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August 2021 by Cherelle Hemsley
They were very thorough while getting a quote from them and at the time of the move they were very responsive the entire time, and most importantly they were on time and flexible when I needed to make changes to the delivery date. I would highly recommend them!
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November 2020 by Phil Oakley
Super! Everyone we dealt with was great. All were courteous, honest, understanding, competent and very helpful. I would like to single out Ike and John in Virginia and a driver named Amador in San Diego. All were excellent to work with.
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October 2020 by Michael Oliver
Great service
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October 2020 by Colin M.
This is sad I have to write a review to document POS. Took a day off of work during the trying times of covid, to get my +400lbs shipment. I was told, it would get to my location by a certain time. A 400lbs shipment isn't just an amazon box on your door step.... so I called the Chula Vista Estes... they lady said it's stuck 2hrs away. Est delivery today....Friday!!! I took off yet another day of work!!! Waited half the day gave them a call again! This time they said Tuesday!!! I talk to Felipe "yeah you GUY"!!! I paid $250+ for my shipment to arrive yesterday, and he tells me I should have remembered who I talked to yesterday, and no service entries on his part, nothing he can do, I have to wait! Then mentioned I should call and find someone else to deliver my shipment!!!! This is an essential worker who i paid money for a service! If that service is not complete! on when your business directed, then your company needs to figure it out. I don't expect that Felipe guy to know wtf i got going on but to let you know You POS that delivery is helping the small business stay open and keep people employed and your lack to give a f*** is very concerning. I hope you get that call from corporate dick head!
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May 2020 by Kimberly H.
Order lockers from a company and the shipping company delivered. 2 of the 3 products were in great condition but the 3rd product was damaged. No happy!
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February 2020 by Samantha Hoffman
I had a great experience with Estes when moving from California to Washington. I did a lot of research online and received about 10 quotes and Estes was the most affordable option for having a moving company drive my stuff for me. In addition, I was very impressed with their customer service. On the morning when our trailer was supposed to be delivered, our landlord informed us of a plumbing emergency and said we could not place the trailer in our driveway as originally scheduled and agreed upon. The driver had just left the terminal and I called asking if there was anyway we could reschedule the drop-off to that afternoon instead. Estes was very understanding of our situation and pushed back our delivery for us. This would typically have been a $250 re-delivery fee, but they waived that for us. Transit time was shorter than other companies I saw (only 4 business days) and everything arrived intact. Thank you for helping make our move a little less stressful!
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November 2019 by Lucy M.
Today I had tile delivered. There was 32 boxes of tile but to get to the outside of my condo you have to go up three steps. This made it impossible to do with equipment since tiles were attached to a wooden bottom. Driver Pedro Valencia was very professional and took the time to unpack and restack above the steps and get the delivery to my front door. He went beyond and was just so nice about it. Thanks Pedro!
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September 2019 by Alice Wong
Moving is stressful. Estes SureMove makes everything easy. The container arrived at scheduled time. Everything was delivered. Payment over the phone. It’s a lot cheaper than PODs. The only drawback is they do not work over the weekend at all so we need to schedule moving on a weekday. Other than that, we will definitely use the service again
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July 2019 by Dani Mejia
Simple Process to follow. Everything arrived on time.
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May 2019 by Ashley Barnes
This is an amazing moving company. Moved from Houston to San Diego. They are definitely the cheapest. Great customer service!
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December 2018 by Rod G.
Half of a star for effort! Project was going as planned till this company was hired to make the delivery. Personnel lacks communication and planning. They call 3 days in advance to schedule delivery, they can't read their own invoices, they fail to mention the shipment is incomplete, and that they'll be sending one guy with no forklift to unload an item over 1k lbs. (which he could not unload). Their tracking website needs up-dating because there is differences between the website and delivery personnel describe "curbside deliveries". Not sure how this company has stayed in business since they lack the basic skills in making successful deliveries.
