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February 2024 by Greg Cobb
Ordered a pair of boots online they cancelled the order but they sent me an email with 20% off used that a got a slightly nicer pair of boots.
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January 2024 by Robert Richards
Best prices and always find my size and Balance .
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January 2024 by Lisa Rougeau
Online showed Holiday hours of 10am - 6pm for Sunday before Christmas. There was a small group of about 10 people waiting for the store to open. My spouse accidentally called the Mission Valley location and they confirmed they were open. An employee came to the door to let another employee in and when someone in the group asked about the opening time, she replied that no they don't open until 11 am and sorry the info online was incorrect.We went to another store and came back and watched as multiple people tried to enter the Otay DSW. Not sure if the error was with the store or online but it was very frustrating.
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January 2024 by Olga O.
Staff was great! Contessa helped me with an exchange that involved returning one pair, buying one pair and ordering another. She was patient and explained each step. I really appreciated her help. I spoke with other staff, too and they were friendly and helpful. I will definitely return.
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December 2023 by Gustavo Cortez
Good first class merchandise
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November 2023 by Alex Williams
Very large and nice store
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November 2023 by Naomi Taylor
This location never have in store good selections but staff is friendly always need to go on line
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September 2023 by Mari A.
This store hours are misleading. Website states 8pm the door sign says 8pm and 715pm they are cl8ses daily. Ive come 9n 3 occasions after work at 715 or 730pm and it's been closed. What a disappointment . The employees are rude and have an attitude!
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May 2023 by Yesenia N.
Great store with many brands available from babies to adults. The store is huge and well organized making it easy to find shoe styles in your size. This location offers many great sales and many other shoes at an affordable price. I got shoes for my kids and socks for under $25. There was a long line to peg but fortunately other available staff came to rescue the poor girl at the cashier that shows team spirit and effectiveness to get customers out the door quick. Overall positive experience highly recommend.
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March 2023 by Erik Sanchez
Have great selection of shoes men's, women's and children's but selected items if you wear larger sizes 13 if bigger you will not find much.
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January 2023 by Isela Aguilar
Very Organized!!They always have my shoe size 9.5In all the styles ❤️
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January 2023 by bryan ortiz
Amazing. Great customer service and joyful attitude. Store was clean and well organized
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November 2022 by Yiya M
My favorite shoe store. They also offer free shipping
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November 2022 by olivia cruz
Staff is very helpful. She ordered the item online for me, since it's not available in the store.
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September 2022 by Victoria Rios
Got my new iridescent purple crocs! I love them… had the best customer service and helped me get them for the best price. Also was able to see some non slip work shoes by crocs.
