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February 2024 by Gelis Torres
Good treatment with people and I recommend the place 100% especially happy
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February 2024 by Misso
Nice people, very attentive.
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February 2024 by Alfre T
This store is very good, they serve you very quickly and are very attentive to your questions. I highly recommend going with Felix, he is very kind.
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February 2024 by Linger BT
Not very knowledgeable. First off i never doubted my chain is 18k real gold.... Went there to have my monaco chain tested. 1st they did the magnet test and it magnets WHY? Because there's reinforced in the joints that magnets. 2nd test, old fashioned acid test i saw that the gold did not react to the acid, which means IT IS gold and he covers and wiped it right away and told me it is not gold... went to 2nd and 3rd pawnshop around for 2nd opinion and 3rd opinion and that's when i found out gold makers sometimes use reinforced like a wire in some jewelries like rope and monaco for added strength. 2nd and 3rd pawnshop did the acid tests as well and both came out positive- meaning it is 18k gold!Workers here need to do some more research in jewelries and quit lying just because!
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December 2023 by Jonnypool95
Great experience.
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October 2023 by Natividad
Very good .they are really helpful.and nice place nice people.
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October 2023 by Edrick Smith
Great service good deals and rates
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September 2023 by Lunar Dream Tarot
Everyone I've met for either pawning or buying jewelry is so knowledgable and each one of them have awesome energy. The loan/buying process is always smooth.Matt assisted me when I purchased some jewelry- he made sure to try and give me a great deal. Another gentleman (I always forget to get his name)- cleaned my chain and charm for free after taking it out of pawn.Team goes above and beyond in delivering awesome customer service. I won't do business anywhere else.The team at this location ROCKS!
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September 2023 by Angie
Matthew was amazing, he was very helpful and knowledgeable. I have never had bad experiences in express how ever i will be returning to this locating because of the exceptional service Matthew gave. Thank you for all your help and assistance! 5+ stars!!
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September 2023 by Jorge Romeo Villatoro
this is a small pawn shop the people is very nice and they also call the other store so they can give me a better price they also have all kind of electrical tools to sell i recomend you when ever you short in money they can really help you here ...
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August 2023 by Matthew Nuss
Want to recognize a very good customer service his name is Matt really hard worker and knows what he's doing for the company and me and my dad appreciate his business so I just want to say thank you Matt for everything you've done for me and my dad I wish you the best in life God bless you you will truly be missed ?
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July 2023 by J Lora
So this review is really two. As soon as walking in the store I got hit with hot dry still air. No A/C no ventilation no nothing. Thinking it was just me, the customer next to me brought it up to the employee so it wasn’t just me. As uncomfortable and by that I mean I felt like I was at 24 H Fitness Sauna I had a AMAZING experience with the employees alone. Sry for the guy I didn’t get a name. But you and Dayana made my entire visit worth standing in storage like Pawn shop. As for Express Pawn Shop get your employees good quality A/C. They deserve it. I was going to put ZERO and if it didn’t let me then 1 star. However, Dayana and guy made up entirely and more for the working environment they are put in daily along with your customers. So huge huge HUGE THANK YOU to you both. Much appreciated.Ps. NO SERIOUSLY GET SOME AC UP IN THERE. LIKE ASAP
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July 2023 by Joseph Verrill
Best service ever, especially Matt. He was able to work with me to get me the loan amount I needed. Fast and excellent customer service. Will definitely come back again.
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July 2023 by Tina moreno
Very happy with the customer service it makes me feel like family.Aldo, Mathew and Felix are great workers! They are very kind and helpful!
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June 2023 by Cynthia Gomez
I would have posted this much earlier but I went to work after I left the store, but anyways. Matt was the best at explaining the entire process to me. I really appreciated this because it really isn’t easy to pawn or sell your belongings so when I noticed how thoughtful he was being this made it so much easier for me. I’ve definitely already told at least ten people of this store and I wanted to share this story with everyone else. Thank you Expre$$
