a great job and had everything ready for pick up the next day. I definitely recommend this shop.
